DealerCenter vs Zoho Desk

DealerCenter has 1305 reviews and a rating of 4.87 / 5 vs Zoho Desk which has 1628 reviews and a rating of 4.50 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.87 / 5 (1,305)

4.50 / 5 (1,628)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

5.0 / 5

4.5 / 5

Last Review Written

November 20, 2020

November 25, 2020

Pros/Cons

  • Pros

  • Easy to use and the reps were knowledgeable and Helpful !! I recommend!

  • I love the organization of the dms, especially the reports and dashboards. The mobile app is also great!

  • Cons

  • I like the software, but sometimes there are too many steps in a process!

  • Everything is fine the only thing I would say is that it is a little expensive.

  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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FrontRunners

2020

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux