About MDprospects

MDprospects is a cloud-based lead management solution that enables medical facilities of all sizes to streamline processes related to appointment scheduling, email marketing, interaction tracking and more. Professionals can utilize the platform to communicate with prospects using two-way text messaging capabilities.

Key features of MDprospects include call tracking, reporting, live chat and task management. It lets businesses handle appointment bookings and events through online registration forms and send confirmation emails or invites to leads. It comes with a referral management module, which allows enterprises to track patient visits/log times, generate monthly reports and send follow-up voice, email or SMS reminders. Additionally, users can launch drip c...


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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of MDprospects

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(3)

3

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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March 2020

John from Eye Health America

Verified Reviewer

Company Size: 1 employee

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

MdP is an amazing partner in Optimizing Your Lead Conversion Processes

[SENSITIVE CONTENT HIDDEN] and the MdP staff worked with me every step of the way to implement, train and optimize the greatest CRM program on the market. I am confident that whether your practice specializes in LASIK, aesthetics, dental or another elective service; MDprospects makes the lead conversion process as effective and user-friendly as possible. I never want to be without it.

Pros

In order to ensure the highest lead conversion percentages possible, I have learned not to leave any stones unturned. MDprospects allows my staff to effectively keep track of all leads. They and I can see how and how often they touch these valuable leads. With a glance, I can see whose being productive on my lead conversion team. This system is invaluable to me.

Cons

I do not have any issues with MDprospects at this time. I know they will continue to improve services and add conveniences.

Reasons for Choosing MDprospects

MDprospects excellent reputation for superior customer service.

February 2020

Guido from Mann Eye Institute

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

MD Prospects gives us visibility

Pros

Give us visibility into where our patients are coming from. We love the online scheduling directly into our practice management system.

Cons

Not many. Still working on the integration options with our practice management.

July 2017

Christina from KV

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2017

This software is helpful in tracking leads for a business.

Pros

I like that this software is easy to use, well organized, and have the ability to run reports. I think that it does a good job at tracking business leads.

Cons

There seem to be a lot of "exceptions" in running reports. I would like to easily be able to select demographic information and be able to run the report myself with ease.

February 2020

Bill from OptiCall, Inc

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

MD Prospects is a must have for patient communications.

We have been using MD Prospects for a little over a year now. In this day and age, it is crucial to follow the patient journey at all steps of the educational spectrum. MD Prospects allows us to know who is interested in services for our practices, and create communication touchpoints that help us maximize the inquiry to consult conversions. We could not be more pleased with the product and the customer service we receive.

Pros

This product is extremely easy to use. The customer service is outstanding.

Cons

We didn't have any issues with the product.

February 2020

Stacey from Waring Vision Institute

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Good software, but needs some updates

Pros

It is rather user friendly and easy to find the information you need.

Cons

The reporting needs to be updated. Would like to see it on excel.

Reasons for Choosing MDprospects

Because of the upcoming integration with Modernizing Medicine