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Ratings & Reviews

Overall Rating

3.71 / 5 (603)

4.06 / 5 (242)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

3.5 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Reviewed

February 25, 2020

February 24, 2020

Pros/Cons

  • Pros

  • Easy to use and easy to setup, the software is ready direct from installation and the built in reporting and functionality is fantastic.

  • Fantastic product, it's my go to CRM. The best feature is the history I'm able to keep for each contact. Very detailed options and it allows me to accurately track my correspondence.

  • Cons

  • Learning the software has been a little cumbersome but the customer service reps have always been very helpful!

  • A little pricey but worth it once you utilize all its options

  • Pros

  • I like the fact it can do pretty much anything you need it to do.

  • I like how everything is neatly organized and easy to find. I also like how you can customize your screen to show only what you need to avoid screen clutter.

  • Cons

  • Cost per user was a but high, but understandable.

  • Call center implementation is very expensive, but you also get what you pay for. More recently there are bugs of users numbers not routing correctly.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots