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Jonas Enterprise Software

97 reviews(4.0/5)
97 reviews(4.0/5)

Jonas Enterprise is an intuitive, integrated solution for contractors that has been present in construction and service management for over 25 years. The application offers service, accounting, and operations project management capabilities for businesses of all sizes.

The software manages the business activities of firms in a variety of construction trades such as handling the mechanical/HVAC, electrical and plumbing trades. The software also contains extensive functionality to handle the general contracting trade.

Jonas Enterprise offers an executive dashboard that enables managers, owners or other senior executives to quickly view customer's performance, supplier obligations, department profitability, and more. Organizations can also use payroll direct deposit feature to ensure all the employees are paid on time. Users create a file through Jonas Enterprise Construction Software and upload it to their preferred bank. The bank then automatically transfers the money to the specified employee's bank account.

Some of the applications include project management, service management, and customer management, which are all fully integrated with accounting for a comprehensive solution. On the service end, it has full dispatching and web-enabled mobile capability as well as a customer-facing portal. It has full project management, which includes a web-enabled document management complete with workflow and approvals. The Data Mart feature allows for comprehensive SQL reporting with access to all data codes within Jonas Enterprise. In total, the software contains more than 50 integrated modules.

Supported Operating System(s):
Windows 8

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97 Reviews of Jonas Enterprise

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  • Michael from Mechanical contractor

    Specialty: Mechanical/HVAC

    Number of employees: 11-50 employees

    August 2018

    Unhappy with training.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software has a lot to offer and many great features. It is very flexible and you can reall drill down cost and overhead with all of the reporting.

    Cons

    The trainer that we were assigned did not understand accounting for construction and new even less about the software. When we finally complained about the trainer they switch trainers and did not credit us for any training and left us with a company file that was set up incorrectly. They said they could help fix it but it would be another charge for the extra support. Now three months later they do not return our emails.
    The software is very complicated without training you will really struggle.

    This review was submitted organically. No incentive was offered
    Review Source

  • Janice from Lewis Accounting

    Specialty: Other specialty contractor

    Number of employees: 11-50 employees

    August 2018

    Jonas Accounting Software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Awesome

    Pros

    Multi User, able to handle large Corporation, expandable, great support, strong company with resources available to assist product users.

    Cons

    Learning curve but well worth an accountants time, excellent support not a lot of negative to say except this sentence is way to long.

    This review was submitted organically. No incentive was offered
    Review Source

  • Katie from Civil Solutions Associates

    Specialty: Design/build firm

    Number of employees: 11-50 employees

    July 2018

    Jonas significantly helped organize our gym members and payment schedules!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    We use Jonas at our gym to organize our members and contact information. It is very quick and effective. Relatively easy to use once you learn the basics.

    Cons

    There are multiple routes to accomplish the same tasks, which can be confusing at times. Sometimes we have difficulty making changes to member accounts.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Zhiwei from Rivers Contractor

    Specialty: Construction manager

    Number of employees: 11-50 employees

    July 2018

    Good product and good value

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Always looking for integration in construction software, Jonas did well in that, And everything we did with all the modules flow smoothly.

    Cons

    Some of the older version caused some problems, but the updates were quick and support is good and responsive.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Sandra from Crossroads Refrigeration Limited

    Number of employees: 11-50 employees

    May 2018

    Our Jonas experience has been an excellent move for our business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have experienced increased productivity on the administrative side of our business and higher accuracy in all areas.

    Pros

    eMobile and Dispatch Scheduler have helped us to respond to customer service requests in a more organized and timely manner. The integration part of this software has increased our productivity enormously. No more paper work orders! And has made the accounting side of our business seamless from service tech to customer invoice. Payroll accuracy has increased and timeliness of getting invoices out to customers has increased because of the techs ability to use devices to complete work orders and we are not waiting for them to be turned into the office.

    Cons

    I find the Job Costing module very cumbersome. The job invoicing is a little arduous. When doing multiple customers for monthly draws, it is very time consuming to have to go in and out of each job to invoice. Also, if you do not have a bill to set up in accounts receivable you have to exit the job master, then go to AR to set up the bill to and back into the job master to finish your set up.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra

  • Amber from Total System Services, Inc.

    Number of employees: 51-200 employees

    May 2018

    An accounting-focused software that focuses on the minutia instead of general ease of use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Jonas creates an almost sterile accounting environment where every move is tracked and audited, increasing visibility of individual tasks. Processes are broken down into very small steps which can be helpful if you're looking for an audit trail. The mobile portion (emobile) of Jonas Enterprise is a valuable addition for field workers and dispatchers alike.

    Cons

    Visually the interface leaves much to be desired. Scale and size are unchangeable and there are many screens and modules that are so miniscule as to render them unreadable. Mobile-wise the visuals get better but are not quite user friendly for service individuals in the middle of a job.
    Jonas creates such a lengthy process for every single task that it can seem like you are taking 7 steps that could have been accomplished in one. While the audit function of Jonas is a highlight for the developers, as an ordinary user I can say it is something I never use but is incorporated into everything I do whether I like it or not. Boasted as a "true accounting software" I can't help but imagine it was an accountant's evil fantasy to produce such a laborious process to accomplish small daily tasks.
    When Jonas is forced to go big, it fails spectacularly. Financial reporting is and general overview is so fuzzy and diluted it's almost useless. Because Jonas creates so much data on the micro scale, large reports and financial analysis provides very little useful information. Drill down does not exist in the true sense of the word.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    May 2018

    Over promised and Under delivered

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The features look great on paper. It would be awesome if it did everything that it's supposed to instead of being functional in theory.

    Cons

    The implementation team did not do what they should and we were told that multiple features didn't exist despite the fact that they were shown in the demo or promised by the sales team. Workarounds for everything.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Jonas Construction Software, Jonas Software

    May 2018

    Hello, I am so sorry for the problems that you are experiencing. At Jonas, we really value our clients and we want to help make the experience better for you. Since you didn't provide your name or company name we don't know the best way to get in touch with you to resolve the issues. Please feel free to email me directly at yana.tcharnaia@jonassoftware.com or call me at 1(888)789-9073 ex. 2255 so I can make sure that you are an Enterprise client and if you are, I will work with you to resolve the problems you are dealing with. With Much Appreciation, Yana Tcharnaia Sales Director, Jonas Software (US)1-888-789-9073 x2255 (CDN)1-800-352-6647 x2255 (Cell)1(416)902-7737

  • Patrice from BAULNE inc.

    Specialty: Mechanical/HVAC

    Number of employees: 11-50 employees

    April 2018

    Integrated system for service & construction

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    All in one system; all employees use the same system.
    Both service and install departments have specific functionalities

    Cons

    After 6 years using Jonas, I can tell that if you have a recommendation on how to make Jonas better, the management team will listen to you.

    This review was submitted organically. No incentive was offered
    Review Source

  • Lesa from C. E. Williams Sons, Inc.

    Specialty: Earthwork/excavating

    Number of employees: 11-50 employees

    April 2018

    11 Years of Loyality!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    When we first came on board with Jonas in 2007 we had some issues being an excavation contractor in Pennsylvania with the state Prevailing wages, taxes, etc. but Jonas worked through those issues with us and now I highly recommend them!! I have been on many different software packages and Jonas is my favorite!!

    Pros

    Have always loved the support and ease of logging a support call. Staff is very knowledgeable!! Updates are easy to load. Jonas listens to clients needs for any changes that benefit the client.

    Cons

    I have nothing bad to say about Jonas. I have never had any thing to complain about with them. Everything is great!

    This review was submitted organically. No incentive was offered
    Review Source

  • Jeremy from Prairie Controls Ltd.

    Specialty: Other specialty contractor

    Number of employees: 11-50 employees

    April 2018

    Small construction/service company.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Lots of features and fairly easy to use.
    Customer support, when we've needed it, has be good and typically provided in a timely manner.

    Cons

    Old interface. 15 character limit on inventory items (and having to use alternate part numbers) needs to be fixed. Even the alternate part numbers are too small for many of our parts.
    Purchase order numbers, and cheque numbers are too short.
    New modules seem like add-ons to the base program, rather than a complete integrated solution.
    Inability to access some fields for custom reports. Some built in reports are poorly implemented.

    This review was submitted organically. No incentive was offered
    Review Source

  • Robert from Texas Chiller Systems, LLC

    Specialty: Mechanical/HVAC

    Number of employees: 51-200 employees

    April 2018

    Ease of use for Jonas

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Jonas is easy to use once you have completed your initial training. Reporting functions that the software provide are great, as well as all of the other information that is available

    Cons

    Product support has slowed just a bit but most issues are resolved within a few days. No other real negative issues product as a whole is very solid and stable

    This review was submitted organically. No incentive was offered
    Review Source

  • Dan from Holaco Installations Limited

    Specialty: Electrical/teledata

    Number of employees: 11-50 employees

    April 2018

    Just Make Sence

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Once the setup is complete, the product is very easy to use. I also like the constant updating of the product.

    Cons

    The interfacing with other products such as Accubid is difficult, as well as the setup is a bit complicated.

    This review was submitted organically. No incentive was offered
    Review Source

  • dennise from Dennis Banks Construction Co LLC

    Specialty: General contractor

    Number of employees: 11-50 employees

    April 2018

    Horrible

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The one thing I do like is that you can customize reports. This is probably the only good thing about this software.

    Cons

    Everything else about this software is bad. The customer service us horrible, the accounting system has glitches all the time, Information is hard to find in all of the menus they list. These menus are ones that were customized for other companies but show up on your menus. There are some items within the menus that cannot be accessed because they are old yet they do not remove them. Trying to pay out retention is a nightmare. Do not make any mistakes or have to change anything in parables because anything you do will print on the suppliers remittance slip. Lets not even go into customer service what a joke this company is horrific.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Jennifer from Murata Electronics

    Specialty: Engineer

    Number of employees: 201-500 employees

    April 2018

    Overall a comprehensive database and services

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Has all of the features that you would expect of a comprehensive database and easy to learn how to use.

    Cons

    When making changes or upgrading the version, it has not always been smooth. It took a group of individuals working together to fully understand the changes that were included in the new version.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Norm from Marlin Services

    March 2018

    Overall a good software but difficult to accomplish some items

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Improved dispatch ability's to track technicians. This is an improvement over what we had before.

    Pros

    The dispatch board and emobile are easy to use and keeps us up to date real time. The history that is keep and easy to access when needed.

    Cons

    Once the call is received by a technician dispatch cannot make any updates to the appointment. Also inventory is very difficult to move from warehouse to truck and account for.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Mariann from Maaten Construction Limited

    Specialty: Construction manager

    Number of employees: 11-50 employees

    March 2018

    Challenging

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, the system once you know how to do the functions is fairly easy to use. If you don't know the system, the information is difficult to find, however, the customer support team is very helpful and timely to help.

    Pros

    There are many things you can do to track costs in this program. It is fairly easy to use once you know how to use it.

    Cons

    You can't leave very long descriptions, the help documents aren't very helpful to find how to do a specific function, you can't adjust things easily (you might need to do a couple things to fix one thing)

    This review was submitted organically. No incentive was offered
    Review Source

  • Tracey from Solopreneur

    February 2018

    Great Experience being able to monitor things in real time!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I liked being able to see my business from a variety of angles and to see how things are running in real time. Accounting is an important part of the business so being able to reduce data entry errors was also very helpful.

    Cons

    Initially I did not like having to fill out forms and give out endless amounts of information (or so it seems) just to look at brochures or have a nosey around past the main levels of the site.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Jonas Construction Software, Jonas Software

    February 2018

    Hi Tracey, Thanks for taking the time to review our software. We really appreciate it. On the plus side, we did recently update the website so that the forms would automatically populate with your information if you've filled it out once prior. We know that can be a little frustrating. If you have any recent examples where the form didn't populate, feel free to send me the urls, and we can have a look at getting those updated. Thanks again, Oren Falkovitz Marketing Manager Jonas Construction Software

  • Elizabeth from Alpha & Omega Endeavors Inc

    Specialty: Earthwork/excavating

    Number of employees: 2-10 employees

    September 2017

    Great software and fantastic people!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Many thanks to Jonas Management Team and Jonas Support Staff for fantastic adventure at work during past 5 years of using Jonas Software!

    Pros

    Logical, intuitive software to work with and timely, accurate reports
    Actually able to be creative with Design your own report module.

    Cons

    I find that Help Docs search is not giving the desired outcome. I like better Video Tutorial Section.

    This review was submitted organically. No incentive was offered
    Review Source

  • Shelly from Facility Engineering Services

    Specialty: Engineer

    Number of employees: 11-50 employees

    July 2017

    Worst job cost software that I have ever used

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Pros

    There is nothing about this software that I like.

    Cons

    Every module has issues and it is obvious that it was not written by an accountant

  • Jamie from SHM

    June 2017

    Seems to be solid software.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'm more called in to support it than a user specifically.

    Pros

    Ease of workstation install. A few clicks and you're up and running. Makes recurring user setups very easy.

    Cons

    Support is ticket based and thus can be slower than desired if you're on site trying to resolve an issue in a timely manner.

    Review Source: Capterra
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