Delighted
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Overview
About Delighted
Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises gather and analyze customer feedback by conducting surveys across multiple platforms. Users can evaluate customer satisfaction through Net Promoter Score (NPS), CSAT score, 5-star ratings, smileys and emoji reactions.
Enable teams at every journey stage - from sales through support - to gather feedback via email, website, SMS text, in-app, and in-person kiosk. URL link surveys can be used in email signatures, chats, social media or printed materials. Schedule surveys and ensure verified delivery using DKIM, SPF and DMARC authentication methods.
Customers receive custom thank you messages after submission with next steps to close the loop. Real-ti...
Delighted Pricing
BILLED YEARLY Free = $0 per month Surveys Starter = $17 per month Premium = $224 per month Premium Plus = $449 per month Enterprise = Contact for pricing BILLED YEARLY: Free = $0 per month Premium = $224 per month Premium Plus = $449 per month Enterprise = Contact for pricing
Starting price:
$224.00 per month
Free trial:
Not Available
Free version:
Available
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