Google Contacts vs Soffront CRM
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.2 / 5
Value for Money
4.7 / 5
4.3 / 5
Customer Support
4.4 / 5
4.5 / 5
Functionality
4.6 / 5
4.1 / 5
Last Review Written
September 7, 2024
June 12, 2024
Pros/Cons
Pros
- Google Contacts became much important for everyone nowadays, it has the brilliant option that everyone can save their contacts by availing this option.
- They have saved my bacon more than once, especially when it comes to switching phones. The quick restore once I sign in to my account is a godsend.
- I love how accesible It is and that it is super easy to use and to explain to others in the work environment.
Cons
- They're never leaving you alone now, and they will be "openly" deceitful about it, but at least you have 971 more people to complain to that about.
- You can't also edit (at least) the name and surname of your contact, so you lost context when you have to change to another page.
- All of this reasoning is why I have not much to report on the negative front in regards to this particular software.
Pros
- Our team has successfully used Soffront for years. They have great features and excellent cust svc.
- Very impressed with the customer service. Very responsive and they work to resolve any issues.
- Good software for small and medium sized business. Pictorial representation is good, can be used in any presentation.
Cons
- Even after a call with them, and being told it definitely would be available on backup, it was lost. Never had such shocking service or experienced such a terrible product in my life.
- Tracking duplicates by email only is an obstacle. In some cases, we do not have emails, even in this day and age.
- Today I opened my CRM system to find that the email newsletter that I've been drafting for 2 days, is just missing.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
