Kaseya VSA

The Raiser's Edge

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Ratings & Reviews

Overall Rating

4.06 / 5 (180)

4.24 / 5 (313)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.5 / 5

4.0 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

June 17, 2020

July 8, 2020

Pros/Cons

  • Pros

  • This is the most robust RMM out there, period. Their support is great and responsive. The depth of configuration and customization is unparalleled.

  • Tons of features. Price is where it needs to be. Has great capability.

  • Cons

  • The learning curve can be steep, and given that the tool is so robust, it can be overwhelming to lower level technicians. However, I think this is mitigated by the available training.

  • Functionality wise, I have no complaints. However, in terms of UX, it looks a little dated. Perhaps the interface navigation can be improved.

  • Pros

  • This is definitely a nice product that does everything that it promises, and helps us keep track of all of our donors.

  • Ease of use, integration with The Raiser's Edge database, easy to access via mobile devices, has a pleasant look and feel to the application. Overall, an excellent product!

  • Cons

  • Raiser's Edge NXT is not quite ready for the DBA to use. It works very well for fundraiser's but lacks some of the features for heavy processing.

  • This product doesn't function at the same high level as the database version, but it certainly doesn't stop it from coming in handy to those who don't often use RE in our organization.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots