# BrandWide Software Reviews, Demo & Pricing - 2026 > Review of BrandWide Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/brandwide-profile --- [Home](https://www.softwareadvice.com/) / [Franchise Management Software](https://www.softwareadvice.com/franchise-management/) / BrandWide Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # BrandWide 2026: Benefits, Features & Pricing Wondering if BrandWide is right for your organization? Our Franchise Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview BrandWide 5.0 [(27)](https://www.softwareadvice.com/crm/brandwide-profile/#reviews) Pricing Pricing available upon request ### About BrandWide BrandWide is the emerging leader in all-in-one franchise management designed to help franchisors grow, streamline operations, and support franchisees at scale. Manage the full franchise lifecycle in one system, including franchise development, onboarding, training, royalty management, compliance tracking, and day-to-day operations. Use AI-powered sales outreach to recruit franchisees, streamline onboarding with checklists and project tracking, and deliver training through built-in LMS. Manage your entire network from a central AI-powered hub, improve compliance, simplify audits, and automate complex royalty scenarios to ensure accurate, on-time payments. BrandWide also gives franchisees a complete business-in-a-box with local marketing, CRM, and operational tools to help them perform at their best. With web and mobile access, API integration, and dedicated 24/7 support, BrandWide helps franchisors scale with confidence. Wondering if BrandWide is right for your organization? Our Franchise Management Software selection experts can help you in 15 minutes or less. ## BrandWide User Interface ## Popular BrandWide Alternatives Main Product BrandWide 5.0 [(27)](https://www.softwareadvice.com/crm/brandwide-profile/#reviews) Ratings Breakdown - 4.89Ease of use - 5.0Value for money - 5.0Customer support - 4.89Functionality Pricing Available upon request Get Price Alternative Product [FranConnect](https://www.softwareadvice.com/crm/franconnect-profile/) 4.3 [(209)](https://www.softwareadvice.com/crm/franconnect-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.22Value for money - 4.55Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [Thryv](https://www.softwareadvice.com/crm/thryv-profile/) 4.2 [(530)](https://www.softwareadvice.com/crm/thryv-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 4.04Value for money - 4.25Customer support - 4.12Functionality Pricing Starting at $244.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6059)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.28Value for money - 4.43Customer support - 4.45Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Flowlu](https://www.softwareadvice.com/project-management/flowlu-profile/) 4.8 [(387)](https://www.softwareadvice.com/project-management/flowlu-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.85Value for money - 4.69Customer support - 4.68Functionality Pricing Starting at $9.00 per month Get Price ## BrandWide Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BrandWide Features - Popular features found in Franchise Management Audit Management Billing & Invoicing CRM Employee Management Financial Management Franchise Intranet Inventory Management Job Scheduling Point of Sale (POS) Sales Activity Management Website Management - More features of BrandWide A/B Testing Access Controls/Permissions Activity Dashboard Activity/News Feed Activity Tracking AI Copilot Alerts/Escalation Alerts/Notifications API Appointment Scheduling Approval Process Control Assessment Management Assignment Management Asynchronous Learning Audit Planning Audit Trail Authentication Automatic Backup Automatic Re-ordering Autoresponders Blended Learning Brainstorming Brand Management Built-in Course Authoring Built-in LMS Calendar Management Call Logging Campaign Analytics Campaign Management Campaign Scheduling CAN-SPAM Compliance Certification & Licensing Chat/Messaging Click Tracking Client Portal Collaboration Tools Commenting/Notes Commission Management Communication Management Compliance Management Compliance Tracking Construction Tracker Contact Management Content Library Content Management Corporate/Business Corrective and Preventive Actions (CAPA) Course Management Course Tracking Credit Card Processing Customer Database Customer Journey Mapping Customer Segmentation Customer Surveys Customizable Branding Customizable CTAs Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Import/Export Data Security Data Synchronization Data Visualization Discussions/Forums Document Management Document Storage Drag & Drop Drip Campaigns Dynamic Content Electronic Signature Email Campaign Management Email Management Email Marketing Email Sequences Email Templates Email Tracking Encryption Engagement Tracking Enrollment Confirmation Event Triggered Actions Extended Enterprise Learning Feedback Management File Management File Sharing File Transfer Forecasting For Field Service Forms Management Franchise Operations Management Gamification Gantt/Timeline View GDPR Compliance Generative AI Goal Setting/Tracking Gradebook HTML Editor Image Library Incident Management Inspection Management Interaction Tracking Interactive Content Issue Management Kanban Board Key Performance Indicators Knowledge Base Management Landing Pages/Web Forms Lead Capture Leaderboards Lead Generation Lead Management Lead Qualification Lead Scoring Learner Portal Learning Management Learning Paths/Tracks List Management Marketing Automation Marketing Management @mentions Messaging Milestone Tracking Mobile Access Mobile App Mobile Learning Mobile Optimization Multi-Channel Communication Multi-Channel Marketing Multi-Language Multi-Location Multiple Projects Newsletter Management Offline Access Onboarding Online Store Performance Metrics Personalization Personalization and Recommendation Policy Management Predictive Analytics Preview Functionality Prioritization Product Catalog Product Recommendations Progress Reports Progress Tracking Project Management Project Planning/Scheduling Prospecting Tools Quotes/Estimates Real-Time Analytics Real-Time Data Real Time Editing Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real Time Synchronization Recurring Tasks Referral Tracking Reminders Reporting/Analytics Reporting/Project Tracking Reporting & Statistics Resource Management Revenue Management Risk Analysis Risk Assessment ROI Tracking Role-Based Permissions Royalty Management Sales Forecasting Sales Pipeline Management Sales Reports SCORM Compliance Screen Sharing Search/Filter Secure Data Storage Segmentation Self-paced Learning Single Sign On Skills Assessment SSL Security Status Tracking Subscriber Management Support Ticket Management Surveys & Feedback Synchronous Learning Tagging Task Management Task Progress Tracking ## BrandWide Integrations Docusign Integration rated undefined from -1 review Eventbrite Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review See all 23 integrations ## BrandWide User Reviews Overall Rating 5.0 Ratings Breakdown 5 96% 4 4% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 5.0 Customer support 5.0 Functionality 4.9 Have you used BrandWide and would like to share your experience with others? Curt M. Verified reviewer Real Estate 2-10 employees Used daily for less than 2 years Review source Reviewed August 2025 BrandWide Recommended for CRM Development 5 Overall I am pleased with BrandWide for having taken the time to understand our unique business as part of building a fit for purpose CRM that is interactive, easy to navigate and onboard new staff into all within a cheerful and helpful client relationship. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: BrandWide has built our CRM for our unique purpose and continues to enhance and support our staff with updates and improvements for ease of use and reliability. We looked at several alternatives and found Brandwide to be superior in client support and overall value for our budget. Cons: At times we have had trouble keeping other platforms connected to our CRM including payment platforms though it appears that the connectivity issues usually lie with the other platforms and not BrandWide. In any event, client support when we have a hiccup is fast and results oriented. Read More CG Caleb G. Verified reviewer Food & Beverages 2-10 employees Used daily for less than 6 months Review source Reviewed July 2025 Affordable & Great Support 5 Our Sales Rep was very helpful in finding the right package and getting us the best deal. We were assigned a customer service rep that is extremely helpful in building out and customizing our options to fit our needs... and is also very patient with the thousands of random questions we end up asking on a regular basis. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Scalable solution that is customizable to our business needs with round the clock support. It was also very easy for our franchisees to learn to use for their sales reporting. It is helpful for automating franchisee communication and task management. As we grow we will be able to use it to improve our franchisee's experience and streamline growth. Cons: I don't have any Cons to list at this time. Even though support is in a different time zone than us, this has not been an issue. Reasons for choosing BrandWide Features & Pricing; we were looking for a service that best fit our needs as a Fast Casual dining Franchisor. Read More KB Kim B. Verified reviewer Food & Beverages 11-50 employees Used daily for less than 2 years Review source Reviewed August 2025 Recommended CRM platform! 5 Overall, I have had a positive experience. I believe the value of what you pay for the CRM is worth it. Customer service is great, the features provided are comparable if not better then other CRMs and it is easy to use and figure out things on your own. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customer service at Brand Wide is great. I work with \[sensitive content hidden\] and he is professional, quick to answer and always tries to make the process easier for me. The CRM is easy to use and understand unlike some CRMs I have used in the past. Cons: I wish the reporting was more customizable. However, anytime I need a report built or customized a specific way, \[sensitive content hidden\] looks into it. So far, he has been able to build reports I have requested. Reasons for choosing BrandWide The main reason of why we did not go with Franc Connect is because of the pricing. Otherwise, we loved Fran Connect's CRM functionalities. Reasons for switching to BrandWide The reason why we decided to switch is because Brand Wide is more user friendly. Read More Ethan K. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed March 2026 BrandWide: The Best Franchise CRM 5 10/10, phenomenal team, strong product, lots of different types of workflows and allowed us to award our first 11 franchisees in 6 months! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They're super strong communication, customer tailored support and will always be there when you need them! Cons: Nothing at all honestly. They were there at all times when I needed them. Compliance functionality was pretty cool as well. Read More JS James S. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 6 months Review source Reviewed June 2025 Owner of Daycation for Seniors 5 Working with BrandWide has been a fantastic experience from start to finish. What we liked most was the platform's comprehensive franchise management system — it seamlessly brings together CRM, marketing automation, operations, and performance analytics in one easy-to-use interface. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Their customer support team is exceptional, always responsive and ready to help with onboarding, customization, and training. We also appreciated how flexible and scalable the solution is. Cons: There have not been any cons to BrandWide. The team has been great to work with. We asked for training videos, and they are working on creating them for us. Reasons for switching to BrandWide Salesforce was not easy to build out. Customer service was lacking. Read More TL Troy L. Verified reviewer Management Consulting 11-50 employees Used daily for less than 12 months Review source Reviewed October 2024 Thank you! 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Avik and Manu are both extremely helpful and great to work with. Cons: It is a little difficult to understand the system, but the team is very helpful whenever we get stuck. Reasons for choosing BrandWide Better features for lower price. I liked that we could brand it. Read More SA Seth A. Verified reviewer Sports 2-10 employees Used daily for less than 12 months Review source Reviewed March 2026 Great job! 5 My overall experience with brand wide has been excellent. I’ve really appreciated all of the hard work that my support staff especially a Vic has put in to helping me learn the system. Answer any questions I have an integrate lead capture forms with various marketing agencies and web developers I feel like I have a solid support system and structure for building out the new franchise system. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is very well organized so learning it has been pretty straightforward. It also is very comprehensive so I feel that as we grow as a franchise system will start to use all the different features which is great not to have an additional software we have to use also the support staff on boarding process has been amazing and super helpful. Cons: There’s nothing that stands out as being bad per se although I have not yet used the royalty features yet or the on boarding task features just yet but so far the lead generation and workflow flows for that are great Read More JJ Jen J. Verified reviewer Construction 11-50 employees Used daily for less than 12 months Review source Reviewed March 2026 5\* Service from BrandWide 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Engaging with BrandWide for the development of our CRM system has been a fantastic experience. We would particularly like to extend our gratitude to \[sensitive content hidden\] , whose dedication has been instrumental in the smooth implementation of our system. He has consistently been available, providing invaluable assistance throughout the process. We wholeheartedly offer them a five-star rating and highly recommend their services. Cons: There were no substantive negatives to report during our engagement. On the rare occasions if a minor issue did arise, it was addressed promptly, handled with complete professionalism, and resolved without any disruption to our progress. The consistency and reliability of the support provided left no areas of concern throughout the entire project. Read More Carlos S. Verified reviewer Events Services 2-10 employees Used weekly for less than 2 years Review source Reviewed March 2026 Owner-Member 5 BrandWide delivers great value, adapts with us, and provides exceptional support to our franchisees. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The level of support; namely from Avik Paul; he is exceptional, responsive, reliable, and unmatched. Cons: Mobile app/UI need refinement, but the value is unbeatable and the platform continues to improve.... Reasons for choosing BrandWide Unbeatable value and exceptional support Read More SH Shaun H. Verified reviewer Entertainment 11-50 employees Used daily for less than 2 years Review source Reviewed January 2026 Director of Franchise Sales 5 If you're looking for a great Franchise CRM that's affordable, handles all sales/marketing, and with great support. Brandwide is a great resource and fit. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Value for money. Great support. Easy to use and Marketing was a great feature. User interface was flexible and easy. Cons: Don't really have any cons. It checked all of our boxes and did exactly what we needed it to do. Great overall experience Read More Showing 1 - 10 of 27 Reviews Load More Reviews ## BrandWide Popular Comparisons [FranConnect vs BrandWide](https://www.softwareadvice.com/crm/brandwide-profile/vs/franconnect/)[Thryv vs BrandWide](https://www.softwareadvice.com/crm/brandwide-profile/vs/thryv/) ## Other Top Recommended Franchise Management Software [ServiceTitan](https://www.softwareadvice.com/field-service/servicetitan-profile/) **4.3** (334) Recently recommended **2** times [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) **4.6** (1458) Recently recommended **1** times [Marketing 360](https://www.softwareadvice.com/marketing/marketing-360-profile/) **4.5** (1139) Recently recommended **0** times [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) **4.7** (908) Recently recommended **0** times Stuck Between Options? 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