OpenWater vs Skipso

RATING:

4.6

(59)

OpenWater has 59 reviews and a rating of 4.58 / 5 stars vs Skipso which has 13 reviews and a rating of 4.62 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (59)
4.6 (13)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 17, 2024
August 12, 2021
Pros/Cons
  • Pros

  • The training videos and knowledge base are extensive and easy to use. The support team is superb - always available and willing to help.
  • Not only is the system easy to use and to customize to your specific program, but the customer service is phenomenal.
  • Cons

  • Sometimes the UI/UX is a little weird (Settings vs Manage? I still don't understand the difference). Eventually, with enough use, you can intuit how the system works.
  • It was tricky to learn the terminology and the platform itself. Also, the website seems to take a long time to load.
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  • Pros

  • It's adaptability and its ability to work around our needs, rather than having to follow a generic workflow. Furthermore, it looks neat and easy to navigate, as well as being highly configurable.
  • The personalization of the different tenants streams. This provides great value to our customers and a good overall management for us.
  • Cons

  • Expect a learning curve for admins with limited back-end technology experience.
  • There is no user manual. Since we run annually there are many users that only use the software for a short period of time each year.
Read all user reviews
Pricing Range
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$
$
$
$
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$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos