# Complaints Pro Software Reviews, Demo & Pricing - 2026 > Review of Complaints Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/complaints-pro-profile --- [Home](https://www.softwareadvice.com/) / [Complaint Management Software](https://www.softwareadvice.com/crm/complaint-management-comparison/) / Complaints Pro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Complaints Pro 2026: Benefits, Features & Pricing Wondering if Complaints Pro is right for your organization? Our Complaint Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Complaints Pro 4.5 [(2)](https://www.softwareadvice.com/crm/complaints-pro-profile/#reviews) Pricing Starting at $100.00 per month ### About Complaints Pro Compliants Pro is a cloud-based complaint management platform, which enables businesses to handle customer and quality assurance issues. Using Complaints Pro, organizations can identify the root cause of complaints and access communications including sent/received emails, logged phone calls and SMS from within a unified platform. Managers can collaborate with team members, suppliers and partners to facilitate quick resolution across issues. Complaints Pro is available on monthly subscriptions and support is extended via phone, email and other online measures. Wondering if Complaints Pro is right for your organization? Our Complaint Management Software selection experts can help you in 15 minutes or less. ## Complaints Pro User Interface ## Popular Complaints Pro Alternatives Main Product Complaints Pro 4.5 [(2)](https://www.softwareadvice.com/crm/complaints-pro-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.0Value for money - 5.0Customer support - 4.50Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [MasterControl Quality Excellence](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/) 4.5 [(534)](https://www.softwareadvice.com/manufacturing/mastercontrol-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.16Value for money - 4.48Customer support - 4.20Functionality Pricing Starting at $25000.00 per year Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [HelpDesk](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/) 4.6 [(180)](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.40Value for money - 4.53Customer support - 4.42Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3444)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price ## Complaints Pro Pricing and Plans Starting price: $100.00 per month Free Trial Free Version Basic $100.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Complaints Pro Features - Popular features found in Complaint Management Alerts/Escalation Corrective and Preventive Actions (CAPA) Email Management Feedback Management Interaction Tracking Issue Tracking Live Chat Prioritization Quality Assurance Self Service Portal Support Ticket Management - More features of Complaints Pro Case Management Customer Complaint Tracking Forms Management Routing Social Media Monitoring Survey/Poll Management ## Complaints Pro User Reviews Overall Rating 4.5 Ratings Breakdown 5 50% 4 50% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.0 Customer support 5.0 Functionality 4.5 Have you used Complaints Pro and would like to share your experience with others? VR Verified Reviewer Financial Services 51-200 employees Used weekly for free trial Review source Reviewed February 2019 Great enterprise level complaint mgmt 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: Integrates well with salesforce, easy to train on Cons: the price was a little much but definitely high quality program Read More CK Conrad K. Verified reviewer Used daily for less than 6 months Review source Reviewed July 2018 We needed something to keep track of complaints and Complaints Pro was everything we needed. 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It's very important to us to keep strong relationships with our customers and Complaints Pro helps us very much. It's very easy to be able to put everything into this program for our team to review and look back on at a later time. Cons: As time goes on, I believe Complaints Pro will continue updating their software. Some new updates would be fantastic! Read More Showing 1 - 2 of 2 Reviews ## Other Top Recommended Complaint Management Software [Rock Solid](https://www.softwareadvice.com/crm/rock-solid-profile/) **0.0** (0) Recently recommended **31** times [SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/) **4.3** (245) Recently recommended **22** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **10** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (824) Recently recommended **1** times Stuck Between Options? Our experts can help you compare Complaints Pro with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice