Dynamics 365
What is Dynamics 365?
Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on Sales, Field Service, Customer Service complete with strong integrations with Microsoft’s other Office 365 offerings like Teams, Outlook, Excel & Word. The Microsoft Dynamics 365 ecosystem has offerings ranging from lead and opportunity management, marketing, field service, IOT, customer service, mixed reality and project service...
How much doesDynamics 365 Cost?
Price starts from $50.00 per monthCustomer Insights: From $1500 Per tenant/month Customer Voice: From $200 per tenant/month Sales Professional: $65 per user/month Sales Enter... read more
Free trial: available
Free version: unavailable
What Features does Dynamics 365 offer?What Features doesDynamics 365 offer?
Top Dynamics 365 features and user ratings for each are:
4.8
(4)
4.6
(10)
4.5
(33)
4.2
(11)
4.3
(27)
4.7
(20)
4.6
(21)
4.5
(13)
4.4
(9)
5.0
(3)
4.3
(3)
4.2
(41)
4.4
(58)
4.2
(50)
What Deployment Options doesDynamics 365 offer?
Dynamics 365 offers the following deployment options:
Dynamics 365 does not offer:
Most Helpful Reviews for Dynamics 365
1 - 5 of 4,637 Reviews
Bernard
11 - 50 employees
More than 2 years
Reviewed April 2022
Excellent CRM solution for unique uses
OVERALL RATING
Florwin
Verified reviewer
11-50 employees
Information Technology and Services
Less than 12 months
Reviewed December 2022
D365 Crm
OVERALL RATING
EASE OF USE
5.0
FUNCTIONALITY
5.0
I have been using this product for real estate projects and this is highly recommended especially on tracking sales and house units.
CONSThere is none. I can say that this software is good.
Annie
51-200 employees
Telecommunications
More than 2 years
Reviewed February 2023
Positive Dynamics 365 Experience
OVERALL RATING
EASE OF USE
3.0
VALUE FOR MONEY
4.0
CUSTOMER SUPPORT
4.0
FUNCTIONALITY
5.0
Overall, I had a positive experience with Dynamics 365. The platform is powerful and effective, and it integrates with other Microsoft products to make collaboration and data access much easier. However, the cost and complexity of setup can be a barrier for many businesses.
PROSDynamics 365 is an incredibly powerful platform for businesses to manage their operations and customer service. It provides a comprehensive suite of tools to help manage workflows, customer relationships, and more. The integration with other Microsoft products is seamless, making it easy to access data and collaborate with colleagues.
CONSWhile Dynamics 365 is a great tool, it can be challenging to learn and understand. The complexity of setup and customization can be daunting for new users, and the cost of the platform can be prohibitively expensive.
Reasons for switching to Dynamics 365
Dynamics 365 offers a comprehensive suite of tools for businesses to manage their operations and customer service. It is an incredibly powerful platform that is easy to integrate with other Microsoft products. Additionally, Dynamics 365 provides great customer service and support to help businesses get the most out of their platform. Compared to other options, Dynamics 365 stands out with its powerful capabilities and smooth integration.
Sharad
201-500 employees
Luxury Goods & Jewelry
More than 2 years
Reviewed January 2023
Not Worthy for Inventory Managment
OVERALL RATING
EASE OF USE
4.0
VALUE FOR MONEY
3.0
CUSTOMER SUPPORT
3.0
FUNCTIONALITY
3.0
I was using Dynamics 365 when i was In PNG jewellers,we were migrated from Synergic but Ax is not as much as freindly.
PROSNothing there is like Friendly Provision in this software
CONSDeployment take long time in this software,Reports are not getting proper.
Selcuk
11-50 employees
Investment Management
More than 2 years
Reviewed December 2022
An Effective and Comprehensive Financial Solution
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
4.0
FUNCTIONALITY
5.0
Overall, I would recommend Dynamics 365 as a great solution for managing financial transactions. The wide range of features, along with its integration with other Microsoft products, make it an effective and comprehensive solution.
PROSAs a finance professional, I found Dynamics 365 to be an effective and comprehensive solution for managing complex financial transactions. It is user-friendly, with a wide range of customizable features that make it easy to set up and manage. The integration with other Microsoft products, such as Excel and Office, is seamless, making it an ideal solution for any organization.
CONSDespite the many advantages of Dynamics 365, there are some downsides. The cost of the solution can be a bit steep, especially for smaller organizations. Additionally, the complexity of the system can be a bit overwhelming and the learning curve can be quite steep.
Reasons for switching to Dynamics 365
Dynamics 365 stands out from its competitors due to its robust feature set and its integration with other Microsoft products. Additionally, the ability to customize the system to fit your specific needs is a great plus, as it allows you to tailor the solution to your organization. It’s also relatively easy to learn and use, making it a great choice for any organization.
