CobbleStone Contract Insight vs Policy & Procedure Management

RATING:

4.8

(47)

CobbleStone Contract Insight has 47 reviews and a rating of 4.77 / 5 stars vs Policy & Procedure Management which has 23 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (47)
4.7 (23)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
February 15, 2023
June 1, 2020
Pros/Cons
  • Pros

  • The technical support was outstanding with follow up and regular conversations as we developed the program to fit our specific industry contracts and documents database needs.
  • Cobblestone is a great system that allows me to manage our contracts, find documents and complete tasks in a timely manner. Customer support is wonderful, always very responsive.
  • Cons

  • The only downside I can see was there wasn't a mobile app but they have listened to our feedback and added this within the past few months.
  • Lag time and inability to remove/hide out-of- the-box fields/modules; however, the accustomed to the platform a user becomes, the less those elements are noticed.
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  • Pros

  • Compliance Bridge is always willing to work with us on anything we need help with. Overall the product does what its supposed to and the back end is easy to navigate and use.
  • After customer support tweaked the software I found it to be very user friendly. I still have difficulty with some features but overall I am pleased with the software.
  • Cons

  • There are very few things I dislike about TotalCompliance. I have to say that, in regards to the user interface, it's a little rough.
  • Trying to learn to use it without customer service, relying on the manual alone.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos