Magentrix offers scalable, pre-built, self-service collaboration solutions that are suitable for businesses in technology, telecommunications, healthcare, manufacturing, financial services, nonprofit and other markets.
Magentrix Community Solutions enables partners, customers and employees to engage with data, content and conversations critical to business.
The customer side of Magentrix enables clients to resolve issues on their own via step-by-step instructions, searchable FAQ pages and robust knowledge bases. Customers are also empowered to update their own account information and tailor their portal to reflect their own personalized brand. Under the Partner hub, deal and lead registration is automated and set up from the beginning, helping avoid lengthy email chains. Resources and collateral is also shared within a secure portal while training materials and program onboarding is completed on any web browser.
Shy-Anne from Westcoast Wellness
Employees number: 2-10 employees
Great customer service over the phone, follow ups were also very helpful, kind and knowledgeable!