Google Contacts

RATING:

4.7

(672)

About Google Contacts

Google Contacts is a cloud-based solution that allows enterprises to store and manage contacts in a built-in directory. Professionals can create/import new contacts with details such as mailing address, phone number or directory profile and categorize them using labels. Google Contacts offers integration with Gmail, which helps businesses send emails to specific individuals or multiple groups. The solution enables users to manually merge duplicate contacts, star important profiles and delete or restore phone numbers as per individual requirements. Additionally, managers can utilize the search functionality to retrieve specific information from the directory. Google Contacts enables organizations to print profiles and export contacts in vCard or CSV format. Th...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Google Contacts Pricing

Free trial: 

Available

Free version: 

Available

Google Contacts create/import new contact

Google Contacts Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Google Contacts

1 - 5 of 608 Reviews

Jeffrey

Leisure, Travel & Tourism, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2022

Store and manage contacts effortlessly

User Profile

Sarah

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed May 2021

Not impermeable but at always present

Privacy be damned...I'd rather have my contacts secured, safe in the Google-sphered every SINGLE time I've needed them, wanted them, looked for them, or lost them. They're never leaving you alone now, and they will be "openly" deceitful about it, but at least you have 971 more people to complain to that about!

PROS

Google makes phone switches, losses, steals, or the panic the second you drop your phone on to the hard sidewalk (it's never over the couch) a thing of the past...well at least as far as data backups are concerned. Even when I wasn't prepared to have a phone "die" on me, Google's contacts always *always* have made the switch with me, and usually before me, and usually without my help. It's a huge relief to know my 971 contacts are safely backed up, considering I don't know or remember who half of them are anymore, but at least thanks to the ease and functionality of Google, I can keep those numbers until I want to kick em to the curb *but not literally speaking this time!

CONS

The software is so invasive and shady about their privacy and permissions, they make everything seem up front with their brightly colored and long worded explanations that are 13 layers of inception deep, but getting to ALL the places you need to in order to turn off/change some of the privacy features is a really hidden hiccup.

User Profile

Saqib

Verified reviewer

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Google Contacts - Spectecular Option

I have good experience with Google Contacts because I have faced a problem early that is why this option is excellent for everyone.

PROS

Google Contacts became much important for everyone nowadays, it has the brilliant option that everyone can save their contacts by availing this option. Earlier many people use to worry that if mobile phones are snatched or fallen somewhere so everyone become alone because all saved contact has also gone with the phone. After having Google Contacts I am free from all difficulty which I faced early. Phones can purchased again but contacts makes connection with each other.

CONS

There is no word to dislike it because it has best option to make contacts again in your contact list if you lost your phones or mobiles.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed May 2020

Can't not use it. But I wish they'd make some improvements.

I don't find Google Contacts to be the easiest thing to navigate or do what I want to do (too many clicks to add someone to a group, for instance), but it's aesthetically appealing and gets the job done. I can't get around using it and I have to admit the group function (while clunky) is indispensable for me at this point.

PROS

Obviously it very easily integrates with the whole Google suite, which is great. And I like being able to set up groups to easily send to.

CONS

You can't select WHICH address for someone you want included in a group. So if you know someone from work and personal life and you want a specific address in different groups, you can't do that. It's maddening.

Karen

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed March 2024

Essential to the business

very good - use daily and find it intuitive and flexible

PROS

flexibility and ease of access from multiple devices

CONS

sometimes difficult to purge incorrect contact email address, when deleted it still lingers!