It make my communication with my students easy and quick.

Lve video call will make your computer work extra hard. So your PC fans will kick in.

The UI is not so easy for the first time. Some problems when I used my own Custom CNAME which is caused by browser on mobile phones.

You set your own schedule and if you are not available, they must leave a chat message.

The fact that you can easily talk with your customers via video (all they do is just click a button on your site) is truly amazing. I've never seen a platform do this so flawlessly.

11Sight is easy to use, the connection has very good quality and app for mobile is a must.

Is very easy to implement and the cost is very inexpensive. I like that it works in a browser so no downloads required.

Right now there is heavy branding with the product causing it to look cheap and unprofessional.

It is super easy to setup and provides the best medium to have realtime audio/video calls with the audience along with advance features integrated as screen sharing, youtube link sharing and chat.

I was lucky to find out about elevensight by browsing internet. Found a one shoot price for a lifetime usage.

I had a difficult time conveying to my non-technical customers how to navigate reports and other computer-related issues. It was time-consuming to set up a Zoom or Google Meet meeting.

We are rolling this tool out for sales and customer support. Documentation and support have very good making the process easy.

It's really fantastic and for those of you who are looking for a video conferencing app--I can't recommend it enough.

It's a very easy format to get up to speed with - and very intuitive. I'd recommend it for anyone, as far as virtual communication goes.

I like the ease of use for the end client. For us, it is important that the client will be able to use the product with zero learning curve because otherwise, they might give up.

What I liked the most about this software was the ease of use and stability. All of our chats and video calls were fluid and the pace of chat was never too quick to the point it became overwhelming.

I like the flexibility and super easy access for your callers. They do not have to download software, they do not have to type in a password, they do not have to figure anything out.

I can get quick testimonials from clients simply by sending them a link and asking them questions with their consent. There are a ton of other things I can do with this tool as well.

This helps remove the friction for them to contact you. Video calls can be a great way to generate more leads and close sales.

Awesome product: A great way to add an extra layer to your customer support.

The interface is clean with maximum space being spent on the video and very minimalistic non intrusive chat and screen sharing buttons.

I love the fact that your users can reach you easily without any difficulty on your pre-defined medium , whether that be video, voice, or text.

This is a great experience. We can be out of our office and the client/student can reach us.

The video quality is truly outstanding i.e. really high quality, and so is the recording of the meeting.

In general very nice and easy software. Has a good potential and I hope for some graphics developments.

Also, some missed calls (made during non-working hours) show up as anonymous so I am not sure if that has something to do with my setup or if the calls can't be traced.

ElevenSight is relatively easy to set up and easy to use.

The User Interface (UI) and User Experience (UX) of the ElevenSight main dashboard is a bit intimidating especially for new users of the software.

I bought it as a zoom replacement for client one on ones. I discovered just how much it can do beyond that and wow, I am very happy with all the features this has brought to my business.

I like the ability to add the eLine link to your email so that people can reach you directly from their email client. The experience works great for both desktop and mobile so that's a great bonus.

There is no video-based training, and there is a little learning curve to get used to. Lots of branding are there.

The ease of setup, integration, and use is appreciated. We use ElevenSight to effortlessly jump on a video or audio call with clients, partners, and internal teams.

Live video chat is Full HD 1080p quality. Lots of features available like easy link sharing to start a conversation or embed code for the website widget.

Software is easy to use, with all features readily accessible. Plus no more monthly subscriptions.

Ease of use, accountability, incredible customer service, and reliability.

I worked with the executive to build a custom system and I love it. It’s working out extremely well.

Choosing Shape Software as our CRM company is the worst business decision we have ever made. Absolute nightmare dealing with anyone at Shape Software.

All of us in the company love this CRM. Very helpful and user-friendly.

They frequently release excellent features and have top notch customer service. They built a custom system that fit all of my needs.

I really don't have a lot of bad experience with Shape Software.

I was impressed with how easy it is o maintain your pipeline with all of the integrations and automations. I love how everything from lead funnels to  file sharing easily accessible.

The software is user-friendly and very intuitive. I love how it organizes my leads and data quickly, and the marketing tools and integrations make life so much easier.

The software is very easy to use and all of the required data I need is displayed in a streamline and easy to monitor manner. The software is intuitive and easy for anyone to use.

Shape Software is intuitive, organized, customizable, and great for any sized company.

Shape software is easy to use, intuitive, and just the perfect software.

It's super intuitive and easy to understand. As a UX designer myself, their UX is really good.

I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.

I have had an amazing experience with the software and team behind this all.

I haven't really found anything I don't like about this program.

Overall, I am excited to continue using Shape. I believe it will streamline communications and records.

This a must in our business,  I couldn’t conduct business without the CRM, they have amazing support and training material.

Shape Software definitely fits my companies needs. On top of that, it is easy to install and has excellent support.

Shape Software is absolutely amazing. An important part of being a functional company is maintaining excellent communication and records.

Fast response, easy to use website, very easy to request a demo.

Shape is an amazing clear cut, efficient, streamlined software that allows you to customize the portal to.

I haven't used very many softwares before Shape Software, but it is definitely more intuitive than the other ones, which was my biggest grievance when I discovered it.

This is the best CRM a mortgage company can use. And competitively priced too.

I like the way they organize their graphs. They make it super easy to understand trends.

I highly recommend Shape to anyone looking for a cost-efficient, highly effective CRM software.

US Dollar

Very few organizations pay attention to optimizing the customer journey from the first engagement. Even though, your first meeting with a prospect represents 80% of your deal's success. 

Introducing 11Sight's #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams.

Convert more qualified leads and nail that first meeting with 11Sight.

All it takes is one click from any online channel. 

Call us now at https://11sight.com/sales

LongDescription

File Management

Real Time Analytics

Engagement Tracking

Call Tagging

Call Transfer

Online Voice Transmission

Multi-Channel Marketing

Surveys & Feedback

Softphone

User Management

Meeting Management

Two-Way Audio & Video

Presentation Tools

On-Demand Webcasting

Lead Capture

Customizable Reports

Access Controls/Permissions

Activity Tracking

Transfers/Routing

Customer Segmentation

Video Chat

Real-Time Monitoring

Human Handover

SSL Security

Single Sign On

Voice Mail

Lead Distribution

Multi-Campaign

Communication Management

Call Recording

Lead Database Integration

Offline Form

Customizable Fields

Collaboration Tools

Sales Trend Analysis

On-Demand Recording

Presentation Streaming

Private Chat

Data Import/Export

Campaign Segmentation

File Transfer

Call Routing

Lead Generation

One-to-One Messaging

Recording

Lead Verification/Validation

HD Audio/Video

Lead Management

Conversion Rate Optimization

Screen Sharing

User Profiles

Mobile Access

Brand Management

Proactive Chat

Sales Reports

Real Time Data

Transcripts/Chat History

Call Reporting

Multi-Channel Communication

Landing Pages/Web Forms

Role-Based Permissions

Social Media Integration

Real-Time Notifications

Host Controls

Unified Communications

Call Conferencing

Group Messaging

Real Time Updates

Caller ID

Video Support

Call Screening

Event Triggered Actions

File Sharing

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Visitor Tracking

Website Visitor Tracking

Real-Time Chat

Chat/Messaging

Customizable Templates

Real-time Conversations

Conversion Tracking

Lead Nurturing

Real-time Consumer-facing Chat

Interaction Tracking

Web Forms

Time Zone Tracking

Multi-Language

Two Way Audio & Video

Real Time Reporting

Customizable Branding

Video Call Recording

Conferencing

Reporting/Analytics

Automatic Transcription

Contact Database

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

11Sight

Live Online

Webinars

Documentation

Videos

Shape's cloud-based solution offers tools designed to manage online marketing and promotions, capture leads from online sources, organize sales pipelines, connect with customers and automate everyday tasks. Shape is suitable for businesses in industries such as legal, real estate, mortgage, insurance, education, hvac and construction.


Shape's collaboration tools facilitate project information sharing within and across departments and user roles. It includes a centralized repository to store prospects, accounts, contacts, documents, photos, billing and transactions and e-signature agreements in one place.


Shape’s customizable dashboard enables users to keep track of department-specific performance indicators and explore business-relevant trends. Additional features include call scripting, drip campaign automation, task scheduling, reporting and integration with Outlook and Gmail.


Shape is available on a per user per month subscription with no annual contracts and offers customer support via an online knowledge base, phone and email.



11Sight vs Shape

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