The Raiser's Edge

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Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.97 / 5 (117)

4.24 / 5 (314)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

July 29, 2020

July 21, 2020

Pros/Cons

  • Pros

  • Excellent customer service and excellent lead quality for live transfers. The support is far superior than any other lead service we have tried in the past.

  • software is easy to use - refunds are quick and easy and the recordings come in handy as well. I like that we can see what is gong on in real time and the account manger is super helpful.

  • Cons

  • The lack of pause function for weekends. It is very easy to adjust the leads down for the weekends but we end up just doing them on Monday as we can't pause them altogether.

  • Not many. Sometimes I get duplicate leads, but they do credit me.

  • Pros

  • This is definitely a nice product that does everything that it promises, and helps us keep track of all of our donors.

  • Ease of use, integration with The Raiser's Edge database, easy to access via mobile devices, has a pleasant look and feel to the application. Overall, an excellent product!

  • Cons

  • Raiser's Edge NXT is not quite ready for the DBA to use. It works very well for fundraiser's but lacks some of the features for heavy processing.

  • This product doesn't function at the same high level as the database version, but it certainly doesn't stop it from coming in handy to those who don't often use RE in our organization.

Pricing

Pricing Range

What does it cost?

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Advisor Recommendations & User Awards

FrontRunners

N/A

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Product Demo & Screenshots

Product Demo