MarketSharp Software


 

MarketSharp is a cloud-based CRM solution used by residential remodelers and other professionals in the construction industry. In addition to the core CRM functionalities, the solution also offers project estimation, task scheduling, lead management and project management capabilities.

MarketSharp helps construction businesses turn leads into projects, and then manage those projects until they are completed. The marketing automation feature allows marketers to run different campaigns, capture customer feedbacks, generate leads and analyze campaign performance. The service management feature allows automating workflow, assigning tasks, scheduling resources and monitoring job progress.

MarketSharp offers an interactive calendar that can be used to schedule and manage sales calls, project timelines, visits and employee time offs. Customizable reports are available to measure performance and results, and all data is updated in real-time. MarketSharp also has a team of support staff to help convert existing company data and import it directly into the program.

 

MarketSharp - Calendar
 
  • MarketSharp - Calendar
    Calendar
  • MarketSharp - Customer screen
    Customer screen
  • MarketSharp - Email marketing
    Email marketing
  • MarketSharp - Production and job tasks
    Production and job tasks
  • MarketSharp - Sales and sources dashboard
    Sales and sources dashboard
  • MarketSharp - Sales report
    Sales report
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

7 Reviews of MarketSharp

 

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Software Advice Reviews (5)
More Reviews (2)

Showing 1-5 of 5

Chris from Nortech Home Improvements
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Valuable tool with a few missing ingredients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, continues to be a strong resource.

Pros

MarketSharp is a great tool for customer database management. It offers good feedback on sales performance and volumes with comparison to previous years. Does a good job of keeping track of the sales pulse of the company.

Cons

The missing component for our organization is a little more in depth tracking on the production side of the business. We've had to compliment MarketSharp with other software to track lead times for job installation, a time clock for employees, and monitor the different stages of jobs that are more than a few days in length (on site) or involve other sub trades.

 
 

Benjamin from Drfixup
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Marketing management for your company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Market Sharp is a good program for managing a small marketing program. More directed at desktop PC. The support is good during daylight business hours.

Pros

Ease of locating customer information and keeping track of customer visits and products. Manage your current leads also keep track of your sales. Lookup products that you have sold to individuals. Keep notes on each customer interaction.

Cons

Not Mac friendly mainly print spooler.
Annoying upsell ads.
Semi Android smart phone friendly.
Feels like WordPress

 
 

DEMETRICK from Northeast Home & Energy
Specialty: Roofing & siding
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Marketsharp Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love the product so far. very easy to use. The representative helped with the marketing aspect.

 
 

Samar from Champion Windows
Specialty: Residential remodeling
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Marketsharpest

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easiest CRM tool on the market- It helps you manage jobs and client relationships, making it easier to replicate the things that drive amazing customer experiences.

Pros

MarketSharp automates requests for consumer feedback and surveys.

Cons

The pricing.

 
 

Erik from Morin's Siding & Window
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Marketsharp 1 Year Review User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Just over a year ago I was employed into a position where Marketsharp had been being used for the last few years. The operating system isn't extremely hightech and complicated to navigate which made it extremely easy for me to learn how to operate. The tabs you have available are contacts, activity list, calendar, sales, production, services & reporting. I find myself spending most of my time in the contacts, calendar and reporting tabs. The operating system isn't complicated as it directs you step by step from turning your prospect into a lead, then to a customer. Once a customer you have the option to input details about there products purchased, the production time table, how much commission the salesman is taking, the costs for material, and then an area for services on that specific job. Marketsharp is not too large of an operating system which makes it easy to navigate and find new tabs to utilize and play around with for the needs of your company. I would recommend Marketsharp to anyone who is new to handling day to day operations or doesn't have the time to stay up to date as much as they'd like. It will keep you on track with what you've sold and reaching out to past customers in the future.

Pros

Easy to navigate. Simple layout. Quick print documents for customers or leads. Custom reports already designed for the office staff or management. Easy to use map and zillow tools to lookup future job sites. Email assistant for following up with leads and customers. Direct mail outlets that will send direct mail out to a specific list or area around town. (Have not used this feature as much as we should but only time will tell) The app does almost everything you need it to do. Very basic and easy to understand for the older generations.

Cons

It's not an operating system for everyone in the company to use. An operational & production manager will use this most and you'll get what you need out of it. Not the right operating system if you want everyone to be on the same page in the organization.

 
 
 
Showing 1-2 of 2

Becky from John McCarter Construction
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Great customer service and great computer program overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very organized and customer service is great

Pros

Customer service, few glitches, instructional videos are helpful and I wish there were an easy way to watch them at desired/requested times as not everyone can watch live videos at 1pm or 2pm, etc.

Cons

It's hard to 'learn' unless you do it side by side with someone who knows it....the videos just aren't detailed to have someone go at it on their own...there are so many processes to have to do...

Review Source: Capterra
 

Eric from Midstate Basement Authorities

April 2016

April 2016

Great program

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

It's a little tough getting started since there is so much to the program, but once you have a handle on it, it's a great resource.

Review Source: Capterra