Symphony Software

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About Symphony

An Inc. 5000 fastest growing private company, recognized by Gartner as a top viable vendor for Integrated Revenue and Customer Management solutions via its Symphony suite. Carriers and Service Providers must be Agile in launching new services and distribution channels. A transformative and differentiated customer experience is critical in retaining and winning new customers. Eliminating disparate systems through a single-stack architecture will deliver the Costs Leadership position required to win. IntegraTouch and Symphony deliver all these benefits. Symphony is a Retail and Wholesale solution encapsulated in a single architecture. Deployment via SaaS or On-Premise with SaaS-like pricing. Symphony scales horizontally, allowing a low entry price point for Star...

Symphony Pricing

% of revenue/Month. Minimum of $1,000 for companies under $75k/Month

Starting price: 


Free trial: 

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Free version: 

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Dashboard System Highlights

Symphony User Reviews


Showing 1 review


Company size: 2-10 employees

Industry: Telecommunications

Time used: Less than 12 months

Review Source: Capterra



out of 5

Value for money

out of 5

Customer support

out of 5


out of 5

October 2021

This CRM isn't just the violin, or piano, or bass. It's the entire orchestra!!

My experience has been awesome so far! When I started this process in the back of my mind I wanted to eventually develop my own solutions in-house. That thought has been thrown out to sea since. I honestly can't wait for what the future holds with Symphony. I am a highly analytical and hypercritical user. If I think there's room for improvement I provide feedback. I'm probably their most chatty partner, and they welcome it all because of their insatiable hunger for improvement. They take everything into consideration and no idea is shut down. If it makes sense and can benefit the ecosystem, they get it done!


Every CRM is only as good as it's team, and the team at Integra Touch is world class. I've worked with several other providers and none come close to the value proposition offered in Symphony. They show you that they care about your goals, your vision, and most importantly you as a person. They are highly talented, detail oriented, customer focused, and passionate. Those intangibles are what will continue to evolve Symphony in the spirit of it's partners and what will keep Integra Touch in business and growing for many years to come.


No solution is completely perfect for your vision, however, in the several months I've been immersed in this CRM Integra Touch has listened to what's important to our model and implemented solutions at warp speed!

Reasons for choosing Symphony

The team