DealerPeak CRM Center
About DealerPeak CRM Center
DealerPeak CRM Center Pricing
Starting price:
$995.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for DealerPeak CRM Center
1 - 5 of 11 Reviews
Martin
Verified reviewer
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great Tech Service!
Who to spend money with in advertising.....easy to see results
PROSEasy to navigate menu for all involved with daily
CONSBeen pretty solid for us. Hard to find faults
Vendor Response
Martin, thanks for the feedback and we are always willing to serve our clients
Replied September 2021
Paul
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Woody's review
follow up and contacting the customer's more frequently plus the auto pilots are customizable. Also during the pandemic being able to send weekly email campaign's to our customer base has been priceless
PROSdefinitely the texting features and the product is not only easy to use but easy to train new employees as well on it
CONSit duplicates overdue tasks over and over
Reason for choosing DealerPeak CRM Center
price, service, ease of use
Reasons for switching to DealerPeak CRM Center
we liked the Dealerpeak program better and ease of use
Vendor Response
Thanks, Paul, we are extremely grateful for the review
Replied July 2021
Allison
Verified reviewer
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2019
Horrible Support & Behind The Time
We cancelled with DealerPeak and the whole process was enough to give this negative review and tell EVERYONE we know in the industry to steer clear of this software, especially when there are so many better options out there with a similar price tag, not to mention, less headaches!
PROSThe dashboard is easy to navigate and most employees can learn the back end fairly quickly.
CONSThe CRM is not innovative with its templates, reporting, mobile app and much more. It seems the software has not changed much, if at all in many years, making them low on the totem pole for the most technologically advanced CRM software. Not to mention the support and account managers are terrible. They are not helpful and make simple tasks a hassle and try to get as much money out of you as possible to get it done.
Matthew
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2021
Lustine CDJR General Manager Review
Experience has been great. Training has been solid. Responsiveness stellar.
PROSThe ability to text sms. from the App and desktop, as well as send videos through the APP provides a great advantage for the time being.
CONSThe software is great. I would like the ability to record one video I can send to customers I designate vs. having to record a new video for every customer every time.
Reasons for switching to DealerPeak CRM Center
So we could better manage our internet leads and send videos to our customers.
Vendor Response
Matthew we appreciate the feedback
Replied September 2021
Amber
Automotive, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Love it!
EASY TO USE AND SUPPORT TEAM IS AMAZING!
CONSThere is a lot to learn at first, but once you get the hang of it; it is really easy!
Vendor Response
Amber, we appreciate the feedback
Replied September 2021