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BoomTown vs Flexie CRM

BoomTown vs Flexie CRM

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Overall Rating
4.5 (236)
4.7 (30)
Ease-of-Use
4.4 / 5
3.8 / 5
Value for Money
4.2 / 5
4.8 / 5
Customer Support
4.5 / 5
4.8 / 5
Functionality
4.4 / 5
4.8 / 5
Last Review Written
May 8, 2024
January 27, 2022
Pros/Cons
  • Pros

  • Plenty of good usage as a CRM and the automated emailing works like a charm after it set up.
  • It helps to effectively generate and manage leads,track them and follow up effectively till they are converted.
  • I like the included free service of having a concierge who does all of the pre qualifying for me so I can focus on other important tasks.
  • Cons

  • Adding a new lead (fake # or no #). Landline numbers (why not call? Just pass along to agent?).
  • When you have Leads such as gaye boi, i mean really. Bad phone numbers and emails.
  • I think it takes a long time to hear back from someone regarding any problems or issues a user can have at times.
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  • Pros

  • Flexie is a fantastic, feature-rich business management solution. It is amazing to me how much this "CRM" can do.
  • Driven by a very innovative team they do not only have a fantastic and super reactive customer support, they also build new features and adaptions as needed.
  • Robust features to do automation as complex as you want. Great support agents that reply promptly and friendly, making sure your question is answered and problem is fixed.
  • Cons

  • The inability to customize the layout of the pages.
  • The only negative note is that sometimes it turns out to be a bit too complicated to use, especially for a purely business user.
  • There is no really anything I don't like about flexie besides the fact that sometimes i can't sleep because everytime I think about more things that can be done with it.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2021

Advisor Recommendations

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3 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos