Google Contacts vs Platformax
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.2 / 5
Value for Money
4.7 / 5
4.8 / 5
Customer Support
4.4 / 5
4.6 / 5
Functionality
4.6 / 5
4.6 / 5
Last Review Written
September 7, 2024
October 1, 2018
Pros/Cons
Pros
- Google Contacts became much important for everyone nowadays, it has the brilliant option that everyone can save their contacts by availing this option.
- They have saved my bacon more than once, especially when it comes to switching phones. The quick restore once I sign in to my account is a godsend.
- I love how accesible It is and that it is super easy to use and to explain to others in the work environment.
Cons
- They're never leaving you alone now, and they will be "openly" deceitful about it, but at least you have 971 more people to complain to that about.
- You can't also edit (at least) the name and surname of your contact, so you lost context when you have to change to another page.
- All of this reasoning is why I have not much to report on the negative front in regards to this particular software.
Pros
- Our organization expects to increase revenues by 20% this year just by implementing this tool. We're very excited to see what the future will bring, and we're really happy with our partnership so far.
- The Sales opportunity pipeline was also very useful and allowed me to know exactly where the opportunity was, as well as next steps to move the Sales opportunity forward.
- Contacts are managed better and there is more business opportunity. Our sales team is more managed and follows up on clients, we can see all communication with everybody, it is effective.
Cons
- But at the end of the day, there was always something missing, like reporting, no support for call center sales activities, no integration to 3rd party tools, bad UI &UX and so on.
- Not the easiest to navigate, I had problems setting up my phone. Interface could be more modern styled.
- It is not a on premise solution and there is no off-line option.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
