RedTeam Go vs RazorSync

RATING:

4.3

(110)

RedTeam Go has 110 reviews and a rating of 4.3 / 5 stars vs RazorSync which has 498 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (110)
4.3 (498)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
September 26, 2023
May 7, 2024
Pros/Cons
  • Pros

  • I believe the pricing structure is the best value in the market. The staff are easy to communicate with both from a tech support but also from a development aspect.
  • Excellent customer service and customer service reps who are always available and are quick and knowledgeable on the chat feature when we have a challenge.
  • Cons

  • Phone app struggles and quirks have been a little disappointing and waiting on schedule update to fully implement that.
  • Sorting Drawings - I hate that you have to move just one at a time.
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  • Pros

  • Quickbooks sync, and ease of use. Trying to streamline business for ease of invoicing and collecting etc.
  • Ease of use for our field technicians so we could count on them actually using the software. Integration with Quickbooks has been seamless.
  • Cons

  • Will admit some of our problems with system were employees not remembering how to operate system.
  • Reminders are worthless, no reference information sent relates/clues to any job. Navigation in customer profiles is one-way, no back button, you have to start over again.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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11 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos