Inbenta
Inbenta
About Inbenta
Inbenta Pricing
Inbenta is a scalable solution that charges based on the number of sessions or searches that occur o
Starting price:
$4,000.00
Free trial:
Not Available
Free version:
Not Available
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Inbenta User Reviews
OVERALL RATING
Showing 5 reviews
Johan
Woolworths
Verified reviewer
Company size: 10,000+ employees
Industry: Food & Beverages
Time used: More than 2 years
Review Source: Capterra
Reviewed October 2020
Inbenta in the Retail Market
AWESOME experience at all times, with new requests, or with support - Inbenta is always a phone call / email away. With Support within our timezone - we can have face to face support contact
Pros
Integration into our system was seamless, and ease of use - easy to train staff
Cons
We have nothing to report on in this segment - we are truly happy with the product, its business value and the business case was an easy sell.
Reasons for choosing Inbenta
Ease of use, Support and the product has all the current functionality - even BOTS !!!
Response from Inbenta
We really appreciate the time and effort you took to review our products and services Johan. We're happy to know that you're fully satisfied with us!
Replied January 2021
Kei
Application Services Div.
Verified reviewer
Company size: 5,001-10,000 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
Reviewed May 2021
AI chatbot with semantic search engine
Pros
Inbenta AI chatbot responds highly accurate answers to endusers' questions even without pre-training by yourself. Moreover, it has customer portal, 3D avatars, RESTful APIs for integration, and so on.
Cons
simplified customer portal for specific use cases
Brenda
Allegion
Verified reviewer
Company size: 10,000+ employees
Industry: Security and Investigations
Time used: More than 2 years
Review Source: Capterra
Reviewed October 2020
Inbenta Review
Tech Support from Inbenta has been excellent and very responsive to my questions and requests.
Pros
I like the ability to provide user friendly information to our customers on our products via our website at any time of the day or night.
Cons
I am new to administering this tool. Learning the system and understanding how to adjust answers to provide a desired outcome has been a challenge for me.
Reasons for choosing Inbenta
I was not involved with the choosing of this product so unfamiliar with what other options were considered.
Response from Inbenta
Thanks for taking the time to review our products and services Brenda, we really appreciate it! We hope you'll enjoy administering this tool, don't hesitate to contact our support team should you need any help.
Replied January 2021
Charlie
Alphanumeric
Verified reviewer
Company size: 501-1,000 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
Reviewed October 2020
Great product and partnership
Pros
inBenta is always looking for ways to improve their software. They are a great partner to work with and always available to customize based on client requirements.
Cons
Having access support line that is available in multiple time zones globally
Reasons for choosing Inbenta
Functionality, ease of use of technology and flexibility
Response from Inbenta
Thank you for your review Charlie, we really appreciate it!
Replied January 2021