RAKEN

RATING:

4.6

(209)

About RAKEN

Raken allows project managers to maintain daily work logs, schedule and assign jobs to employees, send updates to field agents, generate and share snapshots of a project's progress. The solution also helps businesses keep track of subcontractor hours. Integrations with document management, project management, and accounting software are powerful and available. Raken’s new in-app Integrations Hub makes it easy; showing you which integrations are available and what they do.The voice-to-text functionality allows field agents to record observations verbally. The built-in photo gallery can be used to store and categorize site photos and videos. Raken also offers automatic weather capture, alerts and notifications, and customizable surveys.Raken's toolbox talk feature allows ...

RAKEN Pricing

Free trial: 

Available

Free version: 

Not Available

Software for Construction
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RAKEN Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for RAKEN

1 - 5 of 209 Reviews

Clay

Construction, 51 - 200 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2024

RAKEN Review: Raken, Best on the Market!

User Profile

John A.

Verified reviewer

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Simple and Comprehensive Field Productivity App

Our superintendents dreading writing out laborious daily reports. RAKEN makes field reporting far more efficient and allows our guys to spend more time doing what they need to do, to supervise and manage the work in the field.

PROS

It's easy for our supers to keep track of their daily field reports, click of a button, on their iPads. Couldn't be easier. The ability to view the reports in the office on our desktop is key. The email notifications are great.

CONS

none, it accomplishes all that we need it to do.

Vendor Response

Hey John, thank you for the awesome feedback! We are glad it works so well for your superintendents. If you ever have questions or are in need of assistance with Raken, please contact us at any time at 866-438-0646 or email us at help@rakenapp.com.

Replied January 2019

User Profile

Isauro

Verified reviewer

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

Raken Review

We have been using the Raken app now for almost 8 months. We have found that this greatly cuts on paper waste, and improves response time by having uploads available in real time.

PROS

We are a commercial wood framing company. The best feature of this app is the ease of use for all of our foremen. The speak-to-text works great, and uploading pictures are simple. This gives us plenty of real-tie information.

CONS

Once you have multiple projects going, sometimes it is difficult to find a specific log that mentions a key item you are looking for from a month or two ago. A keyword search feature to sort through the daily logs would be nice.

Vendor Response

Thanks for the feedback, Isauro! Really glad to hear that Raken has been working out well. In regards to the keyword search, you can actually use the 'Dashboard' tool from the app to search through all your old reports. Once in the 'Dashboard', there's a search icon in the top right, feel free to contact our support if you need any help@rakenapp.com if you need assistance. Thanks again!

Replied February 2019

Paddy

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2024

Raken Reports

PROS

Access by other team members. Raken provides office workers a view of daily activities and photos without the need to be onsite. We are able to communicate and collaborate on job issues

CONS

Sometimes its difficult to navigate to the correct tab

Bret

Utilities, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2024

Raken Review

Works well for the most part besides for a few issues here and there. Your team does a good job being accessible and reaching out to help. Certain features we would like to see implemented that don't seem to be on your teams' plans have us looking for solutions elsewhere.

PROS

Accessibly and the simple interface makes the integration into using very simple for employees new to online softwares. The surveys are also very helpful and allow for easy to compute data being accessible for everyone to see.

CONS

Isn't much that can be tailored to our needs specifically. We have discussed with members of your team on certain features or abilities we would like to have available that you are unable to meet.

Reason for choosing RAKEN

Passed on from our parent company who had worked with Raken previously.