Complaints Pro Software

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About Complaints Pro

Compliants Pro is a cloud-based complaint management platform, which enables businesses to handle customer and quality assurance issues. Using Complaints Pro, organizations can identify the root cause of complaints and access communications including sent/received emails, logged phone calls and SMS from within a unified platform. Managers can collaborate with team members, suppliers and partners to facilitate quick resolution across issues. Complaints Pro is available on monthly subscriptions and support is extended via phone, email and other online measures....

Complaints Pro Pricing

Starter: $100/user/month or $500/month Professional: $100/ user/month and $1500/month Enterprise: $100/user/month and $3000/month

Starting price: 

$100.00 per month

Free trial: 

Available

Free version: 

Not Available

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Complaints Pro User Reviews

OVERALL RATING

Showing 2 reviews

Anonymous

Company size: 51-200 employees

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

February 2019

Great enterprise level complaint mgmt

Pros

Integrates well with salesforce, easy to train on

Cons

the price was a little much but definitely high quality program

Conrad

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2018

We needed something to keep track of complaints and Complaints Pro was everything we needed.

Pros

It's very important to us to keep strong relationships with our customers and Complaints Pro helps us very much. It's very easy to be able to put everything into this program for our team to review and look back on at a later time.

Cons

As time goes on, I believe Complaints Pro will continue updating their software. Some new updates would be fantastic!

Showing 2 reviews