About MarketSharp

MarketSharp is a cloud-based CRM solution used by residential remodelers and other professionals in the construction industry. In addition to the core CRM functionalities, the solution also offers project estimation, task scheduling, lead management and project management capabilities.

MarketSharp helps construction businesses turn leads into projects, and then manage those projects until they are completed. The marketing automation feature allows marketers to run different campaigns, capture customer feedbacks, generate leads and analyze campaign performance. The service management feature allows automating workflow, assigning tasks, scheduling resources and monitoring job progress.

MarketSharp offers an interactive cale...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

47 Reviews of MarketSharp

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(9)

9

4 stars

(7)

7

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 47 results

January 2018

User Profile Picture

Rhonda from New Windows for America

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Great CRM company to work with. Their tech support team is super friendly and have all been great

Great CRM company to work with. Their tech support team is super friendly and have all been great to work with the last sixteen years. We love MarketSharp and what it brings to the table for our business. We can't imagine how we could do it without them.

Pros

I like how it integrates all of the business functionalities into one software system. It is extremely easy to use and the support people are beyond friendly and helpful.

Cons

They are constantly working on new updates and features. I'm hoping their next update will allow access to individual contacts from the reporting page.

April 2021

Trish from Innovative Spaces

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Marketsharp review

Customer service has been the best we have ever had with any CRM program and we love how easy it is to get help almost immediately with anything we need.

Pros

I love that we can set up automated emails and text messages to go to our clients

Cons

Scheduling installations and assets has been difficult but not sure we know exactly how to use for what we need yet.

Reasons for Choosing MarketSharp

MarketSharp was one of the first ones we looked at during a show and after speaking to them it was apparent that we wanted to learn more and after having our initial meeting we made the decision to use MarketSharp.

Reasons for Switching to MarketSharp

easier to use and more options for what we think we need to do our daily job

July 2017

Chris from Nortech Home Improvements

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

July 2017

Valuable tool with a few missing ingredients

Overall, continues to be a strong resource.

Pros

MarketSharp is a great tool for customer database management. It offers good feedback on sales performance and volumes with comparison to previous years. Does a good job of keeping track of the sales pulse of the company.

Cons

The missing component for our organization is a little more in depth tracking on the production side of the business. We've had to compliment MarketSharp with other software to track lead times for job installation, a time clock for employees, and monitor the different stages of jobs that are more than a few days in length (on site) or involve other sub trades.

April 2021

Todd from Sash & Sill

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

MarketSharp Rave Reviews

Pleased with the functionality. The cloud based data gives me piece of mind. I recommend the software to friends in the construction industry.

Pros

Seamless data capture and integration with Leap/Quickbooks.

Cons

The setup was arduous for a tech novice.

Reasons for Switching to MarketSharp

It was too basic and did not fulfill our needs as we grew.

January 2020

Annemarie from TRS Building and Remodeling

Company Size: 2-10 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Very happy with product and service

We have been really happy with the functionality. We compared MarketSharp and Salesforce before purchasing. Though MarketSharp was more expensive, the built in functionality for our business, and the industry and business intelligence we get with the monthly webinars has been worth it.

Pros

Ability to track and automate customer communications, manage activities, track whether we are meeting sales goals, integrations with lead generation sources and calendars, monthly webinars on how to better use the system and on key business metrics.

Cons

Would like to be able to customize our dashboard, however we can still get the data we need through reporting features.

Reasons for Choosing MarketSharp

Developed specifically for our business with built-in features that we need.