HeyBubble is a cloud-based help desk solution specializing in live chat support. This software is suitable for small and midsize businesses across all industries.
Users can customize their chats to reflect their own branding. They can also group their employees together by department or specialty and route chats to the most appropriate workers. Users can integrate the live chat tool across multiple websites. HeyBubble can also integrate with Facebook fan pages.
On HeyBubble’s dashboard, users can see what pages on their site customers are browsing, along with what language they’re speaking. Users can also set up this software to send automatic alerts to customers after they have spent a certain amount of time on the users’ websites or when they navigate to a particular page.
HeyBubble supports integration with Skype and Jabber, and is available on per agent per month subscription pricing basis.