Leap

RATING:

4.3

(359)

About Leap

Your 5-star job needs a 5-star process. With Leap’s software, you can close jobs with ease and deliver work that will turn your customers into raving fans. With Leap and SalesPro, our two signature software products, you can supercharge your organization with a digital process that reflects how your home improvement business sells and works. Our products help you: Inspect and Sell: Efficiently manage every lead, schedule every appointment, and create error-free estimates with Leap. Plan and Install: Gain accurate measurements, order materials, schedule your production, manage subcontractors and complete each job on schedule. Complete and Collect: Produce actionable reports, maintain your margins, collect payments with simple online invoicing and payment pr...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Leap Pricing

Leap Essential is available at $79 per month for one user. You can get Leap Team for $249 per month, which comes with 3 users. You can add additional users to Leap Team for $99 per month, per user. SalesPro, the industry's leading in-home sales app, is available at $279 per month.

Starting price: 

$79.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Leap Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Leap

1 - 5 of 359 Reviews

User Profile

Adam

Verified reviewer

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2019

Small but big

PROS

We like using e-signatures without having to pay extra.

CONS

Setting up some of the templates and macros is cumbersome.

Reason for choosing Leap

Job Progress combines the best of both.

Reasons for switching to Leap

Cost

Michael

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2020

1 year review

JP right now is a love-hate relationship. I have invested so much into it, but yet I still feel like it is falling short and some basic but important function. I'm hopeful that these items will change.

PROS

1.) ease of use 2.) estimating portion 3.) workflow management 4.) documentation management 5.) sales tracking

CONS

1.) accounting integration w/ QuickBooks does not work well 2.) no copy and paste feature 3.) I had my proposal template converted and it looked awful and I had to pay for it 4.) you allow google sheets integration but not google docs so I can work on my normal proposal format 5.) you have to be in a client or search for a client to add a new job to that client 6.) no easy accounts payable system ( i have to use dropbox for that) 7.) change orders estimate sheet has different settings from the normal estimate sheet. creating double work 8.) P&L is manual entry so if we use it, we have double-entry again. Once in Quickbooks once in JP. 9.) Training is very surface level. I had to learn most of it on my own and then train my staff.

Reason for choosing Leap

we used buildertrend for a while, but JP promised to have a QuickBooks integration so we switched. When the integration came it was/ is a massive letdown.

Danielle

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2020

Review

PROS

I love the features, when they work accurately. Very user friendly for the field. The staff is very friendly. They try and help where they can.

CONS

The reporting is not accurate and I have sent in several emails calls complaints etc. with no responses on the status. Some things get fixed and I am always told they are "working on it" but i have been complaining about the reporting hiccups since we started a little over 2 years ago. Another down fall is some times they cant even tell you how to pull certain repots to get information you want. The staff should 100% know their product. I pay in full and have never been discounted/compensated with all the issues we've had. They need to work on better follow ups and updating customers regarding issues.

Reasons for switching to Leap

I needed a more user friendly field CRM and was promised that the reporting was flawless and it surely is not

Mallory

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2020

Univera Construction, LLC

So far things have been very good. [SENSITIVE CONTENT HIDDEN] is usually pretty good about responding quickly. This program overall has made my life in the office much simpler.

PROS

Being able to quickly generate an estimate to a proposal is very helpful in our office. I like the act that the photos are easily accessible. Our customers RAVE about the customer webpage and how easy it is to sign the documents and it makes my life SO much easier to see who has accepted and who has not. The scheduling is very simple and convenient for myself in the office and for the tech in the field. They can easily see their schedules and know where they need to be. Being able send the invoices and to add the payments to the financials page and they go directly to QBO is probably my favorite feature of this program.

CONS

I wish i was able to search jobs by the invoice number, the way our company is set up it would make things much simpler. We have been asking to get a scope form created that we can generate directly to an invoice like what you have for the roofers who use the program.

Reasons for switching to Leap

This program offered more of what we need and it has a lot more benefits than our previous programs.

Michele

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Marketing and Social Media Manager

We experienced great customer service with Job Progress. If we have a concern or problem we can get help or advice from customer service. We have a great relationship with our support tech. Job Progress is definitely the next step to take when growing a successful business.

PROS

We love this software for so many reasons. It keeps our projects organized with contact information, photos and the current stage of production the job is in. It is easy to use and a huge time saver when getting quotes out to customers and billing. Job Progress allows improved and quality communication in all areas, with office staff, men on the field, subcontractors, delivery vendors and customers.

CONS

Editing photos in Job Progress would be beneficial to our company because we use the photos in marketing.

Reasons for switching to Leap

Job Progress software was just so much more conducive to the roofing industry.