Our user experience has improved since then and also has helped us to track conversions. Multilingual feature is a very useful add on Kenyt has implemented on their chat bot.

Easy to implementQuick supportCRM Integration.

From the bot's deployment to the reports produced, everything was effectively automated, and customer success management has been reachable and helpful throughout the entire life cycle.

Kenyt team service is good, they are taking timely feedback from us. Satisfied with price and service.

It shows relevant data at a glance and helps us manage a large set of customers easily. The customer support is also good, they are Swift in handling customer queries.

But having said that the team is working hard to rectify it as we move forward.

Experiencing an amazing AI driven chatbot for our business.

In terms of UI/UX it is very easy to use the chat bots, with just click we can interact with the bot. I also like the seamless integration of the bots with WhatsApp and other social media.

User Friendly app for 2-way communication and Lite too.

This app is really lite and effective in Lead Generation from various mediums like Whatsapp, Facebook, Instragram etc. We have also run several campaigns on the leads generated in the past.

Chatbot one of the best feature in Kenyt. AI.I appreciate the customization and best customer service.

The customer success management has been really reachable and helpful in and overall life cycles starting from deployment of bot to reports generated everything was efficiently automated.

As we are still using the same, need some time to assess the things and comeback. One thing that was missing is SMS feature.

In terms of services, technical aspects, bot interactions, and mostly the important part is cost-effective. I really recommend it to anyone who wants to try the bot.

Kenyt comes with all features that engage with the user. However, I personally like the customization based on our business needs.

Sometimes gets stuck and instant email option should be there.

Some times chatbot irritate the customer will repeating the same question.

We have been using kenyt chat boat services to our website since 2 years, engagement rate is high and  we are receiving good quality leads.

Kenyt chatbot feature is so useful for both the administrator and the customer. Its easy to use and understand with a very good user interface.

Multilingual feature is a very useful. We have found it useful to connect with our regional customers.

Great features, user friendly, after hours reports are easily accessed.

We first implemented it in Kolkata and then expanded to Mumbai and Jaipur. Overall product is good and have some amazing customer support team.

The workflow of the chat bot is great and the UI.

Pretty great, they always get back to you at a reasonable time, polite and the product is overall really great to use.

They go above and beyond to meet our expectations. They are very responsive and offer great problem solving solutions.

We're able to identify where we win and lose prospects. Our sales team is better able to evaluate their activities and clearly determine what is and isn't bringing us business, time management is key.

I can't say enough good things about the quality of the organization's customer support. They are simply the best of the best.

Integration with our existing business processes was easy and the ability to add unlimited custom fields was  a big plus for us.

Helps us keep track of all of our contacts, companies, leads, and opportunities. I record my emails in it and our sales people are able to use it on mobile when they are out on the road.

For a smaller company on a budget, it is a good value.

Best Feature Rich CRM Software at an affordable Cost with Excellent in-person Customer Support.

We can no longer upload data into the system, I do believe that option was disabled by the larger corporation we represent, and not a factor of SalesNOW, that has limited its effectiveness.

The system is very versatile and allows us to be creative with our solutions.

It doesn't integrate with our Health Information System, although they've tried very hard to get that done.

One of the shining lights in the murky CRM industry. Cons: This must be a trick question.

I like the ease of use and the app. I am very happy with the customer support.

What I liked best about this product is ease of use and easy to customize. Reporting is easy and intuitive.

The software is easy to navigate and use both for our sales team and managers. We love the ability to customize as needed as well.

CRM that does what we need to have done. Gives us a great look at our agency.

SalesNOW is easy to use, fully automates my business and has made my business process very efficient and effective.

Every item we had an issue with was resolved and quickly. Extremely happy with the software.

I like that it has all the features you need to track and keep a tab on your business, while having the ability to personalize key features. The customer support from day 1 is the best, hands down.

And the customer service is outstanding. We contact them with a change or needing to get something new out of the program and they are very willing to help and quickly get back to me.

Overall a very positive experience. Very good and accessible tech support.

I can't look up a contact by email address. I don't like new windows opening all the time.

We work with many vendors and no one exceeds the customer service level of the folks at SalesNOW.

The only problem we had was getting people use to using this.

Our integration/set up was smooth, fast and worry-free, thanks in large part to our SalesNow Account Manager, who was knowledgeable, professional and very responsive.

The support is outstanding at SalesNOW. The application is also very easy to you and not cumbersome like many of the apps out there.

We have had excellent Customer Service and I am very impressed with the system and the support we receive. I can give this an excellent rating and that is very rare.

I really like SalesNOW - they are super attentive and it's great for someone who is lookign for a CRM at a great price.

Not only is SalesNow VERY affordable for our company, we are able to customize and tailor SalesNow to suit our unique sales needs. The customer support is AMAZING.

Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.

The upfront Qualifying and Profiling of your needs is critical in providing the right solution for your biz. The ability to customize fields and create your specific template is awesome.

Cost/Benefit is very good. The staff at SalesNOW is very responsive and eager to help.

I loved the ability to attach bids and other documents to each contact.

US Dollar

Kenyt is a platform that helps businesses improve customer engagement with chatbots and artificial intelligence. The Kenyt platform provides the opportunity to build conversational interfaces, product suggestions and more.

Kenyt features an AI-powered platform that allows companies to deploy bots on their website, allowing visitors to interact with brands in a more natural way. Customers can interact with our chatbots to get help, book an appointment or order a product.

LongDescription

Real Time Analytics

Engagement Tracking

Multi-Channel Marketing

Access Controls/Permissions

Customer Segmentation

Customer Database

Social Media Integration

Event Triggered Actions

Alerts/Notifications

Reporting & Statistics

Chat/Messaging

Multi-Language

Behavior Tracking

Monitoring

Campaign Analytics

Third-Party Integrations

Live Chat

Campaign Management

Communication Management

Customer Experience Management

Multi-Channel Communication

Email Management

Real Time Reporting

Reporting/Analytics

Kenyt is also available via the following plans:
Starter - $99/month
Growth - $249/month
Professional - $449/month
Enterprise - $749/month

Email/Help Desk

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Kenyt.AI

Live Online

Webinars

Documentation

Videos

SalesNOW by Interchange Solutions Inc. is a cloud-based customer relationship management (CRM) and sales force automation solution that allows sales teams, management and executives to manage aspects of sales cycle including contact, deal, case and lead management, company tracking and sales reporting. It is also available for on-premise deployment.


SalesNOW allows users to take sales notes, log their calls, and capture emails automatically; train new employees by keeping corporate account histories of clients; gain a dashboard view of activities of sales representatives; and view various sales data, including next steps on leads, deals, and cases.SalesNOW also allows users to customize tabs, reports, and data fields and provides visual, graphical representations of sales forecasts, funnels, and activity reports. The solution offers a mobile application for Android, iPhone, iPad, and Blackberry devices.


SalesNOW is available on a monthly subscription basis that includes support via phone, email and through product tutorials and manuals.



Forecasting

Internal Chat Integration

Product Catalog

Mobile Alerts

Lead Capture

Document Storage

Proposal Generation

Activity Tracking

Customer Service Analytics

Referral Tracking

Contract/License Management

Calendar/Reminder System

Lead Distribution

Pipeline Management

Calendar Management

Call Management

Sales Trend Analysis

Customer Support

Self Service Portal

Contact Management

Opportunity Management

Lead Management

Email Marketing

Real-Time Data

Performance Metrics

Territory Management

Channel Management

Marketing Automation

Lead Segmentation

Workflow Management

Source Tracking

Website Integration

Field Sales Management

Knowledge Base Management

Segmentation

Interaction Tracking

Commission Management

Lead Qualification

Quotes/Estimates

Pipeline Reports

Task Management

Sales Forecasting

Prospecting Tools

Search/Filter

Windows 7

Mac OS

Web browser (OS agnostic)

Windows 8

$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.

Kenyt.AI vs SalesNOW

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