Complaia

Easily manage the complaint process with Complaia. The toolkit will allow users to collect, analyze and resolve complaints. It comes with multiple features, including an online complaint form that is a fully customizable complaint form placed on users' online stores or other sales channels. Customer portal - Customers have access to a dashboard where they can check all the details of their complaints and can also contact support via the built-in chat. Complaint Calendar & Team Task Planner - users can stay up to date with their most urgent complaints. Plan work for your team. Product Manager - add and manage products that will be automatically linked to incoming complaints. Complaint Analytics - find out which products cause the biggest problem. Measure the financial ...