My Centre Office

RATING:

4.7

(21)

About My Centre Office

MyCo (My Centre Office) is a CRM platform mainly designed for small businesses, associations and clubs. Key features include leads tracking, lead management, contact management and calendar management. It also has tools for web forms, sending email and SMS messages and bookkeeping. The application is also scalable, allowing it to adapt and grow with a business as it develops. MyCo aims at shortening lead closing times and reducing the amount of time spent performing admin activities. The platform is designed for easy use and supports communications automation features, such as sending customers SMS or email reminders. The bookkeeping module is made to help users generate quotes, invoices, receipts and statements, while the financial module gives managers an overview ...

My Centre Office Pricing

FREEMIUM package available. 3 packages available for varying sizes of companies/businesses

Starting price: 

£9.99 per month

Free trial: 

Available

Free version: 

Available

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My Centre Office Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

5

Most Helpful Reviews for My Centre Office

1 - 5 of 21 Reviews

User Profile

Seun

Verified reviewer

Internet, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

Works Well - Used as Roster Manager

PROS

Vendor support is exceptional. Very friendly and quick to respond. Scalable and extensive applications Good user interface

CONS

Multi-account navigation requires logout. Not caused any issues however, as this takes just a few seconds.

Evron

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

It's been a bit of a learning curve for me but support has been right there with me every step.

versitility

PROS

I love the versatility and customization. I love that the forms can be filled out on our web site and flow into plannerdale.

CONS

Data entry is cumbersome, not enough default fields, record screen is not easy to view. written helps not detailed enough.

Vendor Response

Hi Evron, thanks for the honest and positive review. We have taken your comments on-board, and we have now added a few things within the system to provide you with better experience. On every page, there is now an FAQ button at the top. This provides you with access to questions and answers that help with using the system. It provides details on using the current page and how to carry out any desired activities. As usual, if you require any further assistance, our team is always here to support. Thanks.

Replied February 2018

Lorraine

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

Reviewed March 2015

Excellent Service

very effective product ,it has off loaded a lot admistrative tasks in our organisation and it has improved service and quickened the process.

Vendor Response

Thanks for the review Lorraine. Very much appreciated.

Replied March 2015

Mary

Verified reviewer

Events Services, 1 employee

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Fantastic software for your business

A great and affordable software with fantastic customer aupport.

PROS

The ability to create forms for my client and vendors which automatically links to my address book. I also find the bulk email feature really useful.

CONS

It took me some time to understand how to use and navigate the software but once I figured it out with the help of the support team, it became a lifesaver for my business. Saved me a lot of time which allows me to spend quality time with my family. All my feedback to the support team were considered and i loved that they are constantly seeking to improve the features.

Affiong

Capital Markets

Used more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

I have used Plannerdale for a bit over two years and it's been really useful and uncomplicated

Scheduling rotas for my team members and avoiding clashes when members were part of more than one team that served at similar times. This was a very much needed development.

PROS

The rota scheduling for persons within inter-connected departments and the prompt reminders are valueless. The site is also mobile friendly.

CONS

Can't seem to come up with an cons off the top of my head. That's a good sign i guess.