360Alumni is a cloud-based customer relationship management (CRM) software solution specializing in alumni management. Its goal is to facilitate alumni networking, communication and fundraising.
Key features of 360Alumni include an interactive map, alumni directory and a job board. Its fundraising capabilities also include turnkey crowdfunding, event planning and an email campaign manager.
360Alumni caters to university administrators, and is targeted towards positions in departments such as career centers, dean’s offices, advancement offices, communications offices and alumni relations.
360Alumni is priced annually, plus a one-time setup fee. This product is available only in the United States and Canada, and it has been around since 2013.
Jodus from Imbric-8
Employees number: 2-10 employees
Customer retention must be high with this empowering and effective software for any education body such us ours
Constant updates mean time to tweak your software. Not that easy to find time for seemless integration
Siddesh from Marimba Auto
Employees number: 501-1,000 employees
Its a core membership event and has a very specific members base. Also helps in news, events, job boards and donations better among the group.
Its expensive as it charges money together. There is no option for individual payment and not suitable for vet small group.
John from CPI
Specialty: Healthcare / Medicine
Employees number: 51-200 employees
This product is great for helping us fund-raise and effectively utilize out pool of previous members and alumni.
Could use some better outreach features to help make it seem less templated and more tailored to the person.
Basant from TempStaffing
Specialty: Software / IT
Employees number: 201-500 employees
360Alumni is a very good product that has lots of potential to change the way alumni, college and employers connect each other.
The best thing is there practice to improve their product all the time and keep on reaching more and more alumni. Also now we have the option of contacting our alumni for donations with specified campaigns.
There are no such cons in this tool as they keep them self updated all the time but it is little bit Expensive.
Bart from Bart Fields
Employees number: 11-50 employees
Very user friendly and easy to get up to speed on understanding the software and reporting tools available.
Its a core membership event and has a very specific members base. Also helps in news, events, job boards and donations better among the group. Intuitive user interface (UI). Easy navigation for members and admins. Completely branded and customized. Responsive mobile site. 360Alumni keeps the functionality simple and the user experience (UX) smooth. The user portal is designed to function much like a basic social network
Comparatively expensive. Locked into an annual contract. High setup fees. No native mobile apps. Alumni data upload limits can be limiting for larger organizations.
Dawn from Wheaton Academy
I wholeheartedly recommend 360alumni. The customer service is exceptional. The platform is powerful and is constantly enhanced, often in response to requests and feedback from clients. Did I mention that the customer service is outstanding?? The staff at 360alumni are professional, responsive, and all-around great people!
Response: 360Alumni, 360Alumni
Date: November 2016
And we love working with Wheaton Academy! Thanks for all your great ideas and suggestions, Dawn. We always strive to deliver a fantastic customer experience, and we look forward to delivering on more of your wonderful ideas for engaging your alumni.
-Christina Balotescu, CEO
Tim from Hamilton Southeastern Schools Foundation
360Alumni really fit our needs after a long search to create the right communication platform for our two high schools. We are a large school system with over 1,600 students graduating each year. 360 allows us to reach out to our community just the way we wanted to. Support has been outstanding and 360 is really open and responsive to our needs. Our motto is "two great schools, one awesome community". 360Alumni helps us achieve that dream.
Shayna from The Master's College
360Alumni was a great answer to the needs of our alumni community. The features on this platform are easy to use for all generations. We needed a platform for our alumni to connect with each other, both personally and professionally. This platform does all that. Additionally, each time we have a question or need assistance with the platform, the customer service is friendly, helpful and efficient. I would highly recommend 360alumni to alumni professionals.
Ashley from Pitt Community College Alumni Association
360 Alumni is an incredible product that has lots of potential to change the way alumni, employers, and colleges relate to one another. The staff is super helpful. They are always looking for ways to improve their own product and help you reach more alumni. While we haven't been able to connect with as many alumni as we all would have hoped. We are learning from the outreach that we have done. I am truly excited about this products potential.
Josh from MUM Alumni Association
I am so happy that we chose 360Alumni to serve as our online community. It is a wonderful way to connect to our thousands of alumni around the world. The staff at 360Alumni is always open to hearing suggestions and is always very quick to respond when I email them a question.
Taylor from Center for the Creation of Economic Wealth
Our organization has about 350 outstanding alumni (and growing by 70/year) located all throughout the country. We worked with our alumni last summer to ask them how we could support what they are doing and we heard three things: (1) create an alumni directory (2) allow specialty job posting (3) enable engagements with alumni from across generations. We looked at a number of products to fill these gaps, and 360Alumni was the only product that truly fit our needs at a very affordable price point.
Oscar from Los Hermanos de Stanford
We've been using 360Alumni for Los Hermanos de Stanford to help simplify and manage the data for our roughly 300 alumni member group. Before, we used an outdated spreadsheet to manage contacts and often it was incomplete. It was almost impossible to contact alumni with accurate information. With 360Alumni, we've been able to update our information and have an easy to use way to search them and their careers.
In addition, their integrated emailing system has allowed us to contact all our alumni at once, simplifying our original process. We now have the option of contacting our alumni for donations with specified campaigns. Lastly, their integrated ticketing system allows us to sell tickets to events we may have in the future.