Infoset

RATING:

4.0

(1)
Overview

About Infoset

Infoset is a omnichannel customer service software solutions that helps manage customer service support operations and sales channels. The software offers features such as live chat, email, business phones, call center and social medial all from the same dashboard. The solution is intuitive and user-friendly to use, updating users in real time and offering updated reports and analytics.

Infoset Pricing

CRM - $23/month CALL CENTER - $39/month PRO HUB - $207/month ENTERPRISE HUB - Please contact Infoset for custom pricing.

Starting price: 

$23.00 per month

Free trial: 

Available

Free version: 

Not Available

Feature-rich omnichannel customer support. Manage all your support channels on a single dashboard. Convert incoming emails to tickets, set up a live chat system or chatbot or chatbots, create a help center for self-service support.
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Infoset Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3

Value for money

5

Functionality

4

Most Helpful Reviews for Infoset

1 Review

User Profile

Alper

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2022

Easy way of sales funnel tracking

PROS

Having chances to take action according to alert (reminder) and to-do-list system Review of daily and weekly sales stages improvement One platform to track segmentation based sales stages

CONS

Connection problems (sometimes) Limited customization for exported Excel reports