Community SMS Marketing Platform vs HumanBot

RATING:

4.8

(28)

Community SMS Marketing Platform has 28 reviews and a rating of 4.79 / 5 stars vs HumanBot which has 678 reviews and a rating of 4.84 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (28)
4.8 (678)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
June 25, 2021
June 13, 2024
Pros/Cons
  • Pros

  • Another I like is the ability to filter members into groups and send texts to only that group. The user experience is world-class.
  • I absolutley love this app. It is super easy to use and I abssolutey love how amazing the customer service is for this app.
  • Cons

  • No app for android devices. Which makes it less convenient than email for anyone who isn't an apple user.
  • The sense of urgency to sign up made me feel pressured and so I signed up before I was ready to launch which was stressful as a small founder. I share my feature requests directly with them.
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  • Pros

  • Sensitive content hidden] keeps improving on it and it's going to have a huge ROI. I hate subscriptions and prefer to buy or make the applications we use; making HumanBot a very good buy.
  • This service is cost effective, easy to setup and easy to use.
  • Cons

  • It's difficult to find cons with the product because no sooner have you found fault than support is pointing to a new feature or upgrade that solves it, to say nothing of the things you've overlooked.
  • Limited features: HumanBot is still a relatively new platform, so it doesn't have all of the features that some users might want. For example, there is no way to show images in the chat.
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Pricing Range
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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos