It make my communication with my students easy and quick.

Lve video call will make your computer work extra hard. So your PC fans will kick in.

The UI is not so easy for the first time. Some problems when I used my own Custom CNAME which is caused by browser on mobile phones.

You set your own schedule and if you are not available, they must leave a chat message.

The fact that you can easily talk with your customers via video (all they do is just click a button on your site) is truly amazing. I've never seen a platform do this so flawlessly.

11Sight is easy to use, the connection has very good quality and app for mobile is a must.

Is very easy to implement and the cost is very inexpensive. I like that it works in a browser so no downloads required.

Right now there is heavy branding with the product causing it to look cheap and unprofessional.

It is super easy to setup and provides the best medium to have realtime audio/video calls with the audience along with advance features integrated as screen sharing, youtube link sharing and chat.

I was lucky to find out about elevensight by browsing internet. Found a one shoot price for a lifetime usage.

I had a difficult time conveying to my non-technical customers how to navigate reports and other computer-related issues. It was time-consuming to set up a Zoom or Google Meet meeting.

We are rolling this tool out for sales and customer support. Documentation and support have very good making the process easy.

It's really fantastic and for those of you who are looking for a video conferencing app--I can't recommend it enough.

It's a very easy format to get up to speed with - and very intuitive. I'd recommend it for anyone, as far as virtual communication goes.

I like the ease of use for the end client. For us, it is important that the client will be able to use the product with zero learning curve because otherwise, they might give up.

What I liked the most about this software was the ease of use and stability. All of our chats and video calls were fluid and the pace of chat was never too quick to the point it became overwhelming.

I like the flexibility and super easy access for your callers. They do not have to download software, they do not have to type in a password, they do not have to figure anything out.

I can get quick testimonials from clients simply by sending them a link and asking them questions with their consent. There are a ton of other things I can do with this tool as well.

This helps remove the friction for them to contact you. Video calls can be a great way to generate more leads and close sales.

Awesome product: A great way to add an extra layer to your customer support.

The interface is clean with maximum space being spent on the video and very minimalistic non intrusive chat and screen sharing buttons.

I love the fact that your users can reach you easily without any difficulty on your pre-defined medium , whether that be video, voice, or text.

This is a great experience. We can be out of our office and the client/student can reach us.

The video quality is truly outstanding i.e. really high quality, and so is the recording of the meeting.

In general very nice and easy software. Has a good potential and I hope for some graphics developments.

Also, some missed calls (made during non-working hours) show up as anonymous so I am not sure if that has something to do with my setup or if the calls can't be traced.

ElevenSight is relatively easy to set up and easy to use.

The User Interface (UI) and User Experience (UX) of the ElevenSight main dashboard is a bit intimidating especially for new users of the software.

I bought it as a zoom replacement for client one on ones. I discovered just how much it can do beyond that and wow, I am very happy with all the features this has brought to my business.

I like the ability to add the eLine link to your email so that people can reach you directly from their email client. The experience works great for both desktop and mobile so that's a great bonus.

There is no video-based training, and there is a little learning curve to get used to. Lots of branding are there.

The ease of setup, integration, and use is appreciated. We use ElevenSight to effortlessly jump on a video or audio call with clients, partners, and internal teams.

Live video chat is Full HD 1080p quality. Lots of features available like easy link sharing to start a conversation or embed code for the website widget.

Software is easy to use, with all features readily accessible. Plus no more monthly subscriptions.

I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.

It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

Salesgirce is very effective when it comes to tracking the progress of each case within my organization, great tutorials to get you started and very easy to navigate through cases and serial numbers.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

Salesforce has a lot of capabilities, it covers everything. The leads section was nice, and it was great to be able to create your own sections.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

I hate that I have to refresh every thing but I'll deal with it for some of the other options.

US Dollar

Very few organizations pay attention to optimizing the customer journey from the first engagement. Even though, your first meeting with a prospect represents 80% of your deal's success. 

Introducing 11Sight's #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams.

Convert more qualified leads and nail that first meeting with 11Sight.

All it takes is one click from any online channel. 

Call us now at https://11sight.com/sales

LongDescription

File Management

Real Time Analytics

Engagement Tracking

Call Tagging

Call Transfer

Online Voice Transmission

Multi-Channel Marketing

Surveys & Feedback

Softphone

User Management

Meeting Management

Two-Way Audio & Video

Presentation Tools

On-Demand Webcasting

Lead Capture

Customizable Reports

Access Controls/Permissions

Activity Tracking

Transfers/Routing

Customer Segmentation

Video Chat

Real-Time Monitoring

Human Handover

SSL Security

Single Sign On

Voice Mail

Lead Distribution

Multi-Campaign

Communication Management

Call Recording

Lead Database Integration

Offline Form

Customizable Fields

Collaboration Tools

Sales Trend Analysis

On-Demand Recording

Presentation Streaming

Private Chat

Data Import/Export

Campaign Segmentation

File Transfer

Call Routing

Lead Generation

One-to-One Messaging

Recording

Lead Verification/Validation

HD Audio/Video

Lead Management

Conversion Rate Optimization

Screen Sharing

User Profiles

Mobile Access

Brand Management

Proactive Chat

Sales Reports

Real Time Data

Transcripts/Chat History

Call Reporting

Multi-Channel Communication

Landing Pages/Web Forms

Role-Based Permissions

Social Media Integration

Real-Time Notifications

Host Controls

Unified Communications

Call Conferencing

Group Messaging

Real Time Updates

Caller ID

Video Support

Call Screening

Event Triggered Actions

File Sharing

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Visitor Tracking

Website Visitor Tracking

Real-Time Chat

Chat/Messaging

Customizable Templates

Real-time Conversations

Conversion Tracking

Lead Nurturing

Real-time Consumer-facing Chat

Interaction Tracking

Web Forms

Time Zone Tracking

Multi-Language

Two Way Audio & Video

Real Time Reporting

Customizable Branding

Video Call Recording

Conferencing

Reporting/Analytics

Automatic Transcription

Contact Database

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

11Sight

Live Online

Webinars

Documentation

Videos

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


Commenting/Notes

Content Delivery

Cataloging/Categorization

Employee Management

Customer Surveys

Forecasting

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Safety Management

Internal Chat Integration

Product Catalog

Performance Management

Document Storage

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

11Sight vs Salesforce Sales Cloud

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Advisor Recommendations & User Awards

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