kintone Software


 

kintone is a cloud-based solution that allows organizations to create customized business apps. The solution allows users to create apps without the knowledge of coding. These applications help in supply chain management, asset management, customer relationship management (CRM) and project management. The solution offers a centralized workspace with real-time charts and business processes to collaborate with internal and external partners.

kintone offers open APIs that allow businesses to connect their existing tools with the apps to provide users a centralized view of the entire organization. The solution offers reporting features that use real-time data to show graphs.

Administrators can also create an individual client workspace and provide access only to specific data that they want to share with the client to improve security. Other features include chat integration, notifications, social communication, client certificate authentication and multilingual interface. Pricing is per user per month. Support is provided through email and phone.

 

kintone - Client database
 
  • kintone - Client database
    Client database
  • kintone - Lead management
    Lead management
  • kintone - Sensor data
    Sensor data
  • kintone - Multiple devices
    Multiple devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

16 Reviews of kintone

Showing 1-16 of 16

 

Start your review of kintone

Click to start
https://www.softwareadvice.com/crm/kintone-review/

Robert from LITERACY COUNCIL OF WILLIAMSON COUNTY
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Kintone experience has been wonderful overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better reporting and control over our data..also allows us to plan better

Pros

I enjoy the control it affords to the user and the fact that is available on multiple platforms. It is also easy to train staff that are using the software.

Cons

At times it was challenging to develop the reports I need but as I learn more that is less and less of an issue

Review Source: Capterra
 


April 2018

April 2018

Easy to use no code database platform for a nonprofit. We use it to track services and share data.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to set up and share information. Being abe to attach files to records is great. Best are the analytics - other online databases we used did not crealize charts or pivot tables. Exportability.
We are able to share data and staff can use the easy tools to create their own reports.

Pros

Analysis capacity. I can create pivot tables and sumary reports easily. Allows our staff to look at data without relying on Evaluation or tech department support

Cons

Nothing really. Only things I would like would be ability to run video files and preview all file attachments in the site, not just download to view.

Review Source: Capterra
 

Barry from Franciscan Missionaries of Our Lady Health System

April 2018

April 2018

Excellent drag and drop database builder

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I liked the software. It has helped us find an easy way to track certifications for our organization.

Pros

What I like most about this software it is super easy to build a database with drag and drop. Also, if you need something more advance there is a custom development team that is affordable

Cons

I think the look of the user interface needs to be updated. The visual design needs work as it doesn't look visually impressive compared to some tools.

Review Source: Capterra
 

Lou from La Crosse Public Library
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Kintone allowed our staff to develop custom databases to easily fit our budget and needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use, low training costs.

Pros

We like both the ease of use, customer service, and updated tips and tricks they customer support team send to us.

Cons

The software is really great, however I wish we could display some of the databases as if they were on their own web page, instead of logging into the main portal. For how we are using it, it does the trick, and easily.

Review Source: Capterra
 


April 2018

April 2018

PHENOMENAL PRODUCT!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

TONS. We originally started using Kintone to develop a Supplier Portal for our international suppliers. This is currently in use. We are now working to develop a portal for our design and sales department - housing the core processes of our custom manufacturing operation.

Pros

It's flexibility, ease-up use, and because I'm a database nerd - the database on the back-end is setup exceptionally well. EXCELLENT, EXCELLENT structure and overall product.

Cons

There really isn't anything to NOT like about this software. I do see some areas of potential however - for instance - maybe adding a matrix feature in the app dev part. But nothing to complain of.

Review Source: Capterra
 


April 2018

April 2018

Solid for most small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fast prototyping. I would recommend this for small businesses.

Pros

The system is quite easy and simple to put together. It was very fast and easy to get a prototype of the project I was working on together and distributed.

Cons

The ability to create related content felt very limited. My particular situation needs complex many-to-many relationships that couldn't be created.

Review Source: Capterra
 

Bekah from Fields to Families

April 2018

April 2018

Really straight forward and a great tool for our organization.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Really great one on one customer support for learning how to use the software. Was able to customize the tool to exactly our needs.

Pros

As a small nonprofit, mostly volunteer run, the tool is not only affordable but simple for everyone to get on board and use

Cons

Login is not the cleanest setup, is a little clunky. Once get past login, navigation is seamless.

Review Source: Capterra
 

Cody from Amos Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Very hands on customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

An easy to access database. I could never complain about Kintone. The customer service is great and hands on.

Pros

The versatility of the software is great and is easy to access and I really like it a lot it is my favorite database software

Cons

The readability isn't the best sometimes it's hard to use the search function because it takes into account all instances of the keyword instead of just the name.

Review Source: Capterra
 

Suleyman from Byron Consulting UG
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Easy Product to create applications

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Starting right from the beginning with the purchase process through the installation the Kintone people where right next to me to walk me through.

Cons

The platform still needs a few key features that I would need in some of my other projects, mainly relationships to multiple tables of data.

Review Source: Capterra
 


March 2018

March 2018

Good for most

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to pick up. We have been able to very quickly build very exciting apps four our business. The interface is not very intimidating to non-technical users

Cons

Along with the ease of use, there are somewhat of a frustration to more tech-savvy people trying to build very specific functionality into the apps. There may be more suitable solutions out there for this functionality

Review Source: GetApp
 


February 2018

February 2018

Kintone helps make our teamwork more productive and gives us power to manage our business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Kintone makes any business better by allowing self-designed business processes. Everything is built & nested within our collaborative work-space leading to a lead in proficiency. It's also extremely easy to use to stay on top of key notifications throughout the day.

Cons

Workspaces you join can sometimes be cumbersome if you're accustomed to another layout but it gets easy quickly. Sharing applications & stats can sometimes take a moment to upload but only when collaborating simultaneously.

Review Source: Capterra
 


May 2017

May 2017

Finally a database that fits my needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to customize to fit my company's needs and specific industry fields. You can print out the profile sheets which makes it so much easier to use. The price is a little high in comparison to some database/CRMs, but it's been worth it so far. Definitely recommending Kintone to my colleagues!

Review Source: GetApp
 

Cassidy from ITM
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Finally a database that I can customize and *gasp* print profiles from!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's so easy to set up exactly how I would like it to be. The fields can be designed to specifically fit my company's needs - it's perfect. Plus, you can print out the profiles - no need to export, merge, and then print. Hooray!

Cons

When I print the profiles there are little light gray boxes around each field, I'd love the option to get rid of that when printing.

Review Source: Capterra

  Response: kintone, Cybozu Inc

Date: May 2017

May 2017

 

So glad you are loving the platform! Good news- we have a native plug-in called Print Creator that gives you many more design options for creating a .pdf layout to print data on to. Let us know if you'd like to learn more!

 

Tim from New Community Coalition
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

The Best Database Software I have seen yet!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our Nonprofit organization was searching for a web based database for our organization to track project and volunteer hours and donations. The cost of the software was exceptional for non-profits, and the service was top notch. I have been able to learn this system faster, and with more confidence than any other system ever! The customer support has been the best! The program has worked fluidly and with out missing a beat and my clients that are not tech savvy even feel confident in its use! THE BEST!!!

Pros

Everything!

Cons

The fact that it doesn't come naturally, there is a level of learning required.

Review Source: Capterra

  Response: kintone, Cybozu Inc

Date: December 2016

December 2016

 

Tim, thank you so much for the kind words! We'd love to improve the learning experience of kintone over the next few months, so please let us know any suggestions you might have for improving our help docs and learning materials!

Thanks again,
Travis

 

Yanan from TrueCar

December 2016

December 2016

Nice software, easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's easy enough to build an app from scratch (with minimum code!) to deployment (on multiple platforms!). Good for a lot of use cases. But for bigger companies that want more customized features it might not have everything you want. Overall I would recommend Kintone.

Pros

Easy to use, fast development.

Cons

Limited features.

Review Source: Capterra

  Response: kintone, Cybozu Inc

Date: December 2016

December 2016

 

Hi Yanan! Thanks so much for the review and the feedback. Just so you know, you can customize our platform to fit the needs of any business! We have customers from SMB to enterprise that customize the platform on their own or work with our partner ecosystem to create solutions tailored to fit their business. That's one of the great parts about kintone: flexibility and agility.

 

Shuji Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp