Brightpearl

Zendesk Sell

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Ratings & Reviews

Overall Rating

4.35 / 5 (120)

4.34 / 5 (119)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

July 2, 2019

January 27, 2020

Pros/Cons

  • Pros

  • They have a live tech department that can answer questions on the spot, by far their best feature. The price is reasonable. Accounting features didn't work for us, but should for most.

  • Multichannel!!!! BP's full Multichannel support is amazing, and it makes using eBay and Amazon super easy

  • Cons

  • Not cheap. but good value to money compared to other solutions. Can be tricky to set up but the team provide full support.

  • The warehousing side is still a little under developed but this is being worked on No real sell through reporting or reports to help you forecast.

  • Pros

  • We love the app and the ease of use. It has been great for tracking sales and tasks associated with closing deals. It's also been great for ensuring collaboration and keeping everyone in the loop.

  • The sales process is great - you'll feel very welcomed. Their follow-up is consistent and they do a great job showcasing the full-featured product.

  • Cons

  • It's a young company so there are some glitches/kinks still being worked out which is understandable

  • - Sometimes too easy to change things that have been set by others - Contact uploading/downloading in .csv files is a bit of a pain at first, but not terrible to get used to.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2019

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

232 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots