Jonas Enterprise Software

Great trainers who are very knowledgeable and professional. They work with us to troubleshoot any issues we are having with prompt response time!

Pros

We found Jonas easy to learn because they have THE BEST trainers and customer support. We have gotten to know that staff over the years and they are awesome! Doesn’t matter if we have big or small questions - they are always willing to help us. We use the system for A/R, A/P, G/L, Payroll, Project Management, Service Management, Inventory, and Equipment. The reporting is the best part because we are able to fully drill down and see how all projects are doing at any point in time. We’ve also been able to grow our service management side because of their Dispatch Board and the mobile solution. We love it!!! And last but not least, the payroll makes my life so much easier, having both union and non-union – this makes it a breeze. As a Union Electrical Contractor working in over ten different locals in California, this is imperative to have this functionality. Jonas Software has changed the way the company operates, saving time, making things more organized, and more proficient. Jonas is always listening to clients and they truly care and live up to their promise of being a partner rather than just a provider. We are able to have full insight into our business and we’ve been able to grow because of the software!

Cons

At this time I can not think of any cons.

We have experienced increased productivity on the administrative side of our business and higher accuracy in all areas.

Pros

eMobile and Dispatch Scheduler have helped us to respond to customer service requests in a more organized and timely manner. The integration part of this software has increased our productivity enormously. No more paper work orders! And has made the accounting side of our business seamless from service tech to customer invoice. Payroll accuracy has increased and timeliness of getting invoices out to customers has increased because of the techs ability to use devices to complete work orders and we are not waiting for them to be turned into the office.

Cons

I find the Job Costing module very cumbersome. The job invoicing is a little arduous. When doing multiple customers for monthly draws, it is very time consuming to have to go in and out of each job to invoice. Also, if you do not have a bill to set up in accounts receivable you have to exit the job master, then go to AR to set up the bill to and back into the job master to finish your set up.

Pros

Jonas creates an almost sterile accounting environment where every move is tracked and audited, increasing visibility of individual tasks. Processes are broken down into very small steps which can be helpful if you're looking for an audit trail. The mobile portion (emobile) of Jonas Enterprise is a valuable addition for field workers and dispatchers alike.

Cons

Visually the interface leaves much to be desired. Scale and size are unchangeable and there are many screens and modules that are so miniscule as to render them unreadable. Mobile-wise the visuals get better but are not quite user friendly for service individuals in the middle of a job.
Jonas creates such a lengthy process for every single task that it can seem like you are taking 7 steps that could have been accomplished in one. While the audit function of Jonas is a highlight for the developers, as an ordinary user I can say it is something I never use but is incorporated into everything I do whether I like it or not. Boasted as a "true accounting software" I can't help but imagine it was an accountant's evil fantasy to produce such a laborious process to accomplish small daily tasks.
When Jonas is forced to go big, it fails spectacularly. Financial reporting is and general overview is so fuzzy and diluted it's almost useless. Because Jonas creates so much data on the micro scale, large reports and financial analysis provides very little useful information. Drill down does not exist in the true sense of the word.

Pros

The features look great on paper. It would be awesome if it did everything that it's supposed to instead of being functional in theory.

Cons

The implementation team did not do what they should and we were told that multiple features didn't exist despite the fact that they were shown in the demo or promised by the sales team. Workarounds for everything.

Improved dispatch ability's to track technicians. This is an improvement over what we had before.

Pros

The dispatch board and emobile are easy to use and keeps us up to date real time. The history that is keep and easy to access when needed.

Cons

Once the call is received by a technician dispatch cannot make any updates to the appointment. Also inventory is very difficult to move from warehouse to truck and account for.

Pros

I liked being able to see my business from a variety of angles and to see how things are running in real time. Accounting is an important part of the business so being able to reduce data entry errors was also very helpful.

Cons

Initially I did not like having to fill out forms and give out endless amounts of information (or so it seems) just to look at brochures or have a nosey around past the main levels of the site.

I'm more called in to support it than a user specifically.

Pros

Ease of workstation install. A few clicks and you're up and running. Makes recurring user setups very easy.

Cons

Support is ticket based and thus can be slower than desired if you're on site trying to resolve an issue in a timely manner.

Unified changes and continuity between multiple company locations.

Pros

Works great for companies that have large or multiple locations that need to have unified information.

Support is very easy to talk to and know their product inside and out.

Cons

Large reports can sometimes takes a VERY long time to run. System is hard to jump into for newer employees without any training.

I am a consultant that works with utility contractors and construction companies. I have worked with many different type of companies with a range of different ERPs. This variety has put me in a unique position to comment on Jonas compared to others.

Jonas fits the construction business very nicely. With solid fundamentals of an Enterprise ERP (accounting modules) it rounds out the system with powerful modules for construction companies (project management, job costing, job views/reporting, document management, job tracking/profit/expenses, etc.) The beauty of this system is that all the modules are fully integrated just as you would expect.

I have been directly involved in implementing the document management system, Digio, and it saved my client thousands of dollars per month. Also, paying bills electronically (EFT) has reduced fraud along with all the postage and labor of sending out cheques.

Because Jonas has been around for many years is has best practices built into every process. The downside of its maturity is that some of the old reports are not as pretty as the new ones. Another negative, is the complexity of the report generator. It is very powerful which makes it harder to learn.

Probably the most important highlight of the Jonas organization is their support. After the sale you get more attention than before. Technical phone support is outstanding.

User friendly, gives you the information to make decisions, easy to tech to new users and excellent tech support & customer service

Jonas has been a great tool to help me and my co-workers manage their day to day work duties.
There are still aspects of our modules that we have to explore to make full use of the Jonas system. It is nice to know that we have a complete software package that each person in my organization can use which allows everybody ease of communication and access to information.

Air & Energy has been using Jonas for a little over a year, and it has been a very positive experience.

We have been using JONAS for our complete payroll, accounting, and job costing needs since 2006. We have grown considerably (number of companies and sales volume) since then, and it's comforting to know that JONAS has been growing along with us. They continue to add useful features and streamline processes.

The customer service is very helpful, timely, and professional.

I am proud to say we will continue to use JONAS for many years to come!

We have been using Jonas Construction for 5+ years. It is capable of handing all of our Accounts Receivables, Accounts Payables, Payroll, Job Costing and more.

The support team at Jonas is always fast to help us work through any issues that arise.

The software is constantly being updated and improved. Between the Weekly Tips and Tricks emails, the webinars and the yearly conference, Jonas always makes training a priority.

it's easy to use, can track a lot on information on the customer or the supplier. We use p o so it's easy to find were the part is order from which supplier and for which customer. There is many way you can find a customer example name, addresses or phone number. After you get use to it there is some short cut you can use. When you need help the service is there to help you.

We've using Jonas for about 5 years. Implementation of the system was relatively easy with the consultant. He was available to us whenever we needed him and the conversion from Aacpac was pretty smooth with all the files being converted to CSV files and imported.
Having a dedicated support person for the first six months was a great help. We called her constantly for small issues and always got a great response and solution.
The support over the years has been excellent with quick responses and fixes.
Not a lot to complain about with the program some small glitches with inventory but that is usually handled pretty quickly and solutions found.
Overall impression of this product is that it does exactly what we need it to do. If you have people who are at ease with technology you will have few issues.

New Interface and it would be PERFECT!

Pros

Customer Support is OUTSTANDING! We are treated as friends and partners in business NOT as a Customer#!

Software does everything we need NOW and everything we need it to do as we grow in the future. If something is missing, Jonas wants to know, they are eager and willing to make any and all changes to the software to continue meeting their customers needs.

Cons

Interface is not as friendly as it should be! It is intense and robust software and to most people other than an IT person, it can be VERY intimidating. Needs a simple user friendly interface for normal people with the ability for the more savvy user to go deeper if needed.