We are happy with the frequency in the ITBs and the quality of the projects.

The UI is incredibly user friendly and straightforward. The ease of access to all of the plans is helpful.

Very helpful getting to bid projects in the commercial industry that I would have been able to bid prior to be set up with PlanHub,  also the ability to pick and choose projects geographically.

I can't stand that it lumps brick, block and stone altogether. We are a stone company so I waste a tremendous amount of time looking at jobs to find out there is no stone on them.

What we like the most are  Facility and price this softwre.

Sometimes deadlines for quotes are too close to when info was received. I have to make drawings for Fire Alarm systems - lack of time.

The software is definitely user friendly and the support staff is friendly and helpful.

Good all in all, and I like the price point. Very similar info is on other sites and costs way more elsewhere.

I really enjoyed the free trial with this software and the ease of navigating the menus. I wish they would either extend the longer free trial or lower the monthly/yearly price.

It compiles a great number of opportunities into one place. It is a great way to find potential clients and get in front of them.

I dislike the delay of having the data sent to us. There are some instances where the information is sent to late.

PlanHub has been useful for obtaining proposals. This is especially helpful for out of town projects that we may not have a strong presence in.

Easy to use, great features. Love how easy it is to send invites and get bids.

This has improved our ability to be extremely competitive while enabling us to  forge new and lasting relationships with subcontractors.

The simplicity in the design is definitely a winning feature.

Great Product for Competitive Pricing in a Unknown building market.

The selection of trades and inability to export the subcontractor coverage.

I really like the user friendly aspect of it, great customer support team, happy customer have used them for years.

In theory this should benefit my business because it presents a pool of potential clients to engage with and try to build relationships with.

The software integrates well with how our sales and development team already function.

From the subcontractor's end, to many useless emails. No contacts at the GC to ask any questions about the bid, plans, nothing.

It is very user friendly. I like how easy it is to navigate through each screen and how it has expanded our subcontractor base.

Their aren't any things that i dislike about this software.

I'm new and havent won any jobs. But to how easy it is. its definitely  giving me high Hope's of winning my first job.

I love the ease and convenience of the site. I have had great results with receiving bids back from the subs.

Thanks to Plan Hubs I get as many leads as i can chase down and they are quality Leads, My revenue has Tripled and my client list has grown ten fold.

The inability to send attachments or hyperlinks.

The take off capabilities for drawings and floorplans and the ease of use were huge benefits.

Its a good service and reasonable in cost for what you do get.

Cost Database is easy to use and has integrated into my business so easily.

Customer service is amazing. I have never had to wait for help and one of the rep is so patient and helpful.

Lack of response from the subcontractors. Not being able to add one more subcontractor and send to just that one.

The Central Nervous System for your HVAC, Plumbing, Electrical Contracting Business.

The implementation people just want to rush you in and out and avoid all the problems. The Success managers are too busy to fix any problems and you are stuck fending for yourself.

Robust Software for the Plumbing/Building/HVAC industry.

I love how technicians can create quick quotes from estimate templates, show pictures and pricing, good/better/best options and financing and even take payments and signatures on the go.

The scheduling and dispatching board and screens are easy to navigate and very helpful.

Overall, it is a great program and has a lot of functionality that is beneficial. For our company, it came down to the cost and amenities we were receiving for that cost.

They're always available and super helpful. The automation and various features make ServiceTitan so easy to use and keep up with your customer's needs.

Service Titan offers a lot of features, they have great ways for you to learn the software, and are always looking for ways they can bring more value to their customers.

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.

The abilities are rich and continue to be added to over time with the system. They are continually improving based on feedback from their customers.

Its just not what I needed for my business and customer service was horrible, multiple transfers stating that I had the wrong department and ended up bei g hung up on.

We had difficulties getting started with the software, but now that everyone is comfortable with it we are loving ServiceTitan.

EXCELLENT customer service depending on your CSM.

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on business unit.

I think they are great people and always looking for ways to improve on their functions.

ServiceTitan is extremely easy to use. All processes are designed to get things done quickly.

Every person I have worked with at Service Titan has been helpful, kind, and happy to be of service.

I loved the capabilities ServiceTitan gave us for communicating with customers, the ease of scheduling and dispatching, tracking of maintenance agreements, etc. Overall usage was great.

Overall I like the customer service that is friendly and ready to help anytime for problems that can arise.

Reporting can be questionable and not adaptable to our business sometimes which means we end up tracking some things outside of Service Titan.

Her name is Ari and she goes above and beyond for our company when it comes to adding additional features that aren't a part of the default software. Love ServiceTitan and all that it has to offer.

With ServiceTitan they have a very user friendly system that links up to accounting and has a great looking design and color scheme.

You get charged for each managed Tech, which makes us have to use multiple softwares.

Excellent Field Management for an affordable price.

Invoicing is horrendous and God forbid the technician makes a mistake and closes out the invoice with the mistake.

Overall, the experience has been great. We haven't found better software to manage our day-to-day HVAC and Plumbing operations.

We are able to provide better service to our customers. Phone integration puts the customer's information and service history at our fingertips.

Service Titan is good for a lot of reasons one of them being call tracking for marketing purposes. Call recording for checking our own staff customer service and for recall.

The cost is a bit high, but a necessary evil. Reasonable value for the price.

I don't know how to fit everything I love about my Titan Family into this box. ST integrates with everything, so if it isn't an already integration it has open API - it will work.

Been using ServiceTitan since 2016. Constant improvements, great customer support, and a vital part of our office running smoothly.

The company and their Customer Success managers truly want to see our company be successful and will do whatever it takes to make sure that our goals are meet.

I would highly recommend them to anyone looking for a robust system to integrate their service company and streamline their business.

I like this software as it helps tremendously with the many logistical aspects of our quality organization.

At the same time dealing with angry customers.

I used ServiceTitan to dispatch technicians, keep projects in order, hold all customer inquiries, and to generally help run the office.

US Dollar

PlanHub is a cloud-based construction management solution for general contractors and subcontractors. The solution allows contractors to post projects, send bid invites, share information with subcontractors and manage multiple team members. Key features include file sharing, activity tracking and bid management.


PlanHub enables users to view project locations, the total number of bids and current status of multiple projects. The built-in instant messaging feature lets users communicate with subcontractors and other employees in real time.


PlanHub’s activity tracking feature lets contractors see which users have viewed the project, downloaded files or submitted bids. Users can sort bids by pricing or trade. The solution also allows subcontractors to ask project-specific questions using built-in communication tools.


Services are available on a per month subscription basis. Support is available via live chat.



LongDescription

Subcontractor Management

Bidder Management

Proposal Management

File Sharing

Contractor Database

Cost Database

Quotes/Estimates

RFP Management

For AEC Industry

Qualification Tracking

Project Tracking

Cost Estimating

Subcontractor Monitoring

Web browser (OS agnostic)

PlanHub Premier plans start at $399 per quarter (3 months). This rate is discounted with an annual (12 month) plan purchase.

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

PlanHub

Live Online

Webinars

Documentation

Transform your business with ServiceTitan's all-in-one software solution for residential and commercial field service businesses. With powerful tools that can increase revenue , supercharge your team, and provide real-time insights, ServiceTitan is trusted by more than 100,000 service professionals and by the world's best companies. Get a customized demo to see how ServiceTitan can help your business grow. We proudly support irrigation, commercial septic septic, water treatment, Audio/Visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep, and water treatment companies 

Labor Rates

PlanHub vs ServiceTitan

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons