kintone Software


kintone is a cloud-based solution that allows organizations to create customized business apps. The solution allows users to create apps without the knowledge of coding. These applications help in supply chain management, asset management, customer relationship management (CRM) and project management. The solution offers a centralized workspace with real-time charts and business processes to collaborate with internal and external partners.

kintone offers open APIs that allow businesses to connect their existing tools with the apps to provide users a centralized view of the entire organization. The solution offers reporting features that use real-time data to show graphs.

Administrators can also create an individual client workspace and provide access only to specific data that they want to share with the client to improve security. Other features include chat integration, notifications, social communication, client certificate authentication and multilingual interface. Pricing is per user per month. Support is provided through email and phone.

Client database
Client database
Client database
Lead management
Lead management
Sensor data
Sensor data
Multiple devices
Multiple devices

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



25 Reviews of kintone

Overall rating

5.0 / 5 stars

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Sean from The Devereux Center

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Kintone simplifies data management at the cost of some functionality

Kintone has drastically improved our non-profit organization's ability to collect and manage data. An NPO lives and dies on the accuracy of its data. With Kintone, we are better able to present the effectiveness of our services to potential donors and grantors, improving our ability to earn more and better grants, leading to better services for our clients.

Pros

It is incredibly simple and fast to get a new app built and launched. Some of the smaller ones go from idea to launch in a matter of minutes. These are programs that would have taken hours or days to develop in Microsoft Access.

Cons

There is some basic functionality that I expect in any database or data management software that Kintone lacks. For instance, the ability to have a drop-down menu that also allows for a user-typed input (what Access calls a combo-box). If this existed in Kintone, it would help me to simplify a great many apps.

Response: kintone, Cybozu Inc

August 2018

Hi Sean, So happy to hear Kintone has been a success for your NPO! As far as the product features, I'd be happy to submit your feedback to the team for review. In the meantime, there is always the option for customization within your domain. If you'd like, I'd be happy to get you in touch with one of our Sales Engineers to review. Just email support@kintone.com. Best, Larissa Kintone Customer Success

Nicole from COLA, Inc.

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Very user-friendly program with an abundance of options

Pros

I like this software because there are so many options to customize it to your own needs. Additionally, figuring out how to make your own changes is so easy.

Cons

I haven't figured out how to be able to pull metrics, such as when easy user has logged in or how many times a record has been viewed.

Response: kintone, Cybozu Inc

June 2018

Hi Nicole! Thank you for your feedback. Reporting on record views or logins will require a bit of customization. I'd be happy to get you in touch with one of our Sales Engineers to discuss your requirements further. Please forward your request to support@kintone.com and I will connect you.

Daniel from IBM

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Excellent Tool, productive and power for business

Pros

Excellent aplication to teamwork more productive and gives us power to manage our business. 100% effective

Cons

I no have cons to this aplication because i increase productive in work, and is a grear software which allows to quickly optimize analog processes. Fits small and large organization

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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Excellent tools

Pros

Is a tool that allows me a much faster work than normal, I recommend 100%, does not need any type of update or changes, because it is an excellent application, recommended.

Cons

I do not have any type of complaint regarding this application because it has an excellent performance, I recommend it to all

Response: kintone, Cybozu Inc

June 2018

Thanks for the review! We really appreciate your feedback.

Laura from ORCCA

Ease-of-use

Value for money

Customer support

Functionality

April 2018

User friendly, lots of customization and affordable for my non-profit!

This software is helping improve data collection and collaboration in my program

Pros

The customization options and user interface are two of my favorite things about Kintone. The ability to allow permissions at various levels and create spaces supports multi-program needs.

Cons

Many of the functions can only be learned by searching through the help section, the help section however is not always the most user friendly.

Response: kintone, Cybozu Inc

May 2018

Thanks for the review! We'd love to improve the learning experience of Kintone, so please let us know any suggestions you might have for improving our help docs and learning materials!

Philipp from LNS Japan

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Great software which allows to quickly optimize analog processes. Fits small and large organization

Pros

Very easy to develop forms and workflows. User driven. Allows to deploy apps fast and supports quick changes based on user needs.

Cons

The mobile version needs improvement and is not as user-friendly as the desktop version. A better mobile version would greatly add to the overall value of the software.

Response: kintone, Cybozu Inc

May 2018

Thanks for the review! I will pass on your feedback about our mobile app. We are currently in Beta testing for Kintone Roam, a new version of our mobile app. This new app is intended for in-the-field Kintone users. If you'd like to check it out, please email support@kintone.com.

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Awesome customer service, great at reaching out and onboarding. Very good experience.

I love it, put us all on the same page.

Pros

Kintone can be as much as you want it to be. We had a need for a scaled down solution for CRM and project management. Works perfect for what we needed.

Cons

Not much I don't like, very flexible and easy to create solutions for our user base for the actual needs they have and not what they don't need.

Response: kintone, Cybozu Inc

May 2018

So glad to hear you're loving Kintone! With a 900 app limit, the possibilities are endless.

David from Volunteers of America, Utah

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Kintone provides a powerful yet easy solution long over

Easy creation and deployment of relational database and task management apps.

Pros

The ease of creating apps is great. Plus the feature to customize with javascript and css plugins is very useful making for a powerful tool set.

Cons

It would be nice for the support and knowledge base to have a library of "how to" videos that I could share with users.

Response: kintone, Cybozu Inc

May 2018

David, thank you for the feedback! I did want to let you know we now have monthly live training sessions just for our customers. These are recorded and can be found on our YouTube channel here: https://bit.ly/2jkipaU We also have mini training videos posted monthly on our blog. We'd love for you to check those out and share with your team!

Remus from Medelita

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Makes managing data "manageable" for the non-IT employees

Pros

Most functions are easy to use .
Easy to create your own database from scratch or by migrating data from various files.
Love the fact that I was able to add 1 user at a time - allowing me time to learn and pass on some knowledge to the next user .
The ability to link multiple apps thru very useful functions ( lookup ) works perfect for me

Cons

Online support ( help ) - very limited - when trying to find some guidance on how to set up your "newly invented " app , if you search the HELP or "google it" you will not get many answers or very well explained answers.

Response: kintone, Cybozu Inc

May 2018

Hi Remus! We are currently updating all of our help materials and would love to hear any specific feedback you have. Also, don't hesitate to reach out to support@kintone.com if you ever need assistance. Our team would love to review your apps!

Robert from LITERACY COUNCIL OF WILLIAMSON COUNTY

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Kintone experience has been wonderful overall

Better reporting and control over our data..also allows us to plan better

Pros

I enjoy the control it affords to the user and the fact that is available on multiple platforms. It is also easy to train staff that are using the software.

Cons

At times it was challenging to develop the reports I need but as I learn more that is less and less of an issue

Response: kintone, Cybozu Inc

May 2018

So glad to hear you were able to get your staff up and running easily! If you ever have any questions regarding reporting, don't hesitate to reach out to support@kintone.com. We'd be happy to help!

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Easy to use no code database platform for a nonprofit. We use it to track services and share data.

Easy to set up and share information. Being abe to attach files to records is great. Best are the analytics - other online databases we used did not crealize charts or pivot tables. Exportability. We are able to share data and staff can use the easy tools to create their own reports.

Pros

Analysis capacity. I can create pivot tables and sumary reports easily. Allows our staff to look at data without relying on Evaluation or tech department support

Cons

Nothing really. Only things I would like would be ability to run video files and preview all file attachments in the site, not just download to view.

Response: kintone, Cybozu Inc

May 2018

Thank you for your feedback! I would like to mention the Box Plug-in we have available. This plug-in allows you to preview documents and watch videos within your app without having to download the file. All you need is Kintone, a Box account, and the plug-in information provided below. Don't hesitate to contact support@kintone.com if you have any questions! Box Plug-in: https://developer.kintone.io/hc/en-us/articles/212495198-Box

Barry from Franciscan Missionaries of Our Lady Health System

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Excellent drag and drop database builder

I liked the software. It has helped us find an easy way to track certifications for our organization.

Pros

What I like most about this software it is super easy to build a database with drag and drop. Also, if you need something more advance there is a custom development team that is affordable

Cons

I think the look of the user interface needs to be updated. The visual design needs work as it doesn't look visually impressive compared to some tools.

Response: kintone, Cybozu Inc

May 2018

Hi Barry, thanks for the review! So glad you're loving our drag and drop feature. It sure does help to build your custom apps with ease. I will pass on your notes about the user interface to the team.

Lou from La Crosse Public Library

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Kintone allowed our staff to develop custom databases to easily fit our budget and needs.

Ease of use, low training costs.

Pros

We like both the ease of use, customer service, and updated tips and tricks they customer support team send to us.

Cons

The software is really great, however I wish we could display some of the databases as if they were on their own web page, instead of logging into the main portal. For how we are using it, it does the trick, and easily.

Response: kintone, Cybozu Inc

May 2018

Hi Lou! So glad to hear you're loving those Tips & Trick videos. Let us know if you have any specific topics you'd like us to cover and we'd be happy to create! I did want to let you know you can bookmark specific App or Space URLs so your team can quickly access them without having to go to the main portal first.

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

PHENOMENAL PRODUCT!

TONS. We originally started using Kintone to develop a Supplier Portal for our international suppliers. This is currently in use. We are now working to develop a portal for our design and sales department - housing the core processes of our custom manufacturing operation.

Pros

It's flexibility, ease-up use, and because I'm a database nerd - the database on the back-end is setup exceptionally well. EXCELLENT, EXCELLENT structure and overall product.

Cons

There really isn't anything to NOT like about this software. I do see some areas of potential however - for instance - maybe adding a matrix feature in the app dev part. But nothing to complain of.

Response: kintone, Cybozu Inc

May 2018

Thanks so much for the kind words! Glad to hear you are expanding your Kintone use throughout your company. Let us know if there is any way we can help as you onboard your new users.

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Solid for most small businesses

Fast prototyping. I would recommend this for small businesses.

Pros

The system is quite easy and simple to put together. It was very fast and easy to get a prototype of the project I was working on together and distributed.

Cons

The ability to create related content felt very limited. My particular situation needs complex many-to-many relationships that couldn't be created.

Response: kintone, Cybozu Inc

May 2018

Happy to hear you were able to whip up your project quickly and easily! If you'd like to review your requirements for Related Records, don't hesitate to reach out to support@kintone.com.

Bekah from Fields to Families

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Really straight forward and a great tool for our organization.

Really great one on one customer support for learning how to use the software. Was able to customize the tool to exactly our needs.

Pros

As a small nonprofit, mostly volunteer run, the tool is not only affordable but simple for everyone to get on board and use

Cons

Login is not the cleanest setup, is a little clunky. Once get past login, navigation is seamless.

Response: kintone, Cybozu Inc

May 2018

Glad to hear Kintone is working for your Non Profit. We love to hear your success stories! Also, thank you for the note on your login experience. I will pass this on to the team!

Cody from Amos Agency

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Very hands on customer service.

An easy to access database. I could never complain about Kintone. The customer service is great and hands on.

Pros

The versatility of the software is great and is easy to access and I really like it a lot it is my favorite database software

Cons

The readability isn't the best sometimes it's hard to use the search function because it takes into account all instances of the keyword instead of just the name.

Response: kintone, Cybozu Inc

May 2018

Hi Cody! Thank you for your kind words! I'd be happy to pass on your feedback about the search function.

Suleyman from Byron Consulting UG

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Easy Product to create applications

Pros

Starting right from the beginning with the purchase process through the installation the Kintone people where right next to me to walk me through.

Cons

The platform still needs a few key features that I would need in some of my other projects, mainly relationships to multiple tables of data.

Response: kintone, Cybozu Inc

May 2018

Glad to hear you had a positive onboarding experience with Kintone! Don't hesitate to reach out to support@kintone.com to review your key feature needs. We'd be happy to see what we can do on the customization side.

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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Good for most

Pros

Easy to pick up. We have been able to very quickly build very exciting apps four our business. The interface is not very intimidating to non-technical users

Cons

Along with the ease of use, there are somewhat of a frustration to more tech-savvy people trying to build very specific functionality into the apps. There may be more suitable solutions out there for this functionality

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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Kintone helps make our teamwork more productive and gives us power to manage our business.

Pros

Kintone makes any business better by allowing self-designed business processes. Everything is built & nested within our collaborative work-space leading to a lead in proficiency. It's also extremely easy to use to stay on top of key notifications throughout the day.

Cons

Workspaces you join can sometimes be cumbersome if you're accustomed to another layout but it gets easy quickly. Sharing applications & stats can sometimes take a moment to upload but only when collaborating simultaneously.


Displaying 1 - 20 of 25 reviews