VSA gave us the ability to manage completed remote laptops from a central console. Something as simple as changing the administrator password remotely is priceless to us.

I can say no after sales customer service at all. No phone number can be contact for urgent issue.

It is very easy for technicians to use and provides a nice single pane of glass to see everything through. Kaseya has lots of options for you to add on to sell to your customers as well.

Costly - But you get what you pay for. Menus - They are working to standardize the UI.

Overall Kaseya is a good product. I think there are better applications out there for the price, but for an RMM it does its job.

Support is horrible because the company is horrible.

This even extended to professional services and some problems completing scope items.

They focus on new things like new backup & office 365 integration but the Core of their product is still terrible.

The powerful scripting agent has allowed for us to deploy software and patches quickly.

You polish the whole in the right shape. We have good security options with Webroot, Malwarebytes and Patch Management as most important parts.

License issues constantly causing problems, support is hit or miss, AD discovery is completely broken, poor integration with AV products.

Good overall experience although my service desk have had confidence knocked in the product with recent outages.

Automation Ease of use Fully Featured Great integration. Pretty good selection of add-ons to extend services out to other areas (SSO, PSA, etc).

Significant reduction in operational costs and increase in our ability to deliver value.

Everything feels clunky and menus are not categorized right. Not only that, the remote tool is HORRID.

Utilize for remote access and Help desk mainly and it is very helpful.

Kaseya VSA is not only for MSPs, but for anyone who needs help managing their assets in the office and in the field.

Good product if managed and configured correctly. When bugs are identified, their resolution is very slow from engineering team.

Good feature of software but better not to use if you are not familiar with it.

It lacks a low latency feature such as Zoho assist. If your customer has a poor connection, expect key presses to be delayed and your words being typed wrong.

The software is actually quite good when it works properly. It has a huge amount of features.

Beyond simply remoting onto client endpoints, I really enjoy the ability to carry out various tasks in the background without having to remote on, including. Running CMD and PowerShell commands.

Some other products have pieces of what Kaseya can do, but no one has it all.

Ease of customization and automation of procedures.

Updates with Live Connect, some times install will fail and have to uninstall and reinstall. Some connectivity issues when using live connect is slow.

What I love about this product, it has a lot of modules that helps me a lot to meet on my general requirement.

The most buggy and useless pile of nonsense code in existence.

The price is great compared to others. The back end and configuration could be easier and more intuitive.

The ease of remotely accessing devices to help resolve issues is amazing. Not to mention the remote aspects of running procedures for software means we don't have to connect to any device.

New leadership has taken some time to reform the company, but is now running full speed ahead. The potential of venture capital is a big benefit to what they can do, if you make them see the need.

I love the service it is simple for people to subscribe. On the back in the analytics are amazing and so easy to understand.

Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.

I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.

I like MailChimp and appreciate its ease of use and slick looking templates, also strong reporting and tracking capabilities.

Mailchimp works great for what it is and is price competitive. This is a great option for the budget conservative mind.

Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.

Their ability to evolve in useful ways — mobile app, education program, email to postcards, etc — is what we like most, for sure, and why we stay with and recommend Mailchimp to others.

I love that I can create great looking emails with such ease. It has made a huge difference in my ability to communicate with my clients and two do connected drip marketing.

Mailchimp, is an excellent cost effective solution for sending out mass emails to customers. It has great capability for both the tech savvy and non-tech savvy users.

The customization feature allows you to create colorful and creative emails that are appealing to the eye. The scheduling feature is super helpful to plan out communications.

And allows for an all in one solution. The reporting is as good as it gets, most of their tools are free and the interface is super easy to use for editing purposes.

Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.

Mailchimp was very good and allowed my own business to grow and become stable. With a good website and domain making it stand out.

I love the ease of use ability to integrate with various platforms and ability to check daily on our growth.

Mailchimp has been great with keeping in contact with members of the community, providing important updates when needed.

The software is easy to use, it has great pricing and free services to get started. It allows you to see who is engaging in your emails and who is not, great design tools.

We use Mailchimp for all our drip and sales promo campaigns. We are a small company just getting our footing so having such an awesome tool to help us spread the word is a great benefit for us.

The concept is nice for large outreach and marketing emails. I was hoping to use this also as a customer service piece when reminding existing clients of upcoming maintenance.

Mailchimp is the perfect, entry-level system, for people that are just starting out. It is easy to use, great price (including a free version).

It came with free trial which helps to convince my company to use it. It has a great feature  and user interface that helps even any one new to email marketing to start with.

Easy to develop on using API, amazing possibility to up sell products via integrated marketing tools and integrations with e-commerce, brilliant list management features and click tracking.

I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.

This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.

The customization and integration of this software is great. Also, the easy of sending weekly and monthly newsletters is awesome.

US Dollar

Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various industries. It provides a central console for managing IT operations including handling complaints, ticketing, auditing, monitoring performance and reporting.


Users can receive complaints, generate complaint tickets and service complaints around systems, servers, networks and mobile devices remotely. Designed for in-house IT staff, Kaseya VSA provides an integrated IT management platform to manage IT issues and service complaints remotely.


The patch management module automatically updates servers, workstations and users’ computers with the security patches and software updates. IT staff members can schedule updates at an individual system level, departmental level or throughout the entire organization. The solution provides information on CPU, network bandwidth and server load through an integrated console to monitor the performance of IT infrastructure in real-time.


Kaseya VSA is available on a per user per month basis that includes support through an online knowledge base.



LongDescription

Email Monitoring

Application Management

Performance Management

Customizable Reports

Document Storage

Internet Usage Monitoring

Access Controls/Permissions

Activity Tracking

Session Recording

IT Asset Management

Automatic Patch Deployment

Real-Time Monitoring

Virtual Machine Monitoring

License Management

Active Directory Integration

SSL Security

Change Management

IP Address Monitoring

Policy Management

Real-time Alerts

Baseline Manager

Project Management

Approval Process Control

Knowledge Management

Collaboration Tools

Scheduling

Anti Virus

Problem Management

Event Logs

CPU Monitoring

Self Service Portal

Remote Monitoring & Management

Help Desk Management

Bandwidth Monitoring

Audit Trail

Uptime Reporting

Server Monitoring

Screen Sharing

Mobile Access

Simple Network Management Protocol (SNMP)

Inventory Tracking

Unattended Access

Capacity Management

Device Auto Discovery

Compliance Management

Real Time Data

Performance Metrics

Network Wide Management

Issue Management

Maintenance Management

Diagnostic Tools

Configuration Management

Web Traffic Reporting

Real-Time Notifications

Power Management

Real-Time Updates

Ticket Management

Threshold Alerts

Asset Tracking

Customization

File Sharing

Alerts/Notifications

Reporting & Statistics

Multi-User Collaboration

Patch Testing

Network Monitoring

Data Visualization

Real-Time Chat

Service Level Agreement (SLA) Management

Network Resource Management

Deployment Management

Dashboard

Time Zone Tracking

Patch Management

Audit Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

IT Reporting

Credential Management

Compliance Tracking

Automatic Backup

Reporting/Analytics

Monitoring

Remote Access/Control

Remediation Management

Employee Activity Monitoring

Incident Management

Backup and Recovery

Summary Reports

IT Asset Tracking

Patch Prioritization

Remote Support

Secure Data Storage

Session Transfer

Automatic Scans

Issue Auditing

Third-Party Integrations

Mac OS

Web browser (OS agnostic)

Windows 10

Kaseya VSA is priced on an end-point basis, allowing you to scale your operations with the demands of your business.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Kaseya VSA

In Person

Live Online

Webinars

Documentation

Videos

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate follow-ups and monitor campaign progress, among others.

With Mailchimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. Mailchimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.

Mailchimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.

The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.

Real-Time Analytics

Engagement Tracking

A/B Testing

Customer Surveys

Multi-Channel Marketing

Personalization

Social Marketing

Site Intercept Survey

Multi-Channel Management

Skip Logic

Lead Capture

Mass Texting

URL Customization

Shared Inboxes

Data Synchronization

Customer Segmentation

Subscription Management

Drip Campaigns

Responsive Web Design

Referral Tracking

Multi-Account Management

Real Time Editing

Mailchimp offers multiple pricing plans for their Marketing Platform:

Mailchimp Marketing Platform: 

- Free - $0/per month
- Essentials - $13/per month
- Standard - $20/per month
- Premium - $350/per month
 

Kaseya VSA vs Mailchimp

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