kintone software


kintone is a cloud-based solution that allows organizations to create customized business apps. The solution allows users to create apps without the knowledge of coding. These applications help in supply chain management, asset management, customer relationship management (CRM) and project management. The solution offers a centralized workspace with real-time charts and business processes to collaborate with internal and external partners.

kintone offers open APIs that allow businesses to connect their existing tools with the apps to provide users a centralized view of the entire organization. The solution offers reporting features that use real-time data to show graphs.

Administrators can also create an individual client workspace and provide access only to specific data that they want to share with the client to improve security. Other features include chat integration, notifications, social communication, client certificate authentication and multilingual interface. Pricing is per user per month. Support is provided through email and phone.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

27 Reviews of kintone

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  • Alison from Cisco

    July 2018

    This superb software is an easy way to access data base with great customer service.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    With the innovation of self-designed business process KIntone software has really made my work quite better. Forms and workflows can easily be developed through this software. It is a fantastic software Most of the functions of this software are very easy.

    Cons

    I do not find any cons pertaining to this software. Its performance is excellent. It is great useful software on the development phase. looking for new features for more ease.The man thing I appreciate its customer service.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sean from The Devereux Center

    July 2018

    Kintone simplifies data management at the cost of some functionality

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Kintone has drastically improved our non-profit organization's ability to collect and manage data. An NPO lives and dies on the accuracy of its data. With Kintone, we are better able to present the effectiveness of our services to potential donors and grantors, improving our ability to earn more and better grants, leading to better services for our clients.

    Pros

    It is incredibly simple and fast to get a new app built and launched. Some of the smaller ones go from idea to launch in a matter of minutes. These are programs that would have taken hours or days to develop in Microsoft Access.

    Cons

    There is some basic functionality that I expect in any database or data management software that Kintone lacks. For instance, the ability to have a drop-down menu that also allows for a user-typed input (what Access calls a combo-box). If this existed in Kintone, it would help me to simplify a great many apps.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    August 2018

    Hi Sean, So happy to hear Kintone has been a success for your NPO! As far as the product features, I'd be happy to submit your feedback to the team for review. In the meantime, there is always the option for customization within your domain. If you'd like, I'd be happy to get you in touch with one of our Sales Engineers to review. Just email support@kintone.com. Best, Larissa Kintone Customer Success

  • Anita from CSC

    July 2018

    Power of business and great.very easy to use and if i tell about experience was really wonderful.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Kintone lets me do my work faster than the normal routine.its features and advance options of using it makes my work easier and more impressive .Forms & workflows can be developed in very easy way.it helps me to develop applications in very less time and that work appears Awesome.

    Cons

    I do not think so that Kintone has any kind of Cons.it is very friendly to use and it feature and new version are more helpful for wok and useful for user in application development field. i was recommend this software by one of friend and after using got to know wit is really a fit software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Nicole from COLA, Inc.

    May 2018

    Very user-friendly program with an abundance of options

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like this software because there are so many options to customize it to your own needs. Additionally, figuring out how to make your own changes is so easy.

    Cons

    I haven't figured out how to be able to pull metrics, such as when easy user has logged in or how many times a record has been viewed.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    June 2018

    Hi Nicole! Thank you for your feedback. Reporting on record views or logins will require a bit of customization. I'd be happy to get you in touch with one of our Sales Engineers to discuss your requirements further. Please forward your request to support@kintone.com and I will connect you.

  • Daniel from IBM

    Number of employees: 10,000+ employees

    May 2018

    Excellent Tool, productive and power for business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Excellent aplication to teamwork more productive and gives us power to manage our business. 100% effective

    Cons

    I no have cons to this aplication because i increase productive in work, and is a grear software which allows to quickly optimize analog processes. Fits small and large organization

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Verified Reviewer

    May 2018

    Excellent tools

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Is a tool that allows me a much faster work than normal, I recommend 100%, does not need any type of update or changes, because it is an excellent application, recommended.

    Cons

    I do not have any type of complaint regarding this application because it has an excellent performance, I recommend it to all

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    June 2018

    Thanks for the review! We really appreciate your feedback.

  • Laura from ORCCA

    April 2018

    User friendly, lots of customization and affordable for my non-profit!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software is helping improve data collection and collaboration in my program

    Pros

    The customization options and user interface are two of my favorite things about Kintone. The ability to allow permissions at various levels and create spaces supports multi-program needs.

    Cons

    Many of the functions can only be learned by searching through the help section, the help section however is not always the most user friendly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    Thanks for the review! We'd love to improve the learning experience of Kintone, so please let us know any suggestions you might have for improving our help docs and learning materials!

  • Philipp from LNS Japan

    April 2018

    Great software which allows to quickly optimize analog processes. Fits small and large organization

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to develop forms and workflows. User driven. Allows to deploy apps fast and supports quick changes based on user needs.

    Cons

    The mobile version needs improvement and is not as user-friendly as the desktop version. A better mobile version would greatly add to the overall value of the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    Thanks for the review! I will pass on your feedback about our mobile app. We are currently in Beta testing for Kintone Roam, a new version of our mobile app. This new app is intended for in-the-field Kintone users. If you'd like to check it out, please email support@kintone.com.

  • Verified Reviewer

    Number of employees: 51-200 employees

    April 2018

    Awesome customer service, great at reaching out and onboarding. Very good experience.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I love it, put us all on the same page.

    Pros

    Kintone can be as much as you want it to be. We had a need for a scaled down solution for CRM and project management. Works perfect for what we needed.

    Cons

    Not much I don't like, very flexible and easy to create solutions for our user base for the actual needs they have and not what they don't need.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    So glad to hear you're loving Kintone! With a 900 app limit, the possibilities are endless.

  • David from Volunteers of America, Utah

    Number of employees: 11-50 employees

    April 2018

    Kintone provides a powerful yet easy solution long over

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy creation and deployment of relational database and task management apps.

    Pros

    The ease of creating apps is great. Plus the feature to customize with javascript and css plugins is very useful making for a powerful tool set.

    Cons

    It would be nice for the support and knowledge base to have a library of "how to" videos that I could share with users.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    David, thank you for the feedback! I did want to let you know we now have monthly live training sessions just for our customers. These are recorded and can be found on our YouTube channel here: https://bit.ly/2jkipaU We also have mini training videos posted monthly on our blog. We'd love for you to check those out and share with your team!

  • Remus from Medelita

    April 2018

    Makes managing data "manageable" for the non-IT employees

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Most functions are easy to use .
    Easy to create your own database from scratch or by migrating data from various files.
    Love the fact that I was able to add 1 user at a time - allowing me time to learn and pass on some knowledge to the next user .
    The ability to link multiple apps thru very useful functions ( lookup ) works perfect for me

    Cons

    Online support ( help ) - very limited - when trying to find some guidance on how to set up your "newly invented " app , if you search the HELP or "google it" you will not get many answers or very well explained answers.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    Hi Remus! We are currently updating all of our help materials and would love to hear any specific feedback you have. Also, don't hesitate to reach out to support@kintone.com if you ever need assistance. Our team would love to review your apps!

  • Robert from LITERACY COUNCIL OF WILLIAMSON COUNTY

    Number of employees: 2-10 employees

    April 2018

    Kintone experience has been wonderful overall

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Better reporting and control over our data..also allows us to plan better

    Pros

    I enjoy the control it affords to the user and the fact that is available on multiple platforms. It is also easy to train staff that are using the software.

    Cons

    At times it was challenging to develop the reports I need but as I learn more that is less and less of an issue

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    So glad to hear you were able to get your staff up and running easily! If you ever have any questions regarding reporting, don't hesitate to reach out to support@kintone.com. We'd be happy to help!

  • Verified Reviewer

    Number of employees: 11-50 employees

    April 2018

    Easy to use no code database platform for a nonprofit. We use it to track services and share data.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to set up and share information. Being abe to attach files to records is great. Best are the analytics - other online databases we used did not crealize charts or pivot tables. Exportability. We are able to share data and staff can use the easy tools to create their own reports.

    Pros

    Analysis capacity. I can create pivot tables and sumary reports easily. Allows our staff to look at data without relying on Evaluation or tech department support

    Cons

    Nothing really. Only things I would like would be ability to run video files and preview all file attachments in the site, not just download to view.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    Thank you for your feedback! I would like to mention the Box Plug-in we have available. This plug-in allows you to preview documents and watch videos within your app without having to download the file. All you need is Kintone, a Box account, and the plug-in information provided below. Don't hesitate to contact support@kintone.com if you have any questions! Box Plug-in: https://developer.kintone.io/hc/en-us/articles/212495198-Box

  • Barry from Franciscan Missionaries of Our Lady Health System

    April 2018

    Excellent drag and drop database builder

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I liked the software. It has helped us find an easy way to track certifications for our organization.

    Pros

    What I like most about this software it is super easy to build a database with drag and drop. Also, if you need something more advance there is a custom development team that is affordable

    Cons

    I think the look of the user interface needs to be updated. The visual design needs work as it doesn't look visually impressive compared to some tools.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    Hi Barry, thanks for the review! So glad you're loving our drag and drop feature. It sure does help to build your custom apps with ease. I will pass on your notes about the user interface to the team.

  • Lou from La Crosse Public Library

    Number of employees: 11-50 employees

    April 2018

    Kintone allowed our staff to develop custom databases to easily fit our budget and needs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use, low training costs.

    Pros

    We like both the ease of use, customer service, and updated tips and tricks they customer support team send to us.

    Cons

    The software is really great, however I wish we could display some of the databases as if they were on their own web page, instead of logging into the main portal. For how we are using it, it does the trick, and easily.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    Hi Lou! So glad to hear you're loving those Tips & Trick videos. Let us know if you have any specific topics you'd like us to cover and we'd be happy to create! I did want to let you know you can bookmark specific App or Space URLs so your team can quickly access them without having to go to the main portal first.

  • Verified Reviewer

    Number of employees: 51-200 employees

    April 2018

    PHENOMENAL PRODUCT!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    TONS. We originally started using Kintone to develop a Supplier Portal for our international suppliers. This is currently in use. We are now working to develop a portal for our design and sales department - housing the core processes of our custom manufacturing operation.

    Pros

    It's flexibility, ease-up use, and because I'm a database nerd - the database on the back-end is setup exceptionally well. EXCELLENT, EXCELLENT structure and overall product.

    Cons

    There really isn't anything to NOT like about this software. I do see some areas of potential however - for instance - maybe adding a matrix feature in the app dev part. But nothing to complain of.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    Thanks so much for the kind words! Glad to hear you are expanding your Kintone use throughout your company. Let us know if there is any way we can help as you onboard your new users.

  • Verified Reviewer

    Number of employees: 51-200 employees

    April 2018

    Solid for most small businesses

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Fast prototyping. I would recommend this for small businesses.

    Pros

    The system is quite easy and simple to put together. It was very fast and easy to get a prototype of the project I was working on together and distributed.

    Cons

    The ability to create related content felt very limited. My particular situation needs complex many-to-many relationships that couldn't be created.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    Happy to hear you were able to whip up your project quickly and easily! If you'd like to review your requirements for Related Records, don't hesitate to reach out to support@kintone.com.

  • Bekah from Fields to Families

    April 2018

    Really straight forward and a great tool for our organization.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Really great one on one customer support for learning how to use the software. Was able to customize the tool to exactly our needs.

    Pros

    As a small nonprofit, mostly volunteer run, the tool is not only affordable but simple for everyone to get on board and use

    Cons

    Login is not the cleanest setup, is a little clunky. Once get past login, navigation is seamless.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    Glad to hear Kintone is working for your Non Profit. We love to hear your success stories! Also, thank you for the note on your login experience. I will pass this on to the team!

  • Cody from Amos Agency

    Number of employees: 2-10 employees

    April 2018

    Very hands on customer service.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    An easy to access database. I could never complain about Kintone. The customer service is great and hands on.

    Pros

    The versatility of the software is great and is easy to access and I really like it a lot it is my favorite database software

    Cons

    The readability isn't the best sometimes it's hard to use the search function because it takes into account all instances of the keyword instead of just the name.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    Hi Cody! Thank you for your kind words! I'd be happy to pass on your feedback about the search function.

  • Suleyman from Byron Consulting UG

    Number of employees: 2-10 employees

    April 2018

    Easy Product to create applications

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Starting right from the beginning with the purchase process through the installation the Kintone people where right next to me to walk me through.

    Cons

    The platform still needs a few key features that I would need in some of my other projects, mainly relationships to multiple tables of data.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: kintone, Cybozu Inc

    May 2018

    Glad to hear you had a positive onboarding experience with Kintone! Don't hesitate to reach out to support@kintone.com to review your key feature needs. We'd be happy to see what we can do on the customization side.

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