--- title: "Magentrix Software Reviews, Demo & Pricing - 2026" description: "Review of Magentrix Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/magnetrix-crm-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM for Startups Software](https://www.softwareadvice.com/crm/startup-comparison/) / Magentrix Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Magentrix Review From $1/month Free trial 1 plan Wondering if Magentrix is right for your organization? Our CRM for Startups Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Magentrix 4.7 [(24)](https://www.softwareadvice.com/product/140239-Magentrix/#reviews) Pricing Starting at $1.00 per user per month ### About Magentrix Magentrix helps channel teams run partner programs and gives customers a branded place to find answers and support. Its API-first platform as a service (PaaS) connects to your CRM and adapts to your workflows. For partner relationship management (PRM), Magentrix supports deal registration, lead distribution, partner onboarding, training and certification, market development funds (MDF), co-branding, rewards, and performance dashboards. Teams can tailor partner pages and workflows with no-code tools, a REST API, and a CLI. Customer portals offer self-service access to knowledge, content, training, and support cases. Wizard Assistant answers questions using published Articles, published Wikis, and admin-selected Document Library files, with citations to its sources. It is available on all tiers. Wizard Agent creates, updates, and manages records within the signed-in user's permissions; it is in beta and available only on top tiers. Magentrix mirrors Salesforce and Microsoft Dynamics 365 data and schema and integrates with HubSpot. Translation Studio supports 11 languages with AI-powered translation. Security options include SSO and authenticator-app MFA. Magentrix is ISO 27001 cer... tified and SOC 2 Type II compliant. It is a G2 Leader in Partner Management and is top-rated on Salesforce AppExchange. Do you work for Magentrix? [Manage this product listing](https://www.g2.com/products/magentrix-prm/claim_requests/new?auto=true) Wondering if Magentrix is right for your organization? Our CRM for Startups Software selection experts can help you in 15 minutes or less. ## Magentrix User Interface ## Popular Magentrix Alternatives Main Product Magentrix 4.7 [(24)](https://www.softwareadvice.com/product/140239-Magentrix/#reviews) Ratings Breakdown - 4.46Ease of use - 4.71Value for money - 4.71Customer support - 4.33Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1009)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.17Value for money - 3.97Customer support - 4.29Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [MangoApps](https://www.softwareadvice.com/idea-management/mangoapps-profile/) 4.4 [(150)](https://www.softwareadvice.com/idea-management/mangoapps-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.45Value for money - 4.43Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(7010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(833)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.15Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price ## Magentrix Pricing and Plans Magentrix has one plan. Basic is $1.00/user/mo billed monthly. Free trial Basic $1.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Magentrix pricing compare to alternatives? Magentrix's starting price is $1.00/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Magentrix4.7[(24)](https://www.softwareadvice.com/product/140239-Magentrix/reviews/) | $1.00 /user/mo | Available | Not available | 4.7 | | [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)4.2[(1,009)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) | $69.00 /mo | Available | Available | 4.2 | | [MangoApps](https://www.softwareadvice.com/idea-management/mangoapps-profile/)4.4[(150)](https://www.softwareadvice.com/idea-management/mangoapps-profile/reviews/) | Pricing available upon request | Available | Not available | 4.5 | | [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)4.3[(7,010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) | $14.00 /user/mo | Available | Available | 4.3 | | [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(19,024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) | $25.00 /user/mo | Available | Not available | 4.0 | Magentrix4.7[(24)](https://www.softwareadvice.com/product/140239-Magentrix/reviews/) * * * Starting price $1.00 /user/mo Free trial Available Free version Not available Value For Money 4.7 - [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)4.2[(1,009)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) * * * Starting price $69.00 /mo Free trial Available Free version Available Value For Money 4.2 - [MangoApps](https://www.softwareadvice.com/idea-management/mangoapps-profile/)4.4[(150)](https://www.softwareadvice.com/idea-management/mangoapps-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.5 - [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)4.3[(7,010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) * * * Starting price $14.00 /user/mo Free trial Available Free version Available Value For Money 4.3 - [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(19,024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) * * * Starting price $25.00 /user/mo Free trial Available Free version Not available Value For Money 4.0 ## Magentrix Features - Features of Magentrix Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Channel Management Collaboration Tools Content Management CRM Customer Portal Customizable Branding Customizable Forms Customization Data Security Document Management Document Storage File Management Gamification Incentive Management Knowledge Base Management Lead Distribution Lead Management Opportunity Management Partner Portal Reporting/Analytics Reporting & Statistics Rewards Management Self Service Portal Single Sign On Support Ticket Management Support Ticket Tracking Training Management ## Magentrix Integrations Zapier Integration rated undefined from -1 review Stripe Payments Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Formstack Forms Integration rated undefined from -1 review ## Magentrix User Reviews ## Magentrix customer ratings - Overall rating: 4.7/5 - Total reviews: 24 ### Rating distribution - 5 stars: 17 reviews (71%) - 4 stars: 7 reviews (29%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.7/5 - Customer support: 4.7/5 - Functionality: 4.3/5 --- Have you used Magentrix and would like to share your experience with others? ### Great to keep your business team working together. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Lots of flexibility with the software’s features— really helped to boost sales and share leads across multiple platforms. #### Cons I had a data connectivity issue and had to contact customer support— issue was on vendor side. #### Vendor response Thank you for your review, we are very pleased to know that you are happy with the portal and its capabilities and that our customer services team has been able to assist you with any issues that have come up. Replied September 2018 --- ### Could a software provider be any more helpful?! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 18 months after starting to integrate Magentrix with Salesforce our portal is now woven into many of our business processes. Even though Magentrix can clearly rely on our continued custom, they are still more helpful, flexible and supportive than I could wish for. Not only is the software reliable and robust, the support, discussion forums, blogs etc complete the package. Of course there are things I'd like them to change or improve, but at least it feels like they are actually listening when I make these suggestions. I'm an administrator rather than a programmer, so I've really appreciated the ease with which I've been able to create, configure and maintain pages, classes, workflow etc without needing too much re-education. Thanks. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Good integration with SalesForce. Efficient user interface for management of portal. The scope of the functionality is more limited by our imagination than by the software. #### Cons Some of the constructs and semantics around the "code" could be better explained and validation of code could be better. --- ### Feedback from JA - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been quite pleased with the system but do find it challenging to get issues resolved. We recently had a glitch in the system that we spent a lot of time on finding the root of the issue and then getting a resolution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros unlimited users #### Cons administrator portal is not easy to navigage --- ### Magentrix review (Sodexo México) - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: September 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. the system is really useful, it get us the ability to create and manage all kind of records on-line. It allow us to have a bigger number of users in the platform with self-service portal license. Giving us the chance to enhance and reduce the time in our processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The capability to have the platform in all kind of devices. Have the information 24/7 365 for all users in all moment. The capability to have reports. #### Cons You can get a better app if you simplify the workflows (is kind of complicated creating them from Magentrix). The capability to have automations not only for mails, but to update other fields. --- ### Magentrix is feature rich, has a beautiful interface, and the customer support is TOP NOTCH - Overall rating: 5/5 - Reviewer: Andrea S. - Reviewed: September 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've been using Magentrix for over 3 years for our customer portal solution, integrated with Salesforce. We evaluated the Salesforce portal at the same time and found that Magentrix was far superior in every way -- a simplified pricing model, handholding support during setup and post-implementation, and a beautiful interface both on desktop and mobile. The 4 star ease of use is simply due to the time it takes to setup the security and portal before you can go live - at least when we went through implementation it was not "out of the box" setup, but that's due to the serious fine-tuning you can do from a security and user profile perspective. It's more like, "what can't you do with Magentrix" as opposed to "what does this product do?" It's so flexible that you can configure it to suit any possible business need. The developers, I'm convinced, are geniuses. I've never seen such flawless updates and features before in any product that we use. We use it to integrate our knowledgebase from Salesforce, product documentation, for customer help desk tickets, training videos, white papers, and more. Once it's set up, it is really a set it and forget it application that just works flawlessly. What really makes Magentrix shine, though, is the SUPPORT. These people are like the Four Seasons of software vendors! The response time, follow-up, knowledge level of the folks answering questions, and ability to offer a variety of approaches and solutions to a single business need truly underscores Magentrix' reps deep level of product and Salesforce knowledge. I really feel like they are on our side, a part of our team, and are -- by far -- the best, most valued, and easiest vendor relationship we have. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer support, features, timely updates #### Cons Nothing --- ### Great product - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Magentrix for a few years now. They are a good company to work with and are flexible. Overall the portal is easy to use and does most of what we need it to. The reporting options could be a bit more comprehensive. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Works like Salesforce #### Cons Support is not as comprehensive as it used to be. #### Vendor response Thanks for the feedback Greg. Feel free to post in Ideas (in our customer portal) for reporting options you would like to see. Replied January 2017 --- ### Best Salesforce Portal available - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: September 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We replaced our expensive SalesForce gateway with Magentrix. Magentrix allows us to hook into all areas of Salesforce, including custom objects. We can create multiple portals. Way cheaper too! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SalesForce integration is incredible #### Cons Nothing really. It's great. --- ### Excellent product for our Customer support team - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: September 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've been using Magentrix for almost 2 years and love the product and the support. The product easily integrated with Salesforce. The support team is very helpful and extremely responsive. Highly recommend this product! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to setup and maintain. #### Cons N/A --- ### A missing link - delivered - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Professional Training & Coaching - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With the close and essential support of our developers at Nebula, we have managed to deliver the Magentrix platform to our 7,000 plus client base within a short period of time and with excellent feedback. By linking the flexible Magentrix platform with our Salesforce org we have been able to create a productive self-service solution which also enables clients to complete nationally recognized qualifications. Lee and his team at Magentrix have provided excellent support to our developers at Nebula and helped to create something we are all very proud of. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My developer at Nebula has been able to deliver almost everything we wanted from the integration with Salesforce #### Cons Loading large volumes (7,000) of clients in one go caused a drastic drop in service and complaints from some customers --- ### User-Friendly and Attentive Support Services - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Magentrix has been a great provider to work with, they are quick to respond to service requests, and or develop new tools, functionalities, and reports as we request. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most the ease of use and quick response time for changes or questions. #### Cons The activities for course assignments and completions being in my feed. --- Showing 1 - 10 of 24 Reviews Load More Reviews ## Magentrix Popular Comparisons [Zoho CRM vs Magentrix](https://www.softwareadvice.com/compare/140239-Magentrix/vs/392464-zoho-crm/) ## Other Top Recommended CRM for Startups Software [SalesNOW](https://www.softwareadvice.com/marketing/salesnow-profile/) **4.6** (81) Recently recommended **62** times [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (256) Recently recommended **58** times [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **51** times [Clio](https://www.softwareadvice.com/legal/clio-legal-profile/) **4.7** (1752) Recently recommended **44** times Stuck Between Options? 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