HumanBot vs Leadoo

RATING:

4.8

(653)

HumanBot has 653 reviews and a rating of 4.85 / 5 stars vs Leadoo which has 28 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (653)
4.7 (28)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
May 6, 2024
September 18, 2023
Pros/Cons
  • Pros

  • Sensitive content hidden] keeps improving on it and it's going to have a huge ROI. I hate subscriptions and prefer to buy or make the applications we use; making HumanBot a very good buy.
  • This service is cost effective, easy to setup and easy to use.
  • Cons

  • It's difficult to find cons with the product because no sooner have you found fault than support is pointing to a new feature or upgrade that solves it, to say nothing of the things you've overlooked.
  • Limited features: HumanBot is still a relatively new platform, so it doesn't have all of the features that some users might want. For example, there is no way to show images in the chat.
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  • Pros

  • It is easy to use and guidelines customer to give us that information which we need.
  • It's super easy to implement and easy to use. It serves for many purposes e.g. like customer service and for lead generation.
  • Cons

  • The development of the cloud service is so fast that it is sometimes hard to keep up.
  • As the software is still quite new there are some flaws - we have an outsourced customer service unit, that has some trouble with reporting the time spent online.
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Pricing Range
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$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos