The biggest thing is the text to payment method. Extremely good software.

Software easy to navigate, setting up new users is easy. If you need assistance, a Kimoby representative helps you right away.

We liked that it was very easy to use and set up, and can send things out automatically/scheduled.

Love the feature of being able to send customers pics when there is a issue with the vehicle.

We did not like that users can easily opt out of receiving messages. We used this to remind employees to send timesheets but they would just opt out and it rendered the system useless.

When typing in a phone number there is a significant lag. Sometimes picks numbers no where near the invidual I am trying to access.

I love that Kimoby gives me the chance to connect with customers on my Phone, PC, or iPad.

Kimoby is very easy to use, with fantastic support. Great integration with the systems we use.

The level of support is fantastic, any issues are resolved quickly. Their team listens to suggestions for improvements.

It helps being able to contact customers without staff having to use their personal form - It also creates a record that if getting an approval for work done.

The development of the cloud service is so fast that it is sometimes hard to keep up.

My analyst half probably like's the most that Leadoo provides very good analytics information not only for developing marketing  but also for website conversion optimization.

It is easy to use and guidelines customer to give us that information which we need.

Customer service really stands out - we have monthly check-ins doing which our CSM proactively suggests improvements and opportunities.

As the software is still quite new there are some flaws - we have an outsourced customer service unit, that has some trouble with reporting the time spent online.

The software is very versatile. You can create bots for helping navigation or creating leads.

It's super easy to implement and easy to use. It serves for many purposes e.g. like customer service and for lead generation.

It´s super easy to use and it really increases our leads from websites and makes our marketing money work better. I also like that with Leadoo you can make your banners interactive too.

I am not professional marketing person in social media, so it is good to have professional partner.

In my case the most annoying thing is shuttling back and forward between two different versions of this software. I use several accounts at the moment).

I've used Leadoo with couple of my customers for lead generation and recruiting, and people have been very happy with the results. Works very well for lead validation and customer service, also.

This eventually means more sales. In addition, their customer service is caring and professional.

The attention to detail and grasp of the requirements were excellent.

I'm impressed with the capabilities and the service, much better than standard/free live chat programs that I've used previously.

I really like how active Leadoo is in helping us and developing new features based also on our needs. Leadoo is a great tool for us providing leads and help us serve our customers online 24/7.

It's easy to use and creating conversations is effortless. We could use better, more proactive support in finding out how to get the tool work even better in our domain and industry.

Leadoo supports really well our Customer Support.

I wish we had it sooner. It has been such a successful tool in my business in capturing and converting traffic coming through the website.

The people at Leadoo are always very nice and helpful, and offer their expertise when we are creating new bots or campaigns.

All in all I would say that I like the most about this software is that the UI/UX is really great, it shows that everything you need to know and that it WORKS.

The main area I struggle with is the back end, editing some of the bots and making chnages.

I think Leadoo have made excellent job in creating simple, easy to use but still efficient software which doesn't cost much.

The new version will also offer some new features that have been missed before.

The customer support is amazing, the software works as promised and I really like using the product and we are getting results from it. What more could you want.

The product itself is really diverse, and we haven't even been able to utilise all parts of it, but it's good to have a lot of new features available.

The bots are pretty easy to build and there are some nice features. From my experience the bots always work and they are easy to implement to a website.

The team are amazing - nothing is too much trouble and such a friendly team.

Amazing customer support helping us setting up and troubleshoot issues. Easy to use interface with very useful features for us to setup the bot as we wanted.

Fantastic onboarding and usage experience, highly recommended.

Good experience, hope some improvements will be delivered on time.

The current browser based doesn't serve well enough when using the manual chat option in addition to the bots.

It is easy to use and supports our Customer Support.

US Dollar

Kimoby is a leading cloud-based communication platform that offers business service departments a real-time mobile messaging and marketing communication system to streamline operations and improve communication. Kimoby’s Business Instant Messaging is the solution you need to do more with less, save time, increase revenue opportunities, and take the customer service experience to another level.

Kimoby seamlessly integrates into your company’s CMS to leverage the data you already have and create tailored customer experiences. Whether you’re a dealership that wants to save time by automating appointment reminders, a bike shop wishing to promote an end-of-season sale, or a human resource department trying to contact deskless workers, Kimoby offers countless opportunities to reach the right person at the right time.

Kimoby’s Business Instant Messaging is not your average texting solution. It boasts countless features, like instant marketing campaigns to send targeted offers, the option to send multimedia files, the possibility of automating repetitive tasks like appointment reminders and rescheduling, and even sending mobile payment requests so that customers can settle their invoices on-the-go.
 
Staff love using Kimoby because it gives them all the information they need at their fingertips, which helps them get on with their work faster. And, since communication between staff and customers is all in one spot, nothing is lost, and customers are never left hanging.  Kimoby gives the team the tools to answer customers quicker and provide exceptional, instant, and personalized service that people have come to expect today. 
 
Kimoby is essential for all service departments to stay competitive in today’s fast-past world. Today’s economy is mobile, direct, instant, personal, convenient, and intuitive. Does your company measure up? Upgrade today with Kimoby.


LongDescription

Real Time Analytics

Engagement Tracking

Multi-Channel Marketing

Surveys & Feedback

Electronic Payments

Personalization

Mobile Alerts

Automated Responses

Rescheduling

Mass Texting

Activity Tracking

Customer Segmentation

SMS Messaging

Real-Time Monitoring

Customer Service Analytics

Scheduled Messaging

Confirmation/Reminders

Credit Card Processing

SMS Reminders

Multi-Campaign

Communication Management

Customer Database

Call Reminders

Audience Targeting

Customizable Fields

Collaboration Tools

Campaign Scheduling

2-Way Messaging

Batch Communications

Template Management

Data Import/Export

Payment Reminders

Campaign Segmentation

Campaign Planning

One-to-One Messaging

Contact Management

Real Time Data

Multi-Channel Communication

Social Media Integration

Real-Time Notifications

Real-Time Updates

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

SMS Marketing

Reporting & Statistics

Reminders

Automated Scheduling

Chat/Messaging

Availability Management

Customizable Templates

Real-time Conversations

Billing & Invoicing

Inbox Management

Interaction Tracking

Multi-Language

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Campaign Analytics

Appointment Management

Auto-Responders

Customer History

Third-Party Integrations

Appointment Scheduling

Campaign Management

Payment Processing

Data Security

Unified Communications

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Kimoby

Live Online

Webinars

Documentation

Videos

Pound Sterling

Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and deliver a personalized user-experience to your visitors. The platform enables organizations to store information about visitors’ interests, accessed pages, online interaction, and click history in unique user profiles for future reference.

Leadoo allows businesses to design and deploy a variety of bots such as InpageBot for lead generation, online sales, customer support, job interviews or event registrations, ChatBot for live customer interaction, VisualBot for conducting, polls, surveys, or voting, and CallbackBot to capture customer information. Features include advertising management, custom domains, API access, interactive dashboard, lead nurturing, and more. The solution also includes messaging functionality, which lets marketers engage with prospects via live chat and messaging applications, and handle communications across WhatsApp, Facebook Messenger or websites via a centralized portal.

Leadoo provides insights into visitors' behavior and interests, competitors, and online interactions via graphs and analytics, enabling managers to identify customer needs and optimize conversation flows. It also supports integrations with various third-party applications such as Salesforce, HubSpot, Shopify, Marketo, and Mailchimp.


AB Testing

Website Analytics

Lead Notifications

Online Forms

Lead Capture

Transfers/Routing

Human Handover

Data Extraction

Lead Distribution

Pipeline Management

Lead Database Integration

Sales Trend Analysis

ROI Tracking

Lead Generation

Customer Experience Management

Lead Verification/Validation

Lead Management

Conversion Rate Optimization

Mobile Access

Performance Metrics

Product Recommendations

Marketing Automation

Landing Pages/Web Forms

Lead Segmentation

Forms Management

Customizable CTAs

Workflow Management

Dynamic Content

Visual Analytics

Customization

Segmentation

Visitor Tracking

Website Visitor Tracking

Conversion Tracking

Lead Nurturing

Real-time Consumer-facing Chat

Dashboard

Web Forms

Behavior Tracking

Chatbot

Lead Qualification

Customizable Forms

Drag & Drop

Negative Feedback Management

Live Chat

Prospecting Tools

Multivariate Testing

Search/Filter

Leadoo's paid plans include annual subscriptions, details of which are outlined below:
Essentials - £599 per month, paid annually 
Pro - £899 per month, paid annually 
Custom - Details on request
Additional agents at £20/agent/month
Additional calendars at £10/calendar/month
Full comparison list on the packages can be found on leadoo.com/pricing

Kimoby vs Leadoo

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