About Lot Wizard

Lot Wizard is a cloud-based auto dealership management system that helps businesses of all sizes manage inventory, finances, customers and more. It provides a customer relationship management platform for users to maintain a centralized database of customer-related information including notes, past credit checks, sales history, quotes and photos.

Lot Wizard comes with a built-in buy-here-pay-here module, which allows auto dealers to track servicing loans, account balances, payment history and streamline communications with finance/insurance managers. Businesses can create custom reports, print mailing labels and export generated reports to Microsoft Excel. Additionally, the inventory hub feature enables users to store information about vehicles...


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Supported Operating System(s):

Web browser (OS agnostic)

14 Reviews of Lot Wizard

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(3)

3

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

November 2019

Kathy from Gateway Motors

Company Size: 2-10 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Lot Wizard Pro

Lot Wizard Pro is a daily asset for our business, keeping accurate financial records, inventory, sales and payment records and customer interaction notes. We are able to quickly review data and make adjustments necessary for used car sales. We use Lot Wizard for hours each day without glitches or problems! The software tech staff has remained a steady presence of support for our business questions or user errors! We appreciate the ability to work with the same talented staff over time!

Pros

Lot Wizard Pro is a comprehensive software that fits BUY HERE PAY HERE car lot organizations perfectly. The inventory feature, customer payment record keeping capabilites, sales records, reporting options make daily, quarterly and annual record keeping and analysis a breeze! This software is supported by excellent technology staff! They are highly knowledgable and responsive to customer needs!

Cons

Lot Wizard Pro staff has responded to every need Gateway Motors has had. They make frequent updates and upgrades that are often customer driven. I have experienced no issues with Lot Wizard Pro.

Reasons for Choosing Lot Wizard

We chose Lot Wizard Pro for the comprehensive capabilities of the software to keep inventory, sales, payments and customer information in one system... and then have the capability to generate a variety of reports. Lot Wizard Pro allows us to analyze daily our business in an effective manner. WE LOVE THIS SOFTWARE!!

Response from Friday Systems

Replied November 2019

Wow! Thank you for this thorough review, Kathy. Car sales can be complicated, and our goal is to simplify the process for you as much as possible. That's why your input is so important to us. Please continue to update us on our progress, and on your requests for improvements. Thanks again for your kind words.

June 2019

greg from Post Auto Sales

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

Used Vehicle Dealer using Lot Wizard Pro

I'm not using it to its full potential yet, but so far it works for my car lot.

Pros

When I call for anything there is only on prompt to press ( press 1 for this, 2 for that...). Almost and immediate answer most of the time after pressing a prompt. If I get the wrong prompt, the person who answers can usually handle the issue.

Cons

Not compatible with a northern state like Wisconsin. It gets cold here. When checking boxes for vehicle options (power windows, remote start, etc.), there is nothing to check for heated seats. There is also nothing to check for rear heated seats (yes, I have a car on the lot now with both front and rear heated seat). Having more option boxes to check would be helpful. Also, there are vehicles that have cold weather packages, which usually means you can plug it in to keep the battery warm. I brought it to their attention awhile ago, and still nothing to click on with heated seats to pre-populate that with my online feeds.

Response from Friday Systems

Replied June 2019

Thank you for the feedback, Greg. You can easily customize your options list under the maintenance menu. I'll send you a short video to reference. If you're still having trouble with it after watching the video, give us a call. We can remote into your computer and take care of it for you.

June 2019

Nicholas from Emit Reeb Auto Sales

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

June 2019

Needs a little work

Overall it’s okay for the money. Not impressed by any means but it works, albeit slowly.

Pros

What I liked most about this product was the low price.

Cons

I hate that the forms can’t easily be printed out on plain paper. Specifically LAW contracts. Also the software crashes constantly.

Response from Friday Systems

Replied June 2019

Nicholas, I'm sorry to hear about your difficulties with Lot Wizard. We've located the problem with your speed (and crashing) issues, and will have it resolved by tomorrow morning. Also, LAW Contracts will be available soon. If you continue to experience technical problems with Lot Wizard, please call us 1-800-677-7160.

May 2019

robin from autofactory

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

May 2019

Great software for the automotive industry

Pros

I enjoy using Lot Wizard. It is very easy to navigate through and the availability of forms is helpful. I use Lot Wizard to structure all of my car deals and to maintain new and existing inventory. It is easy to find old deals, update vehicle or customer information, etc. The customer service team is easily accessible and has assisted me with any system glitches as well as customizing my Lot Wizard to work most efficiently for me.

Cons

I do not have any complaints. It would be convenient to be able to search a deal by stock number but that not really a problem since I can search by the year and model or the customer's name.

Response from Friday Systems

Replied May 2019

Thank you for your kinds words, Robin. I'll pass your recommendation on to the programmers.

December 2017

Ali from Sunburst auto sales

Company Size: 11-50 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Great and easy

I learned alot of stuff. Like printing and downloading forms to print

Pros

Fast and no clitches , i have used the ild one before. The new one i much easier. It doesnt crash while using . And if it stops working you can just restarts the program.

Cons

Loading faster forms when printing . There is not alot of negative things aboit it other then when loading forms to print it does take a few seconds to load the form. I wish it is little faster to load them so the customer sit there in less time.