They have been quick to respond to our issues, and the support team is very helpful.

We used a few others before discovering Loyal Zoo. The transition from my old system to Loyal Zoo was amazingly simple.

The Admin Dashboard is easy to use and it's easy to set up new rewards.

Lack of customizability for each shop unless paying for a full year up front.

Very early stages, however seems like a good form of advertising and good way to form more of a relationship with our customers.

I like Loyal Zoo because it allows me to easily be able to allot my loyal customers rewards without having to track a lot of details.

Less expensive than other companies out there and better customer service.

I love that I was able to set rewards levels to suit my specific business needs and customer demand. I spent over a month trying to decide on the best rewards program for my business.

Really easy to use,  Value for money aswell. We have built up a huge customer base via loyalzoo.

I used to have to hunt for cards, and the odd time a card would be misfiled or ended up paperclipped to another customers card which caused frustration.

Seeming inability to restrict sales to walk in business only. Our commercial customers and off premise catering customers also get reward points.

Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.

The bouncing back and fourth between our till screen and the loyalzoo screen can be a pain.

Integration with Epos Now was an absolute pain.

Great that it is integrated with our system and loyal points are automatically added per transaction.

Relatively easy to train staff in use of loyalty program.

Customer service is wonderful and they're always willing to take suggestions to improve the app. My business relies on Loyalzoo on a daily basis and they keep improving it.

I am stuck with this program because I'm stuck with a VERY poorly supported EPOSNow system. It's the best worst option.

People generally forget what they used in the first place and sometimes it creates confusion with missing points due to the multiple accounts.

Love it's simplicity and ease of use. Customers love that they only have to provide a phone number amd name and do not need an app.

I love the ease and the pricing for this product makes it an easy choice.

The team behind Loyal Zoo is super responsive, even on weekends. Per our request, they implemented for us a tier system that fits better with our vision on loyalty system, at no additional cost.

Super easy integration with our POS software, very easy to navigate for customers as well as staff, nice to be able to set your own discounts.

Ease of setup and integration with online systems.

I love the service it is simple for people to subscribe. On the back in the analytics are amazing and so easy to understand.

Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.

I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.

I like MailChimp and appreciate its ease of use and slick looking templates, also strong reporting and tracking capabilities.

Mailchimp works great for what it is and is price competitive. This is a great option for the budget conservative mind.

Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.

Their ability to evolve in useful ways — mobile app, education program, email to postcards, etc — is what we like most, for sure, and why we stay with and recommend Mailchimp to others.

I love that I can create great looking emails with such ease. It has made a huge difference in my ability to communicate with my clients and two do connected drip marketing.

Mailchimp, is an excellent cost effective solution for sending out mass emails to customers. It has great capability for both the tech savvy and non-tech savvy users.

The customization feature allows you to create colorful and creative emails that are appealing to the eye. The scheduling feature is super helpful to plan out communications.

And allows for an all in one solution. The reporting is as good as it gets, most of their tools are free and the interface is super easy to use for editing purposes.

Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.

Mailchimp was very good and allowed my own business to grow and become stable. With a good website and domain making it stand out.

I love the ease of use ability to integrate with various platforms and ability to check daily on our growth.

Mailchimp has been great with keeping in contact with members of the community, providing important updates when needed.

The software is easy to use, it has great pricing and free services to get started. It allows you to see who is engaging in your emails and who is not, great design tools.

We use Mailchimp for all our drip and sales promo campaigns. We are a small company just getting our footing so having such an awesome tool to help us spread the word is a great benefit for us.

The concept is nice for large outreach and marketing emails. I was hoping to use this also as a customer service piece when reminding existing clients of upcoming maintenance.

Mailchimp is the perfect, entry-level system, for people that are just starting out. It is easy to use, great price (including a free version).

It came with free trial which helps to convince my company to use it. It has a great feature  and user interface that helps even any one new to email marketing to start with.

Easy to develop on using API, amazing possibility to up sell products via integrated marketing tools and integrations with e-commerce, brilliant list management features and click tracking.

I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.

This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.

The customization and integration of this software is great. Also, the easy of sending weekly and monthly newsletters is awesome.

US Dollar

Loyalzoo is a customer loyalty solution that helps small and midsize businesses run and manage points/subscription-based loyalty programs on a unified platform. It enables organizations to collect customer information, reward them with points based on purchases and send promotional messages to improve the customer retention rate.


The centralized dashboard allows business owners to generate custom reports, analyze market trends and configure rules for customer loyalty rewards. Loyalzoo lets managers view loyal customers and access information related to customers’ contact details, historical purchases and eligibility conditions for targeted promotions. Additionally, employees can directly award points or stamps during the point of sale (POS) transactions and automatically update information in customer profiles in real-time.


Loyalzoo facilitates integration with various third-party e-commerce platforms such as Shopify, WooCommerce, Magento, Etsy and more. Pricing is available on monthly subscriptions and support is extended via a help center and live chat.



LongDescription

Rewards Management

Multi-Channel Marketing

Activity Tracking

Incentive Management

Data Import/Export

Promotions Management

Real Time Data

Membership Management

Real-Time Notifications

Alerts/Notifications

SMS Marketing

Loyalty Cards

Customizable Branding

Customer Profiles

Social Promotion

Point of Sale (POS)

Loyalty Program

Communication Management

Reporting/Analytics

Customer History

Campaign Management

Engagement Tracking

Mobile Alerts

Rewards Points

For Small Businesses

$57/month per store, this includes:
- 7 day free trial
- stamps or points based rewards system
- 2 x marketing messages a month
- no contracts, cancel anytime
- runs on most point-of-sale systems

Annual subscription available, offering 2 months free, for $570/year.
Loyalzoo is also natively available on the Clover app market and the Epos Now app store.

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

Loyal Zoo

Live Online

Webinars

Documentation

Videos

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate follow-ups and monitor campaign progress, among others.

With Mailchimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. Mailchimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.

Mailchimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.

The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.

Real-Time Analytics

A/B Testing

Customer Surveys

Personalization

Social Marketing

Site Intercept Survey

Multi-Channel Management

Skip Logic

Lead Capture

Mass Texting

URL Customization

Shared Inboxes

Data Synchronization

Customer Segmentation

Subscription Management

Drip Campaigns

Real-Time Monitoring

Responsive Web Design

Referral Tracking

Multi-Account Management

Real Time Editing

Marketing Calendar

Multi-Campaign

Customer Database

Recommendations

Audience Targeting

Automated Publishing

Geolocation

Customizable Fields

Collaboration Tools

Template Management

ROI Tracking

Randomization

Campaign Segmentation

Email Tracking

Email Campaign Management

Lead Generation

Email Templates

Customer Activity Tracking

Subscriber Management

Email Distribution

Content Management

Form Builder

Preview Functionality

Email Marketing

Mobile Access

Social Media Monitoring

List Management

Real-Time Data

Performance Metrics

Mobile Retargeting

Channel Management

Question Piping

Click Tracking

Multi-Channel Communication

Behavioral Targeting

Marketing Automation

Question Library

Landing Pages/Web Forms

Question Branching

Social Media Integration

Behavior Analytics

Customizable CTAs

Workflow Management

Email Management

Dynamic Content

Event Triggered Actions

Response Validation

Activity Dashboard

Response Quotas

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Social Media Retargeting

Website Visitor Tracking

Geotargeting

Automated Scheduling

Customizable Templates

WYSIWYG Editor

Team Management

Image Library

Conversion Tracking

Lead Nurturing

Social Advertising

Delivery Tracking

Dashboard

Mobile-Optimized Email

Spam Blocker

Customer Journey Mapping

Real Time Reporting

Support Audio/Images/Video

Contact Database

Monitoring

Web browser (OS agnostic)

Mailchimp offers multiple pricing plans for their Marketing Platform:

Mailchimp Marketing Platform: 

- Free - $0/per month
- Essentials - $13/per month
- Standard - $20/per month
- Premium - $350/per month
 

Loyal Zoo vs Mailchimp

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