--- title: "AnswerHub Software Reviews, Demo & Pricing - 2026" description: "Review of AnswerHub Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/answerhub-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Collaboration Software](https://www.softwareadvice.com/collaboration/) / AnswerHub Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/help-desk/answerhub-profile/alternatives/) # AnswerHub Review From $25,000/month Free trial 1 plan Wondering if AnswerHub is right for your organization? Our Collaboration Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview AnswerHub 4.2 [(34)](https://www.softwareadvice.com/help-desk/answerhub-profile/#reviews) Pricing Starting at $25,000.00 per month ### About AnswerHub AnswerHub is an online developer community solution available for deployment either in the cloud or on-premise. It is suitable for midsize businesses to large enterprises across various industries. AnswerHub enables team collaboration and ideation, customer self-service portals and privately managed Q&A sites. Users can share information among team members, propose and track the progress of ideas and build a knowledge base for both customers and partners. AnswerHub includes built-in gamification, so users can recognize and reward team members for their knowledge. Team members can be identified according to their field of expertise enabling fresh queries to be routed to the specific people. AnswerHub offers services on a monthly subscription basis that includes support via an online knowledge base including tutorials, case studies and eBooks and through a ticketing portal. Wondering if AnswerHub is right for your organization? Our Collaboration Software selection experts can help you in 15 minutes or less. ## AnswerHub User Interface ## Popular AnswerHub Alternatives Main Product AnswerHub 4.2 [(34)](https://www.softwareadvice.com/help-desk/answerhub-profile/#reviews) Ratings Breakdown - 4.13Ease of use - 4.04Value for money - 4.32Customer support - 3.84Functionality Pricing Starting at $25000.00 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5317)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [MangoApps](https://www.softwareadvice.com/idea-management/mangoapps-profile/) 4.4 [(150)](https://www.softwareadvice.com/idea-management/mangoapps-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.45Value for money - 4.43Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1005)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Axero](https://www.softwareadvice.com/intranet/communifire-profile/) 4.5 [(89)](https://www.softwareadvice.com/intranet/communifire-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.35Value for money - 4.80Customer support - 4.33Functionality Pricing Available upon request Get Price Alternative Product [Happeo](https://www.softwareadvice.com/help-desk/happeo-profile/) 4.6 [(38)](https://www.softwareadvice.com/help-desk/happeo-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.52Value for money - 4.65Customer support - 4.42Functionality Pricing Available upon request Get Price ## AnswerHub Pricing and Plans Starting price: $25,000.00 per month Free Trial Free Version Basic $25,000.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## AnswerHub Features - Popular features found in Collaboration Access Controls/Permissions Alerts/Notifications Calendar Management Collaboration Tools Discussions/Forums Document Management @mentions Screen Sharing Secure Data Storage Task Management Video Conferencing - More features of AnswerHub Activity Dashboard API Brainstorming Catalog Management Chat/Messaging Commenting/Notes Communication Management Content Management Customizable Branding Decision Support Email Management Engagement Tracking File Sharing Filtering Full Text Search Gamification Group Management Ideation Knowledge Base Management Member Directory Membership Management Mobile Access Moderation Online Forums Real-Time Notifications Remote Access/Control Rich Text Editor Search/Filter Self Service Portal Single Sign On Status Tracking Surveys & Feedback Tagging Text Editing Third-Party Integrations User Management ## AnswerHub Integrations Slack Integration rated undefined from -1 review Jira Integration rated undefined from -1 review ## AnswerHub User Reviews ## AnswerHub customer ratings - Overall rating: 4.2/5 - Total reviews: 34 ### Rating distribution - 5 stars: 13 reviews (38%) - 4 stars: 15 reviews (44%) - 3 stars: 5 reviews (15%) - 2 stars: 1 reviews (3%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 4.0/5 - Customer support: 4.3/5 - Functionality: 3.8/5 --- Have you used AnswerHub and would like to share your experience with others? ### Overall a nice experience, a few hurdles here and there, but continues to improve. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. No special benefits. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Functionality and features of the site are nice, the site layout is well done also, overall pleased with the product. #### Cons The reporting functionality is the greatest weak point of this software and needs some much needed love and attention. --- ### Intuitive user interface with great features that enhance collaboration. - Overall rating: 5/5 - Reviewer: Sylwia G. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. * Built a robust community where users could engage in Q&A and regularly contribute quality content. * Rewarded user contributions and encourage active participation with reputation points. * Delivered a valuable user experience through a wider range of functionality. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Gamification elements like badges, reputation points. An ability to control permission based on a reputation score as a kind of gratification for active users. Expertise features improve recognition! "Ask an Experts" helps to ping experts, same time you can define your expertise manually but also automatically by system to become an expert for a specific topic. #### Cons Analytics functionality that it is built-in. It is not fully reliable. The product is still being continuously improved so there some features still missing. --- ### Internal Use ; Knowledge Base ; Hard to build a community - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are trying to put in place a knowledge base internally. This software enable us to do so and to optimize our way of interacting with it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros It allows a lot of possibilities, the support team is easy to reach and helpful, The principle of the Accepted Answer is very useful. #### Cons There is some customization works that are hard to made on our own and that complexify the daily use. The "Idea's" are not yet well implemented. --- ### From users point of view, experience is great and solution is easy to use - Overall rating: 4/5 - Reviewer: David M. - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Intuitive for end-users and pretty simple to use. We like the built-in rewarding system as it encourages users to use AnswerHub more frequently. UI is minimalistic and not cluttered with a lot of gadgets from the start. #### Cons Administration interface is totally different from the overall product look, some options are hard to locate or in places I wouldn't expect them. Some minor problems with search (queries don't always return what I'm looking for and I'm using exact words from the question). Can't override global notifications properties for all users but have to click through each one of them (I can do it for new users but not existing ones). Administrating privileges is quite complex and confusing at times until you figure out all the specifics (group-level, global, role permissions, ...). Can't get any logs out of cloud server except with help from AnswerHub - would be great if we could look at logs directly through administration (recent SSO problems). Minor bugs with shortcuts on Markdown editor which collide with shortcuts on our Slovenian keyboards. Advanced Analytics could be more user-friendly. --- ### AH user for ~6 years. Product is well featured and easy-to-use for end users, moderators and admins. - Overall rating: 4/5 - Reviewer: Philip J. - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Offers a feature often requested by our employees and customers, and does it in a way that is intuitive, quick and useful. The pricing is also reasonable for what our company needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It offers a strong set of capabilities at a reasonable price, and the company is good about responding to and addressing issues and questions with the product itself. I appreciate the extensibility of AH, and am glad to see improvements come to the product over time. From an end-user perspective, it takes very little time to learn how to work with the system, and the gamification engine does help keep some users engaged. The Q&A style of discussion offered by AH is also often a very strong selling point, both for customer end users but even within our company itself. #### Cons The company's professional services has struggled to be as effective partner with us as we need, causing delays to much needed functionality. Part of the issue is what I see as growing pains for the company, trying to grow it's customer-base while attempting, and not always delivering on the responsiveness they used to have. The tool's current reporting and analytics is somewhat rudimentary, and although I hear they are working on improvements, I'm still waiting. --- ### Easy and fast tool to use as a Q&A site - Overall rating: 5/5 - Reviewer: Sylwia G. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: February 2016 - Review source details: This review was submitted organically. No incentive was offered It is a tool that offers more than just a question and answer model; it allows you to create an interactive Q&A community. Users earn points and badges for useful participation while providing relevant answers to the community's questions. At the same time, users build up their own reputation as an expert in a defined area. You can also share your ideas to ensure that good ideas aren't overlooked. The AnswerHub is another way to share knowledge among employees, partners and customers and is a great solution for reducing barriers between people, departments and companies. While posting questions, answers, comments or ideas, together we create an enormous, well-organized base. Pros - Powerful for building the knowledge base based on questions/answers - A great channel for less official customer support: it enables to provide tips, suggestions or incomplete answers which are sometimes good enough for the customer's need rather to create a ticket in the support system. - Spaces, topics, questions and ideas can be clearly organized and managed - A user contribution is well tracked, reputation is clearly visible - The reputation gamification is cute. - The related questions feature is really useful - Topic list is useful, if people tag questions appropriately. Also useful in finding out the experts in certain areas and questions in that area. - The team is eager to improve the tool by adding new features. Cons - Unfriendly admin console - A large range of roles (permissions) for specific actions on the site might be overwhelming at first #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### It had served our Q&A forum needs - Overall rating: 5/5 - Reviewer: vijay k. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Not many hiccups. It serves the purpose of Q&A community. It has easy to use UI. Fast and responsive and reliable. #### Cons Search is something that needs to be improved. Admin panel also needs some improvements. Not many updates and feature releases. --- ### AnswerHub is a great software for businesses looking to collaborate - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I enjoy the ease of use that AnswerHub provides and how AnswerHub makes collaborating much easier #### Cons I dislike the actual format that the software is put in. It feels a bit off to me and I think a redesign is needed --- ### Everything you need for teams sharing information - Overall rating: 5/5 - Reviewer: Jelle D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AnswerHub was very easy to setup, it also has a easy to use UI which made it easy for my team to work with the software. I've used AnswerHub for months and haven't experienced any bugs. #### Cons I can't think of anything that I didn't like about AnswerHub. Their customer service helped me with everything I needed. --- ### We've been using AnswerHub for 4 years and right from the beginning the community started to form. - Overall rating: 5/5 - Reviewer: Ümit B. - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is very easy to use as an administrator and for users it is very intuitive so users can figure out what to do by themselves. #### Cons We need detailed usage stats and this area is the part where AnswerHub should improve most. There is an included analytics but in this age of detailed analytics it is unfortunately outdated. --- Showing 1 - 10 of 34 Reviews Load More Reviews ## Other Top Recommended Collaboration Software [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3042) Recently recommended **37** times [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3559) Recently recommended **31** times [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (333) Recently recommended **16** times [Autodesk Forma](https://www.softwareadvice.com/construction/autodesk-construction-cloud-profile/) **4.3** (2212) Recently recommended **11** times Stuck Between Options? Our experts can help you compare AnswerHub with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice