Magentrix is a cloud-based collaboration solution that caters to businesses in technology, telecommunications, healthcare, manufacturing, financial services, nonprofit and other industries.
Magentrix enables partners, customers and employees to engage with data, content and conversations critical to their business.
The client module of Magentrix enables clients to resolve issues on their own via step-by-step instructions, FAQ pages and knowledge bases. Customers can also update their own account information and tailor their portal to reflect their own personalized brand. Under the Partner hub, deal and lead registration are automated and set up from the beginning, helping avoid email chains. Resources and collateral are also shared within a secure portal while training materials and program onboarding can be completed on multiple web browser.
Magentrix offers services on a monthly subscription basis that includes support via phone, email and through an online knowledge base.
Shy-Anne from Westcoast Wellness
Employees number: 2-10 employees
Great customer service over the phone, follow ups were also very helpful, kind and knowledgeable!