# DealerPeak CRM Center Software Reviews, Demo & Pricing - 2026 > Review of DealerPeak CRM Center Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/dealerpeak-crm-center-profile --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / DealerPeak CRM Center Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/dealerpeak-crm-center-profile/reviews/) # DealerPeak CRM Center 2026: Benefits, Features & Pricing Wondering if DealerPeak CRM Center is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview DealerPeak CRM Center 4.5 [(11)](https://www.softwareadvice.com/crm/dealerpeak-crm-center-profile/reviews/) Pricing Starting at $995.00 per month ### About DealerPeak CRM Center DealerPeak's mission is to be a trusted partner, dedicated to driving value to our dealers with our extensive suite of innovative automotive retailing software. It offers personal, reliable, and effective support. The platform focuses on adding value to a dealer’s operation with technology through process automation and accountability, and with people through ongoing success coaching and on-site training services. Wondering if DealerPeak CRM Center is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## DealerPeak CRM Center User Interface ## Popular DealerPeak CRM Center Alternatives Main Product DealerPeak CRM Center 4.5 [(11)](https://www.softwareadvice.com/crm/dealerpeak-crm-center-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.64Value for money - 4.55Customer support - 4.45Functionality Pricing Starting at $995.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4462)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(596)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.79Value for money - 4.80Customer support - 4.69Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Ploomes CRM](https://www.softwareadvice.com/product/449937-Ploomes/) 4.9 [(437)](https://www.softwareadvice.com/product/449937-Ploomes/reviews/) Ratings Breakdown - 4.78Ease of use - 4.66Value for money - 4.69Customer support - 4.79Functionality Pricing Starting at $22.00 per month Get Price ## DealerPeak CRM Center Pricing and Plans Starting price: $995.00 per month Free Trial Free Version Basic $995.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## DealerPeak CRM Center Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of DealerPeak CRM Center Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Management Barcode/Ticket Scanning Communication Management Contact Database Contact Management Customer Database Customer History Customizable Fields Customizable Forms Customizable Reports Data Import/Export Document Management Document Storage Email Marketing Email Templates Financing Management For Automotive Dealerships Forms Management Interaction Tracking Inventory Management Inventory Tracking Lead Capture Lead Management Lease Tracking Marketing Automation Mobile Access New Car Dealer Price/Margin Management Real-Time Updates Reminders Reporting & Statistics Sales Floor Management Sales Reports Service Department Stock Management Summary Reports Third-Party Integrations Used Car Dealer Website Integration Website Management ## DealerPeak CRM Center Integrations vAutoStock Integration rated undefined from -1 review VUE DMS Integration rated undefined from -1 review Autosoft DMS Integration rated undefined from -1 review CDK Global Integration rated undefined from -1 review Dealertrack DMS Integration rated undefined from -1 review ## DealerPeak CRM Center User Reviews Overall Rating 4.5 Ratings Breakdown 5 82% 4 9% 3 0% 2 0% 1 9% Secondary Ratings Ease of Use 4.6 Value for money 4.6 Customer support 4.5 Functionality 4.5 Martin P. Verified reviewer Automotive 11-50 employees Used daily for more than 2 years Review source Reviewed August 2021 Great Tech Service! 5 Who to spend money with in advertising.....easy to see results Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to navigate menu for all involved with daily Cons: Been pretty solid for us. Hard to find faults Vendor Response Martin, thanks for the feedback and we are always willing to serve our clients Replied September 2021 Read More PW Paul W. Verified reviewer Automotive 51-200 employees Used daily for more than 2 years Review source Reviewed July 2021 Woody's review 5 follow up and contacting the customer's more frequently plus the auto pilots are customizable. Also during the pandemic being able to send weekly email campaign's to our customer base has been priceless Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: definitely the texting features and the product is not only easy to use but easy to train new employees as well on it Cons: it duplicates overdue tasks over and over Reasons for choosing DealerPeak CRM Center price, service, ease of use Reasons for switching to DealerPeak CRM Center we liked the Dealerpeak program better and ease of use Vendor Response Thanks, Paul, we are extremely grateful for the review Replied July 2021 Read More AF Allison F. Verified reviewer Automotive 51-200 employees Used daily for less than 2 years Review source Reviewed March 2019 Horrible Support & Behind The Time 1 We cancelled with DealerPeak and the whole process was enough to give this negative review and tell EVERYONE we know in the industry to steer clear of this software, especially when there are so many better options out there with a similar price tag, not to mention, less headaches! Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 1 Functionality Pros: The dashboard is easy to navigate and most employees can learn the back end fairly quickly. Cons: The CRM is not innovative with its templates, reporting, mobile app and much more. It seems the software has not changed much, if at all in many years, making them low on the totem pole for the most technologically advanced CRM software. Not to mention the support and account managers are terrible. They are not helpful and make simple tasks a hassle and try to get as much money out of you as possible to get it done. Read More Ml Matthew l. Verified reviewer Automotive 11-50 employees Used daily for less than 12 months Review source Reviewed July 2021 Lustine CDJR General Manager Review 5 Experience has been great. Training has been solid. Responsiveness stellar. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The ability to text sms. from the App and desktop, as well as send videos through the APP provides a great advantage for the time being. Cons: The software is great. I would like the ability to record one video I can send to customers I designate vs. having to record a new video for every customer every time. Reasons for switching to DealerPeak CRM Center So we could better manage our internet leads and send videos to our customers. Vendor Response Matthew we appreciate the feedback Replied September 2021 Read More AJ Amber J. Verified reviewer Automotive 501-1000 employees Used daily for more than 2 years Review source Reviewed July 2021 Love it! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: EASY TO USE AND SUPPORT TEAM IS AMAZING! Cons: There is a lot to learn at first, but once you get the hang of it; it is really easy! Vendor Response Amber, we appreciate the feedback Replied September 2021 Read More VR Verified Reviewer Used daily for more than 2 years Review source Reviewed June 2018 Great Product 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 7 years of partnership... They get the business... Their complete website crm decking automation and reporting is on a entreprize platform allows for multi roof cross selling under one customer profile... Awesome product Cons: The service product need a little work. I would love it to follow the Repair Order through the work flow and automatically update status Read More HM Hillary M. Verified reviewer Automotive 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2021 Great Software Great Support Team 5 Best experience I have ever had with a CRM. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is user friendly, has tons of valuable information and the support team is always more than happy to help! Cons: There is not a thing I can think of in regards to this software that I would consider a con. Vendor Response Hillary, thank you for your feedback, we always appreciate input from our valued dealers. Replied September 2021 Read More BR Beth R. Verified reviewer Automotive 501-1000 employees Used daily for more than 2 years Review source Reviewed July 2021 Dealerpeak is the BEST 5 We have had a great experience with DealerPeak. The Software is advanced and easy to use and the team has always been wonderful to us! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the ease of use of the product. Its easy to train on, and its also easy to navigate! Cons: There is nothing that I like least. I like the entire software Reasons for choosing DealerPeak CRM Center Better to use and easy to use! The overall look of it was better as well Vendor Response Thanks, Beth, we are extremely grateful for the review Replied July 2021 Read More TH Travis H. Verified reviewer Automotive 51-200 employees Used daily for more than 2 years Review source Reviewed July 2021 Bleecker Automotive Group 5 We have seen a great uptick in customer retention and satisfaction since we have used this software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software from the beginning has been such a value. Their customer service and training has always been there for us and everyone is assessable. Cons: Nothing we didn’t like about DealerPeak. Vendor Response Travis, we appreciate the feedback Replied September 2021 Read More ms mckenzie s. Verified reviewer Automotive 2-10 employees Used daily for less than 12 months Review source Reviewed September 2021 footh auto sales review 4 Over all experience is great. I do not know if we would sign on again, due to how small our dealership is. It is just myself, a finance manager , and a salesman. It is only the salesman and myself using this system. Dealerpeak has been super super helpful with keep tabs on customers and employee. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: I love being able to track and record all calls. I also really like the Dealerpeak support team. Always quick to respond. Especially \[SENSITIVE CONTENT\] He was very helpful and always checked in to make sure we do not need anything Cons: I wish the program was simplified more. I wish there was not multiple options to do one thing. Vendor Response McKenzie, thank you for your review and valued input. We take note of every item good and not. We will take your suggestions to the team and see what can be done in the near future. Replied September 2021 Read More Showing 1 - 10 of 11 Reviews [See All Reviews](https://www.softwareadvice.com/crm/dealerpeak-crm-center-profile/reviews/) ## Other Top Recommended CRM Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18785) Recently recommended **143** times [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (243) Recently recommended **138** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (501) Recently recommended **95** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **80** times Stuck Between Options? Our experts can help you compare DealerPeak CRM Center with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice