Bullhorn ATS & CRM vs ConnectWise Automate

RATING:

4.1

(1065)

Bullhorn ATS & CRM has 1065 reviews and a rating of 4.08 / 5 stars vs ConnectWise Automate which has 127 reviews and a rating of 4.14 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (1065)
4.1 (127)
Ease-of-Use
4 / 5
3.5 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 30, 2024
April 25, 2024
Pros/Cons
  • Pros

  • The idea is great, we love using the ats and call list functionality and are driving this in our business, so far well received.
  • A supplier who cares about the customer - not just to make money, but truly cares about the people, the end users - Inspiring.
  • Cons

  • The flow of the work stream and lack of process is annoying. It's difficult to map to a current customer retention process.
  • You can add more than 1 candidate record more than once which means that there is a data redundancy. This should be avoided at all costs.
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  • Pros

  • Automate is feature rich and great for managing our clients desktops and servers. We love the ability to do patch management with this tool.
  • The remote program is really good. Very simple and quick when a caller has called in.
  • Cons

  • Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.
  • Again, I suspect due to the years of bringing the tools together, Automate seemed to somewhat stall/lag on added features for awhile.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos