The upcoming integration with bots along with rich messaging capabilities provide for a rick communication experience which our customers love.

LiveEngage probably the best app for web chatting.

Just see if it is intuitive enough to do without tutorial (normally I am savvy enough to do this) but no.

Integrates and plays well. Easy for operators to use.

Overall, the return on investment here is HUGE.

Overall I am satisfied with it,  It is easy to use and access and has not glitched on me not even once.

Liveperson have been incredible in the webchat engineering industry. I am very happy with everythibg they have come out with.

For as long as I have used it the only negative thing to it that I have been able to observe is that it does not collect customer's name in  a way that it can label the chat with it.

It is a great way to enable communication between customers and remote assistance. Available to be used in multiple platforms.

Easy, straightforward chat interface. New updates are AWESOME and give a much more modern and current feel - definitely more user friendly aesthetic now.

Overall live engage is the worst live chat platform I have worked with. The chat feature often just kicks customers out of their chat which is a terrible experience.

The ability to pull reports is great. You can set custom dates and filter by specific departments if this software is being used by multiple departments.

The customer support agents on LiveEngage is just an extra reason why I love this program , they are polite ,willing to help and are available at all times.

It enables customization including HTML integration which makes it easy for organizations to personalize the kind of content which comes along with having LiveEngage on their website.

Great tool for our reps who live chat to our customers.

The software itself works well, but there are other more cost effective options out there.

Terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation.

Trying to figure out myself how to. Find an up to date tutorial (practically an impossible mission through the maze of unclear web pages and unsuccessful searches).

The customer supports from Wix is really good and I noted Wix getting better progress with the time.

We've easily integrated a google calendar into our page, which has been helpful for our neighbors. One of my other favorite features is the ability to uniquely edit the mobile version of the site.

It's easy to use, easy to onboard, offers a ton of templates and features, great customer support, and amazing documentation.

I created a website on this app and it was so easy, and fun. There are so many features to help you get your business out there.

Wix is a great software to build websites, even if you don't have an idea on how to do it. It's easy, customizable and fun to use.

I like that this software is easy to use and has tons of features to make an amazing website and optimize it with their seo features.

I think this is a outstanding site to use, I would choose to keep using this program and recommend it to appropriate people I know.

All of the free features are absolutely amazing. So you can try it out and see if you like it.

Overall I love having the ability to bridge the gap between companies and clients in a user friendly and efficient manner.

I liked the ability to create my own website and integrate lots of other things. I also liked the low price.

The templates are very fascinating; these attractive templates help users to make the website look dynamic. Wix customer service is amazing.

Wix is popular for a reason--it's a great service, accessible to people who don't code, and is free or reasonably priced.

I love using Wix for our school, and we have had wonderful comments about our website from others in the community.

It's best for beginners and it is easy to use and understand and affordable, especially if you will be learning how to use the website building software, it's nice that it's not too expensive.

The main issue I have with Wix is the price when compared to other Web hosts out there. The contract also auto renews without warning, which is very frustrating.

What I dislike most about Wix is that it seems to be missing a few features that other website building softwares offer.

My overall experience with Wix was negative. I found the functionality (or lack of functionality) to be extremely frustrating.

The main disappointment for me with this software is that it's limited as to customization.

We have had amazing feed back about our website and other companies coming and asking what software we used because they loved it so much.

It's probably the best website builder with awesome features and an affordable price. There is a free offering to get you started with.

I hate that you can only really edit your website on a laptop or desktop computer. Not being able to edit on my tablet is limiting and sadly, it may end up being a deal breaker.

I like the fact that it is completely free. The free and wide selection of templates is wonderful.

Love the ease of being able to build my own website plus the FAQS section is always very helpful for a non techy person like myself. Would highly recommend a wix website to anyone.

My experience was great, I created a website in a few seconds with images and a modern layout, I found it super practical and dynamic. I really liked it and I recommend this tool to everyone.

It's bit more costly than others. Frequently asks for upgrade which can be very annoying.

Overall, I love this site and I love what it has done for me over the years, sometimes I play around on Wix just for fun and that says a lot.

Was able to build a website easily for an affordable price. Great product for entrepreneurs and small business owners who want a beautiful site on a budget.

It is an awesome product, with a lot of great features and add-ins. Couldn't recommend more, especially for small organizations.

Can have your own stunning website in a matter of few easy steps. Helps in more customers.

It is very easy to use and it has numerous templates which are really nice visually. It is good that they vary according to the industry that one is looking to create a website for.

Wix is great for new website creators, and integrate great step-by-step guides for incorporating SEO improvements, has great design templates, and makes for a great location for my portfolio and blog.

I was a little disappointed with the limitations of the website probably because as a coder you expect a lot more from a drag and drop website.

Fantastic for building a foundation for you business it is a great app for making website.

Wix was super simple to use, especially for the novice in website creation. The interface is nice and simple, and offers a good quality finished product.

I love the ease of creating a website/portfolio using Wix. The templates are beautiful and using the widgets is very intuitive.

Wix was so easy to navigate and it lets you be as creative as you want to be. They have basic layouts that are nice and easy too.

This has more to do with having a novice set up a web page than a problem with Wix but it is frustrating.

It's easy to use, has great integrations and functionality. The best part is that I can turn it over to my clients when I'm done creating it.

What I like most about Wix is that the cost/benefit is fantastic. Very inexpensive website builder, that can...if done properly build beautiful websites.

US Dollar

LivePerson's Conversational Cloud offers live chat and messaging on a variety of digital channels including messaging directly on your business’s website or mobile app, SMS, Email, WhatsApp, Facebook Messenger, Apple Business Chat, Line, WeChat and Google RCS. LivePerson’s Conversational Cloud platform makes it easy for agents to respond to incoming chats and messages from a single place and for AI-powered chatbots to simultaneously run on all messaging channels.


The Conversational Cloud platform handles hosting, monitoring, routing, and management processes to deploy and optimize chatbots. Conversation Builder, the company's self-service chatbot building platform, makes it easy to build automated conversations using a point-and-click interface. Maven, the company’s AI-engine, works behind-the-scenes using advanced natural language understanding to detect intents and route conversations to the appropriate bots or human agents that are best equipped to handle the conversation.


Conversational Cloud has robust reporting capabilities that enable businesses to optimize performance and gauge return on investment in real-time. Every aspect of each conversation is tracked within the platform, including the duration, sentiment and CSAT, consumer intents, and even customizable outcomes such as conversions. The platform offers robust out-of-the-box analytics along with the ability to build custom reports that align to specific KPIs. Conversational Cloud’s reporting capabilities also help optimize agent and bot performance over time while providing invaluable business insights pertaining to customer trends, brand perception, product use cases and more.



LongDescription

Support Ticket Management

Real Time Analytics

Surveys & Feedback

Text Analysis

Customizable Reports

Code-free Development

For Developers

Transfers/Routing

Customer Segmentation

Real-Time Monitoring

Sentiment Analysis

Knowledge Management

Communication Management

Offline Form

Collaboration Tools

Natural Language Processing

Churn Management

File Transfer

Self Service Portal

Customer Experience Management

Screen Sharing

Mobile Access

Proactive Chat

Multi-Channel Data Collection

Survey/Poll Management

Transcripts/Chat History

Intent Recognition

Chat Transcript

Multi-Channel Communication

Contextual Guidance

Social Media Integration

AI/Machine Learning

Email Management

Video Support

Event Triggered Actions

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Knowledge Base Management

Website Visitor Tracking

Geotargeting

Automated Scheduling

Community Management

Chat/Messaging

Real-time Consumer-facing Chat

Interaction Tracking

Dashboard

Multi-Language

Alerts/Escalation

Real Time Reporting

Customizable Branding

Chatbot

Reporting/Analytics

Monitoring

Feedback Management

Pre-Configured Bot

Negative Feedback Management

Auto-Responders

Customer History

Third-Party Integrations

Canned Responses

Live Chat

Search/Filter

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert using their bot on www.liveperson.com.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Conversational Cloud

Live Online

Webinars

Documentation

Videos

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with their own logo and branding.


With the system, users can display images, videos and text in a gallery layout and add zoom-in or fade-in scrolling effects. The Wix code module offers serverless coding that allows users to set up their own database collections, build content websites and add custom forms.


Wix allows users to set up an e-commerce portal where users can display products, and manage orders and payments. Pricing is per month and is based on bandwidth and storage provided. Support is provided via a knowledge base and an online forum.



Commenting/Notes

Cataloging/Categorization

Employee Management

Website Analytics

Payment Processing

Recurring/Subscription Billing

Product Catalog

Keyword Rank Tracking

Activity Tracking

Multi-Channel Campaigns

SEO Management

SMS Messaging

Templates

Video Management

Responsive Web Design

SSL Security

Real Time Editing

Pre-built Templates

Content Sharing

Order Management

Confirmation/Reminders

Reservations Management

Credit Card Processing

Invoice Management

Wait List Management

Attendance Management

Attendance Tracking

Categorization/Grouping

Post Management

Customer Accounts

Shopping Cart

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

eCommerce Management

Full Text Search

Shipping Management

Template Management

Content Publishing Options

ROI Tracking

Online Booking Tools

Promotions Management

Multi-Location

Contact Management

Content Management

Form Builder

Booking Management

Wix pricing starts at 16 USD per month. While there is a free version, Wix does not offer a free trial. See additional pricing details below. 
Website Premiums ($USD) Combo: $16/month Unlimited: $22/month Pro: $27/month VIP: $45/month Business Premiums ($USD) Business Basic: $27/month Business Unlimited:$32/month Business VIP: $59/month

Conversational Cloud vs Wix

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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