For organizations looking to maximize their sales team, increasing productivity, sales and customer outreach, GroupLink Corporation offers ContactWise CRM, a scalable client-based customer relationship management solution. ContactWise CRM includes seamless integration with a company's existing email and calendar infrastructure, as well as in-depth reporting and analytics, all within an intuitive, easy-to-use interface that consistently garners positive end-user feedback.
In addition to team training to ensure the solution is optimally utilized, GroupLink also offers consultations with new clients to tailor the system to the company's unique reporting or tracking needs. It can support SMBs in just about any industry - technology, government agencies, education and more.
In addition to Marketing and Sales Automation, ContactWise CRM also offers Customer Service and Support, Web self-service and more. We really like that the solution can incorporate an organization's existing calendar and email applications directly into ContactWise.This seamless integration allows users to import messages from GroupWise or Outlook directly into the CRM.
In addition to tracking and collating all of this data in its easy-to-navigate database, the reporting module lets users run standard or custom reports with this data, tracking and monitoring critical sales and customer information. ContactWise also offers MobileCRM, while allows team members on the go to access and edit this critical data in the field from their BlackBerry.
ContactWise CRM is an extremely flexible, powerful relationship management and analytics tool for organizations across a variety of industry verticals.