Chaport
About Chaport
Awards and Recognition
Chaport Pricing
Free: Free forever with an unlimited number of chats. Pro: $19 (paid annually) or $25 (paid monthly). Unlimited: $75 (paid annually) or $99 (paid monthly).
Starting price:
$19.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Chaport
1 - 5 of 59 Reviews
Sergey
Verified reviewer
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Сovers all needs at the best price
I liked the most the simplicity and the simultaneous power of this product. Chaport has all features that we wanted to have in our early-stage startup, we don't want the live-chat tool to be too complex. An equally important point is the price. in comparison with competitors, it is the best price on the market
CONSThere were some minor issues like rendering in a custom element, we contacted Chaports's support, and they promised to implement this in the next releases.
Reasons for switching to Chaport
Intercom is too complicated and too expensive, we wanted a simpler solution that meets our needs. Chaport fits best
Igor
Marketing and Advertising, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Simple, yet awesome software you must have on your website!
What can I say more than that yesterday we installed the Chaport chat on our website and this morning we got our first lead! What more would one want?
PROSThe things I liked the most is the easy of use, GUI is intuitive and you don't need any training for that. Me and my colleagues use Windows and Android app and it's working flawlessly. You have the ability to customize the look of the chat, sounds, and many more. Installation into WordPress is easy with their plugin. And I must say that their customer support is more than you could wish for!
CONSNone. Everything is as explained on the website.
Reason for choosing Chaport
Functionalities were very well explained, it is clean, yet rich in features, plus it's perfect for growing teams and to try before you buy.
Rachel
Research, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Easy to install and simple to use!
Brilliant so far, I'd especially recommend it to a solo operator like me. Works every bit as well as I'd hoped, and saved me a lot of time having to write the php/html.
PROSEverything so far has been excellent :) Compared to a couple of other options I looked at, Chaport was far simpler to understand, install and customise. From creating an account, it took less than 10 minutes to be up and running. There can't be many other tools that are as easy to use! I'm also very impressed with the ability to tweak the appearance of the pop up, it fits in with my branding perfectly.
CONSThe only thing I would change, is the notification noise - I'd have it louder and longer.
Luis
Education Management, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2018
Simple live chat solution
Chaport is a simple live chat solution which has provided my business with a straightforward way to communicate with potential customers through my website. Although it could be improved in may ways, with more functionalities, I believe it is a great software if you're only looking to offer your website visitors a chance to communicate with you more quickly and easily. Great for new leads.
PROSThe best things about Chaport are: - Really easy set-up - Easy to use - Mobile app to chat with website visitors - Clean backend platform - Customisation of chat - Able to decide when/where to show chat - Improves visitor engagement - Customer support responds promptly
CONSWhat I don't like about Chatport is: - Really limited options - Limited mobile app, not optimised for iPhone X - No option to include knowledgebase as other live chats do - Sometimes the conditional logic fails to work
Vendor Response
Thank you for your feedback, Luis! We'll optimize our mobile app for iPhone X soon. As for the functionality, we're constantly adding new features. At the same time, we want to keep the product as simple as possible because the simplicity is one of our main benefits.
Replied September 2018
Nick
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
The best out there!
A game changer for our business. We now offer chat services to all our customers.
PROSEase of use. flexibility, integrates with all the major platforms!
CONSI don't think there is anything to be honest.
Reasons for switching to Chaport
The chatbot, it's so easy to set up and customise.