This Case Merge app works better than any of the other case merge apps, which are all really quite terrible. This one also does not work fully for us, as the delete function doesn't work.

The best part is that their development team also customizes the tool as per your requirement. We are very happy with this tool so far.

The best part of Astrea's Case Merge software is that it works relatively seamlessly.

I gave this feedback to Astrea and they released a new version that does a proper merge, which is fantastic. For a free to use app, I this is one of the best add ons to anyone using Email to Case.

Business users also liked it. Customer Support was great.

It is great to work with this tool and their team.

Their integration into Salesforce meant that we could utilize them from the backend in a way that made it easy to use for users, and their documentation was also top notch.

I like using this software because it is easy to use and works perfectly.

When selecting cases to merge and the master, the horizontal scroll bar gets in the way and makes it difficult to click a checkbox or radio button.

The customer support response is really good, they guided through the installation process pretty well.

In short, while the boost to productivity may be comparatively minor, we find ourselves impressed with the execution of the concept in general.

We liked its ability to parent and de-duplicate and merge.

Easy to install and configure. Great value for my customers.

Till now I feel good and comfortable for my team to use case merge and it's the best app for our business requirements.

Excellent customer support. Excellent training/wiki support.

The integrated solutions. HubSpot can be easily integrated with so many other Apps and solutions that ease automation and help small bur savvy teams like ours to grow and optimize operations.

I like being able to look back at all past contact with a client and easily look up relevant contact details. The system is easy to use and offers a nice quick value in managing client relations.

Perhaps the greatest advantage from an administrative standpoint is the ability to automatically create tasks with workflows and see that they get done in a timely manner.

Like mentioned above I would enjoying seeing a simpler version of the tool that gives growing teams the tools they need. Something between the Sales Pro and the free sales tools.

All our sales pipelines are on Hubspot. It's really good because we can connect with Hubspot CRM and automate most of our process.

What really makes HubSpot standout is their community and excellent support. They are looking to help your business grow by creating excellent content and developing a true inbound community.

The Sales Hub is fantastic for early teams and startups.

I don't actually have a lot of negative things to say about this.

If you need extra functionality for marketing and service tasks you will need to pay additionally for other hubs.

The information it shares and being allowed to downloading with no cost is the most I like.

It's a great customer experience which is well worth the money if you can afford it.

Easy to use, shortest deployment and powerful results.

Ease of use and great interface and how it integrates with other software i.e. Freshbooks.

It is good as companies are starting out and salespeople are getting comfortable.

Best Free Sales Tracking for Small Businesses.

No true inbox, unless you're using their service hub product, which we don't because we have intercom. Terrible integration with intercom, sad because we use both.

When I took on a role in sales I needed to learn about the new software, I was happy I learned quickly and was able to navigate easily through the different features.

Ease of use, integration with setting up appoints, integration with my daily calendar, emailing sales prospects.

I have saved substantial time, money & resources by using HubSpot Sales Hub. It works seamlessly with marketing hub and automation.

Multiple pricing tiers, including free. Great for experienced and new salespeople, as well as marketers.

It has a great integration with Intercom which is the program that we use to do our customer support and answer customers questions.

If you're missing a contact for a company, things can get messy. They also do a lot of updates which causes the site to crash a lot.

The simplicity for the end-user and great integration with the marketing data.

Not invoicing any one right now. It been over 4 months with NO INCOME.

This software is full of great ideas and teaching that can be very important for marketing and how to promote the products we are trying to sell.

I love being able to get a quick view into the actions of our sales team.

Access to extremely powerful tools that are completely reshaping our company.

Indian Rupee

Merge duplicate cases with Astrea Case Merge, a Salesforce native lighting component which supports a point and click interface that is simple and easy to use. This component helps administrators merge duplicate cases within the parent case and keeps track of case communication such as comments, files, email messages and attachments. In order to use the component administrators will need to select specific criteria such as contact, subject, priority, origin and created date range. In order for this component to function properly you must enable ‘My Domain’ in the Salesforce Org. In addition users have the option to delete merged cases along with their related records upon merging. This component is offered free of charge. If additional features are needed you must reach out to the vendor. 

LongDescription

Support Ticket Management

Customer Database

Call Center Management

Performance Metrics

Workflow Management

Alerts/Escalation

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Astrea Case Merge

Webinars

Documentation

US Dollar

Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams. Optimize your sales process with HubSpot CRM. Achieve total visibility with sales analytics and reporting. Streamline your outreach with sales engagement tools. Close more deals faster with configure-price-quote (CPQ) functionality. Sales Hub is built on the HubSpot Growth Platform, where you can bring your customer data, tools, and teams together in one central system of record. You can connect the tools you use with Sales Hub with over 500 apps in the HubSpot App Marketplace, APIs, and solutions partners.


Sales Hub is made for growing teams and offers four editions to help those looking to get started or who are growing rapidly. Get started with Sales Hub Free, Sales Hub Starter, Sales Hub Professional, or Sales Hub Enterprise. You shouldn’t have to outgrow your CRM -- HubSpot has got you covered every step of the way.



Meeting Management

Customizable Reports

Document Storage

Proposal Generation

Activity Tracking

Sales Pipeline Management

Referral Tracking

Pipeline Management

Call Management

Email Templates

Contact Management

Opportunity Management

Lead Management

Email Marketing

Territory Management

Click Tracking

Real-Time Notifications

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Sales Automation

Chat/Messaging

Customizable Templates

Calendar Sync

Interaction Tracking

Reporting/Analytics

Contact Database

Prioritization

Campaign Analytics

Lead Qualification

Client Management

Pipeline Reports

Third-Party Integrations

Appointment Scheduling

Task Management

Live Chat

Sales Forecasting

Document Management

Prospecting Tools

Search/Filter

Lead Scoring

For Startups

Content Delivery

Sales Activity Management

For Sales Teams/Organizations

Forecasting

Lead Capture

Customer Segmentation

Calendar Management

Customizable Fields

Data Import/Export

Email Tracking

Lead Generation

Sales Reports

Real-Time Data

Channel Management

Email Management

Field Sales Management

Real Time Reporting

Commission Management

Drag & Drop

Campaign Management

For Small Businesses

Content Management

Response Management

Inbox Management

AI/Machine Learning

Deal Management

Solaris

Web browser (OS agnostic)

Windows 8

Windows 10

HubSpot Sales Hub is free to get started and will grow with you.
Sales Hub Starter starts at $20 per user / per month.
Sales Hub Professional starts at $100 per user / per month.
Sales Hub Enterprise starts at $150 per user / per month.


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