FixMe.IT vs Shape

RATING:

4.8

(380)

FixMe.IT has 380 reviews and a rating of 4.76 / 5 stars vs Shape which has 41 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (380)
4.8 (41)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 22, 2024
January 22, 2024
Pros/Cons
  • Pros

  • This is helpful for setting up and troubleshooting issues on end points. And it is much cheaper price than competitors.
  • Ease of use for our company and our customers.
  • Cons

  • It is only for Windows-based machines, and there is no iOS or Android Expert client, which would let me administer my clients from my smartphone or tablet.
  • There is a lag when connecting, can take a few moments. Takes a few steps to let in the tech.
Read all user reviews
  • Pros

  • Ease of use, accountability, incredible customer service, and reliability.
  • I worked with the executive to build a custom system and I love it. It’s working out extremely well.
  • Cons

  • I really don't have a lot of bad experience with Shape Software.
  • I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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63 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos