Kilterly
About Kilterly
Kilterly Pricing
Startup (1-500 customers): $279/month if paid monthly or $249/month if paid annually SMB (501-1000 customers): $419/month if paid monthly or $379/month if paid annually Large (1001-2500 customers): $559/month if paid monthly or $509/month if paid annually Enterprise (2501+ customers): Request a quote
Starting price:
$249.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Kilterly
4 Reviews
Jason
Verified reviewer
Financial Services, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Kilterly gets it right, serves a great niche
Customer Retention issues are usually addressed as a question in the past tense - "What happened?" Kilterly helps turn that into "What's happening?" Which is great when it saves the loss of a customer over some trivial hurdle.
PROSClean UI, easy to use and understand. Focusing on the retention problem specifically tailors the workflows in an intuitive way. The dashboard is a ready-to-go view of customer health without any configuration.
CONSIt's a great product but, more data and more touch-point integrations like SMS would be awesome.
Alvin
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Solved a huge problem for us - customer retention and engagement
It has been great working with Kilterly and using the product. Great team and great product. I look forward to continuing our relationship and continue to improve our customer & revenue retention.
PROSKilterly provides a simple and easy to use software for me to engage with my customers, identify at-risk customers and automate many of my customer emails allowing me to ensure product usage, customer happiness which in turns allows me to improve my customer retention. It also allows me to find detractors (for me to contact to ensure that they will renew) along with promoters (to help me with case studies, white papers and more).
CONSNone at the moment - we have a few integration requests and our representative & his team added those to their feature list.
Matt
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Kilterly is the future of customer success tools
The point of Kilterly is to give companies the ability to automate campaigns, surveys, tasks, alerts and to give them the data insights to know where the health of their relationship with the client stands.
PROSBefore Kilterly, it was very difficult to reach out to clients on a regular basis, and to do this with any insight into their performance with our product. Our relationships with clients were impacted, as was our retention rate. Kilterly makes it easy to communicate with our clients based on their successes and challenges.
CONSIt would be nice if Kilterly had more integrations.
Dave
Accounting, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Kilterly Review
The automation for our marketing and customer service processes. We will be much more organized with our customer base.
CONSWould like to see QuickBooks integration accelerated with the software.