Chatwee Social Chat Widget Software

4.22 / 5 (18)

About Chatwee Social Chat Widget


Chatwee is a live chat application for websites designed to add real-time live chat functionality to online communities. It offers mobile-ready social chatbox and HTML-based widget installation for websites to set up a customizable chat interface and connect with customers.

Chatwee supports multiple chat rooms to address diverse community and queries. The private chatting feature allows users to talk in private without maintaining any conversation history. The chat supports sharing of multimedia contents such as images, video, documents, animated gifs and more. Participants can even post clickable links from external sources like websites and blogs.

Chatwee is provisioned using the SaaS model, meaning website owners only need to add an HTML code to add Chatwee to their site. Platform management and upgrades are then handled by Chatwee. It offers free plugins for various CMS sources like WordPress, Joomla, BuddyPress and Wix. The premium features are available on a monthly subscription basis.



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Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of Chatwee Social Chat Widget

Average User Ratings

Overall

4.22 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(10)

4 stars

(6)

3 stars

(0)

2 stars

(0)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-18 of 18 reviews

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September 2018

Aife from The Mix

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2018

Useful for our online community

Pros

We are a UK charity called The Mix. Here at The Mix, we help young people take on any challenges they are facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. We run group chats Sunday-Thursday evenings and have been using Chatwee as our chat software for almost a year.

We’d been looking for a new chat software to move to and came across Chatwee. What we liked about Chatwee is that it had almost all of the features we needed to run our group chats, such as option to create rooms multiple rooms and customise the colour of the chat rooms.

There were a few features we still needed and Chatwee were able to build them for us. Users have the ability to mute each other and moderators can freeze and kick users.

Whenever we come across a bug, these are often fixed quickly within a few days which works perfectly for us as we run our chats most evenings of the week.

Cons

There’s been a few occasions where there's been maintenance work scheduled which we haven't been informed of. This has meant we've had to cancel our group chats because we can't access the software.

In terms of the chat software, there isn’t a notification when someone joins or leaves a room which can be difficult for us as our chats get busy so it’s hard to keep track of who’s in the room. Users can also be active in multiple rooms at once. If they join one room and leave to go to another room, they still remain active in the other room which can be confusing for moderators and other users. There also isn’t an option to add caps the rooms to limit how many people can enter the room. This would be helpful for us as our chats get busy.

September 2018

Pahalavan from Namma Kalvi

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

HIGHLY USEFUL FOR EDUCATION

Pros

We are running a non-profit educational website (NammaKalvi.org) and we came through this product - Chatwee. Still, there are many competitors in this category of chatting product, many more products (good are bad) but for our needs, Chatwee fits the best. We want to include a platform on our website as any visitors to our website (students and teachers) can chat with one another like social media. It is very helpful in asking questions, answering doubts, announcing important news and so on. It has a Facebook login also. It has a support section that we can add our support staffs to answer to our visitors. There is a one-one private chat, group chat, able to create rooms, customize the color and appearance to our needs. Some people telling bad about this, but for our needs, it fits the best in the market. The Chatwee customer care is really appreciatable. The will answer to any questions and doubts. Really one of the best product on the market, when you want the above features. They even reduce the prize based on your needs. Just a wonderful humanity and just try this. If you are like me, you will love it.

Cons

Use for a week. At first, I think it is not worthy but it is much worthy. It has all the functionality an educational website can get. But sometimes it is lagging when loading. Some bugs are there but I think it will be solved soon. I hope Chatwee can add more functality and grow bigger and better.

November 2015

Joel from ViaNoval Group / www.huutomaa.com

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2015

A unique chat experience with Chatwee

Huutomaa.com is a Finnish penny auction site where you can find exciting brand-new auctions at low prices. Huutomaa.com gives you a unique and fun alternative to normal auctions. At the same time Huutomaa.com offers a chat service produced by Chatwee. In chat our customers can chat with each other, share their feelings and take part in thrilling chat based games, draws and quizzes and win different prizes like gift cards or surprise packages from well-known retailers. Chatwee is one of the best group chat services, there is anything like it on the market. It has several great features and wonderful functions such as a basic group chat, private chat, registration for your own chat account, multiple login in styles (including for instance Facebook and Google+), easy moderation system and it's very affordable. You can even chat via your mobile device and share YouTube videos or pictures to other people. What does one of our loyal customer say about Chatwee? "Chatwee look's good, registration and changing profile picture and description text is easy. In addition emoticons are fun and useful when there is no words to describe. In Huutomaa.com I could not think any other chat app than Chatwee that they offer us. Chatwee runs well, there is updates in time to time to keep it working and what I have seen and heard from other Chatwee users there is no complaints." Chatwee's customer support is very friendly and you will get answers quickly. It was also very easy to install chat to your own website. You can also customize your chat theme in a way you prefer. We think Chatwee is a great way to get more customers and offer not only free but also paid services for them. Both Huutomaa.com customers and our chat staff enjoy every time chatting with Chatwee.

September 2018

Eric from Salem Radio Network

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2018

Just What we Needed for our online Viewers

Pros

We tried quite a few chat apps before we found Chatwee, and I’m glad we did! Chatwee solved many of the problems we were having with chatters on our nationally syndicated radio show’s video streaming web page. Our users responded positively to this elegant and easy to use app. Chat offers a boatload of management options from login controls to user management to appearance. And banning trolls is a breeze.
Chatwee support is responsive and personal. They can even offer customization if you have a unique need. Chatwee has become an important part of our online strategy; as we grow, we plan to take Chatwee along with us. A truly great chat app!

Cons

So far, we haven't had a negative experience.

October 2018

Joel Jude from Arcadis

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Functionality

4.0

October 2018

Better than others

Pros

With so many other chatting and video chatting apps that came out, chatwee is still my choice of app since I feel secured and free when I am using it since social media nowadays is too fast when it comes to schisms.

Cons

I have no bad experience with the app so far and hopes nothing will ever be.

November 2018

Marvin Bryan from JG Summit

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

November 2018

Excellent chatting experience

Pros

I have been using it for personal use because unlike messenger and other chatting applications I feel secured with chatwee because lesser user and less trouble of my account or conversations to be hacked.

Cons

Overall, this application is excellent and I can't remember any bad experience about it.

October 2018

Alyssa Michelle from Team Pacific

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

October 2018

Better than chatting experience

Pros

Aside from the chatting or video chatting app that I've been using, Chatwee is so easy to use not just for personal but even in the business set-up.

Cons

So far I don't encounter any issue or problem with it and hopes it retains to be this way forever.

October 2018

Pete Cenon from Axiem Corp

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Good chatting app

Pros

Good and easy to understand feature or interface. It makes communicating and chatting like a piece of cake to do.

Cons

It already offers what it suppose to do but would like to see any upgrade or updates on this app.

November 2017

Rameez from Mount Pleasant Group

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

November 2017

Weechat

Pros

My friend introduced me to this product and I used it for a while and it had all the basic functions that one would need

October 2018

Jason from New trends

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Customer support

3.0

Functionality

5.0

October 2018

Chatting App

Pros

Its nice to connect with my colleagues,friends and family member. This app enables me to communicate to them easily and freely without fear.

Cons

Nothing bad to say about this app but hoping the team to continue to innovate because there's always a room for improvement.

November 2015

John from Black Liquid

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2015

Chatwee - Superb & Essential - Highly Recommend

My team has been a customer of chatwee for about 6 months now. It is easy to use, allows us to engage with the community and each other. It has become an essential part of our support platform, allowing us to quickly respond to the needs of visitors, whilst also providing a social platform for our end users - which they enjoy. At times when I have reached out to support, the quality of service provided has been first class. Chatwee are also open to suggestions, and actively take feedback - not something you find with every chat provider. We moved over to chatwee from a different provider that wasnt meeting our needs. Chatwee is the complete solution for any website of any size or scope. Highly Recommended.

September 2018

Emmanueliza from Suyen Corporation

Company Size: 201-500 employees

Review Source


Ease-of-use

4.0

Functionality

4.0

September 2018

Good Chat Widget

Pros

It is somehow convenient to use and I'll be able to communicate quickly.

Cons

None. Just an upgrade on its features.

August 2017

Ray from HG Publishing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

1.0

Value for money